Kayako Community Forums

  1. Community support forums

    1. Using your helpdesk

      Discussion, feedback, tips and tricks for using to your helpdesk.
      Discussions:
      4,016
      Messages:
      20,982
      Latest: Forwarding not working to multiple recipients rhess, Mar 5, 2015 at 8:49 PM
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    2. Installation and setup (Kayako Download)

      Questions relating to installing and upgrading your helpdesk, for Kayako Download customers who use Kayako on-premise.
      Discussions:
      1,584
      Messages:
      8,740
      Latest: RSS feed avatar on customer facing helpdesk iangessey, Mar 4, 2015 at 10:12 AM
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    3. Kayako Mobile

      Feedback and support for Kayako Mobile for iOS, Android and Windows Phone 7.
      Discussions:
      170
      Messages:
      1,217
      Latest: HTML Not Displayed Correctly Brad Butterworth, Feb 18, 2015
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    4. Kayako Desktop and Kayako OnSite

      Specific questions and discussion relating to Kayako Desktop and its features.
      Discussions:
      337
      Messages:
      1,936
      Latest: Kayako Desktop on Linux/Mac OS X using Wine/CrossOver Satinderjit Singh, Feb 16, 2015
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    5. Kayako Reports

      Kayako Reports 2.0 is in a public beta. It is available to all customers in version 4.30.625 and later.
      Discussions:
      645
      Messages:
      2,744
      Latest: Time to Resolve in reports is not calculated in accordance with SLA-defined working hours cmonteiro, Mar 4, 2015 at 12:32 AM
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  2. Suggestions and product feedback

    1. Kayako product feedback and suggestions

      Post a thread for a new suggestion, or show your support for an existing one by making a reply.
      Discussions:
      662
      Messages:
      4,096
      Latest: WHMCS added option to not received reply to closed ticket via email why not kayako? iandb, Mar 5, 2015 at 1:22 PM
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    2. How we handle feature suggestions

      How to make them and how we handle them.

  3. Customization

    1. Developing, APIs and extending

      Seek help and share ideas with the community about extending Kayako with apps, addons and integrations.
      Discussions:
      1,346
      Messages:
      5,387
      Latest: .NET API - Get UserOrganizations Error HH_TM, Mar 4, 2015 at 8:15 PM
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    2. Style and design

      Customizing the look and feel of your support desk? Share thoughts and request assistance here.
      Discussions:
      519
      Messages:
      2,323
      Latest: Staff ticket view wrapping bear, Mar 5, 2015 at 6:54 PM
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    3. Apps, plugins and language pack releases

      This forum contains all of the community-released apps, plugins, modifications and resources like language packs. Please do not post requests in this forum.
      Discussions:
      248
      Messages:
      3,807
      Sub-Forums: 3

      Apps, plugins and language pack releases

      Sub-Forums

      1. Apps and modifications

      2. LoginShare

      3. Language packs

      Latest: SMS alerts setup iangessey, Mar 4, 2015 at 4:22 PM

  4. Community

    1. Technical chat

      Discuss technical topics like web servers, hosting and mobile devices.
      Discussions:
      672
      Messages:
      3,164
      Latest: Forwarded emails not picked up by kayako iangessey, Mar 5, 2015 at 11:24 AM
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    2. Marketplace

      Request and offer services and sales in this forum.
      Discussions:
      391
      Messages:
      2,135
      Sub-Forums: 2

      Marketplace

      Sub-Forums

      1. Requests

      2. Offers

      Latest: Staff ticket view WHMCS widget atDev, Jan 14, 2015
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  5. Kayako 3

    1. Kayako 3 Forums

      Kayako 3 was replaced by Kayako 4 in 2010, and is now end of life. However, community support is still available here.
      Discussions:
      8,921
      Messages:
      45,952
      Sub-Forums: 2

      Kayako 3 Forums

      Sub-Forums

      1. Kayako InstaAlert, SyncWorks and KayakoMobile

      2. Customizing, extending and styling Kayako 3

      Latest: Unable to add Staff Accounts Rajeev Ranjan Sharma, Feb 18, 2015
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