Kayako Community Forums

    1. Using your helpdesk

      Discussion, feedback, tips and tricks for using to your helpdesk.
      Discussions:
      4,163
      Messages:
      21,730
      Latest: Autoclose not working Vinay Sharma, Jul 3, 2015 at 10:44 PM
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    2. Installation and setup (Kayako Download)

      Questions relating to installing and upgrading your helpdesk, for Kayako Download customers who use Kayako on-premise.
      Discussions:
      1,681
      Messages:
      8,982
      Latest: Email queue: some fetch, some don't Gary McGrath, Jul 4, 2015 at 11:06 AM
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    3. Kayako Mobile

      Feedback and support for Kayako Mobile for iOS, Android and Windows Phone 7.
      Discussions:
      174
      Messages:
      1,234
      Latest: Unable to login hostname not verified Amar Punjabi, Jul 1, 2015 at 12:28 PM
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    4. Kayako Desktop

      Specific questions and discussion relating to Kayako Desktop and its features.
      Discussions:
      350
      Messages:
      1,986
      Latest: Chat Repeating Itself Alex Saavedra, Jun 26, 2015
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    5. Kayako Reports

      Kayako Reports 2.0 is in a public beta. It is available to all customers in version 4.30.625 and later.
      Discussions:
      707
      Messages:
      2,928
      Latest: Dashboard for realtime stats and reports Joe Graw, Jul 3, 2015 at 8:24 PM
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    1. Kayako product feedback and suggestions

      Post a thread for a new suggestion, or show your support for an existing one by making a reply.
      Discussions:
      687
      Messages:
      4,201
      Latest: Nested organizations or sub-organizations Mimue, Jul 4, 2015 at 5:25 PM
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    1. Developing, APIs and extending

      Seek help and share ideas with the community about extending Kayako with apps, addons and integrations.
      Discussions:
      1,380
      Messages:
      5,488
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    2. Style and design

      Customizing the look and feel of your support desk? Share thoughts and request assistance here.
      Discussions:
      530
      Messages:
      2,382
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    3. Apps, plugins and language pack releases

      This forum contains all of the community-released apps, plugins, modifications and resources like language packs. Please do not post requests in this forum.
      Discussions:
      254
      Messages:
      3,853
    1. What we're reading

      What we're reading about customer service, support and delivering an outstanding customer experience.
      Discussions:
      15
      Messages:
      18
      Latest: An Interview with Gary! :) Gary McGrath, Jul 1, 2015 at 10:48 AM
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    2. Technical chat

      Discuss technical topics like web servers, hosting and mobile devices.
      Discussions:
      694
      Messages:
      3,249
      Latest: Database structure Nawid Sahebzadeh, Jun 29, 2015 at 12:55 PM
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    3. Marketplace

      Request and offer services and sales in this forum.
      Discussions:
      394
      Messages:
      2,145
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    1. Kayako 3 Forums

      Kayako 3 was replaced by Kayako 4 in 2010, and is now end of life. However, community support is still available here.
      Latest: Kayako 3 - customize staff reply Alvaro WE, Jul 1, 2015 at 11:21 AM
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