Kayako Community Forums

    1. Using your helpdesk

      Discussion, feedback, tips and tricks for using to your helpdesk.
      Discussions:
      4,186
      Messages:
      21,616
      Latest: Ticket costs between departments Drew Keller, May 27, 2015 at 1:33 AM
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    2. Installation and setup (Kayako Download)

      Questions relating to installing and upgrading your helpdesk, for Kayako Download customers who use Kayako on-premise.
      Discussions:
      1,670
      Messages:
      8,922
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    3. Kayako Mobile

      Feedback and support for Kayako Mobile for iOS, Android and Windows Phone 7.
      Discussions:
      172
      Messages:
      1,229
      Latest: Older apk access Jamie Edwards, Apr 22, 2015
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    4. Kayako Desktop

      Specific questions and discussion relating to Kayako Desktop and its features.
      Discussions:
      346
      Messages:
      1,962
      Latest: Kayako Desktop unable to connect Rajeev Ranjan Sharma, May 23, 2015 at 2:41 PM
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    5. Kayako Reports

      Kayako Reports 2.0 is in a public beta. It is available to all customers in version 4.30.625 and later.
      Discussions:
      695
      Messages:
      2,875
      Latest: Total billable time = 0 Olga Kononenko, May 26, 2015 at 1:27 PM
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    1. Kayako product feedback and suggestions

      Post a thread for a new suggestion, or show your support for an existing one by making a reply.
      Discussions:
      680
      Messages:
      4,153
      Latest: Responsive, mobile-friendly support center Jamie Edwards, May 23, 2015 at 11:46 AM
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    1. Developing, APIs and extending

      Seek help and share ideas with the community about extending Kayako with apps, addons and integrations.
      Discussions:
      1,368
      Messages:
      5,445
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    2. Style and design

      Customizing the look and feel of your support desk? Share thoughts and request assistance here.
      Discussions:
      528
      Messages:
      2,374
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    3. Apps, plugins and language pack releases

      This forum contains all of the community-released apps, plugins, modifications and resources like language packs. Please do not post requests in this forum.
      Discussions:
      252
      Messages:
      3,842
    1. What we're reading

      What we're reading about customer service, support and delivering an outstanding customer experience.
      Discussions:
      10
      Messages:
      10
      Latest: 5 ways to generate customer insight Sarah Chambers, May 26, 2015 at 3:10 PM
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    2. Technical chat

      Discuss technical topics like web servers, hosting and mobile devices.
      Discussions:
      684
      Messages:
      3,216
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    3. Marketplace

      Request and offer services and sales in this forum.
      Discussions:
      394
      Messages:
      2,144
      Latest: Polish, Serbian and Hungarian packs needed Jamie Edwards, May 23, 2015 at 10:29 AM
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    1. Kayako 3 Forums

      Kayako 3 was replaced by Kayako 4 in 2010, and is now end of life. However, community support is still available here.
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