Kayako Community Forums

  1. Kayako

    1. News and Announcements

      Kayako news, announcements and repostings from the Kayako blog.
      Discussions:
      225
      Messages:
      344
      Latest: Kayako for Android 2.0 Available Now FeedBot, Apr 10, 2014
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  2. Kayako 4: Fusion, Case and Engage

    1. Using your helpdesk

      Discussion, feedback, tips and tricks for using to your helpdesk.
      Discussions:
      3,617
      Messages:
      18,988
      Latest: damaged mails Dennis Pröschild, Apr 23, 2014 at 10:59 AM
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    2. Installation, setup, upgrading and importing

      Questions and discussions relating to installing and upgrading your helpdesk.
      Discussions:
      1,471
      Messages:
      8,064
      Latest: 4.65 Download Dennis Pröschild, Apr 23, 2014 at 10:57 AM
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    3. Kayako Mobile

      Feedback and support for Kayako Mobile for iOS, Android and Windows Phone 7.
      Discussions:
      155
      Messages:
      1,135
      Latest: Kayako for Android beta Jamie Edwards, Apr 10, 2014
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    4. Kayako Desktop and Kayako OnSite

      Specific questions and discussion relating to Kayako Desktop and its features.
      Discussions:
      298
      Messages:
      1,754
      Latest: How to edit floating chat promt? Piyush Khanna, Apr 16, 2014
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    5. Kayako Reports

      Kayako Reports 2.0 is in a public beta. It is available to all customers in version 4.30.625 and later.
      Discussions:
      494
      Messages:
      2,221
      Latest: Combining Month/Year in a report column Piyush Khanna, Apr 23, 2014 at 7:18 AM
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    6. Suggestions and feature requests

      Discussions:
      1,144
      Messages:
      5,065
      Sub-Forums: 4

      Suggestions and feature requests

      Sub-Forums

      1. Smaller features and tweaks

      2. New ideas, bigger features

      3. Implemented and closed suggestions

      Latest: Parse Email Note replies to note section instead of Ticket kpsmith, Apr 18, 2014 at 2:14 PM

  3. Customization

    1. Developing, APIs and extending

      Seek help and share ideas with the community about extending Kayako with apps, addons and integrations.
      Discussions:
      1,205
      Messages:
      4,913
      Latest: login to support from cpanel thakuryatin3, Apr 23, 2014 at 12:23 PM
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    2. Style and design

      Customizing the look and feel of your support desk? Share thoughts and request assistance here.
      Discussions:
      454
      Messages:
      2,040
      Latest: Custom field with HTML kpsmith, Apr 21, 2014 at 9:38 PM
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    3. Apps, plugins and language pack releases

      This forum contains all of the community-released apps, plugins, modifications and resources like language packs. Please do not post requests in this forum.
      Discussions:
      649
      Messages:
      8,531
      Sub-Forums: 10

      Apps, plugins and language pack releases

      Sub-Forums

      1. For Kayako 4

        1. Apps and modifications

        2. LoginShare

        3. Language packs

      2. For Kayako 3

        1. Modifications, extensions and addons

        2. Apps

        3. LoginShare

        4. Language packs

          1. Archive

      Latest: Russian language pack for v.4 KayakoSolutions, Apr 23, 2014 at 9:27 AM

  4. Community

    1. Technical chat

      Discuss technical topics like web servers, hosting and mobile devices.
      Discussions:
      621
      Messages:
      2,955
      Latest: Parsing priority from the mail and set it to ticket Drew Keller, Apr 23, 2014 at 7:23 AM
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    2. Marketplace

      Request and offer services and sales in this forum.
      Discussions:
      381
      Messages:
      2,091
      Sub-Forums: 2

      Marketplace

      Sub-Forums

      1. Requests

      2. Offers

      Latest: customiztion - hiding fields(phone number & email) supportskins, Apr 16, 2014
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  5. Kayako 3

    1. Kayako 3 Forums

      Kayako 3 was replaced by Kayako 4 in 2010, and is now end of life. However, community support is still available here.
      Discussions:
      8,932
      Messages:
      46,102
      Sub-Forums: 2

      Kayako 3 Forums

      Sub-Forums

      1. Kayako InstaAlert, SyncWorks and KayakoMobile

      2. Customizing, extending and styling Kayako 3

      Latest: Mail attachments issue Magnus Feiring, Apr 15, 2014
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