Kayako Community Forums

  1. Kayako

    1. News and Announcements

      Kayako news, announcements and repostings from the Kayako blog.
      Discussions:
      225
      Messages:
      344
      Latest: Kayako for Android 2.0 Available Now FeedBot, Apr 10, 2014
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  2. Kayako 4: Fusion, Case and Engage

    1. Using your helpdesk

      Discussion, feedback, tips and tricks for using to your helpdesk.
      Discussions:
      3,614
      Messages:
      18,973
      Latest: Can't cut-and-paste after upgrade to 4.65 Kushal Sharma, Apr 18, 2014 at 11:26 PM
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    2. Installation, setup, upgrading and importing

      Questions and discussions relating to installing and upgrading your helpdesk.
      Discussions:
      1,468
      Messages:
      8,056
      Latest: Changes between version 4.65.0.5461 and 4.65.0.5460 kpsmith, Apr 17, 2014 at 3:50 PM
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    3. Kayako Mobile

      Feedback and support for Kayako Mobile for iOS, Android and Windows Phone 7.
      Discussions:
      155
      Messages:
      1,135
      Latest: Kayako for Android beta Jamie Edwards, Apr 10, 2014
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    4. Kayako Desktop and Kayako OnSite

      Specific questions and discussion relating to Kayako Desktop and its features.
      Discussions:
      298
      Messages:
      1,754
      Latest: How to edit floating chat promt? Piyush Khanna, Apr 16, 2014 at 7:56 AM
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    5. Kayako Reports

      Kayako Reports 2.0 is in a public beta. It is available to all customers in version 4.30.625 and later.
      Discussions:
      491
      Messages:
      2,217
      Latest: Chat duration report by IP by date range masterctrl1, Apr 17, 2014 at 11:25 PM
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    6. Suggestions and feature requests

      Discussions:
      1,144
      Messages:
      5,065
      Sub-Forums: 4

      Suggestions and feature requests

      Sub-Forums

      1. Smaller features and tweaks

      2. New ideas, bigger features

      3. Implemented and closed suggestions

      Latest: Parse Email Note replies to note section instead of Ticket kpsmith, Apr 18, 2014 at 2:14 PM

  3. Customization

    1. Developing, APIs and extending

      Seek help and share ideas with the community about extending Kayako with apps, addons and integrations.
      Discussions:
      1,203
      Messages:
      4,910
      Latest: Customization(Hiding Customer phone and email id) abhishek2014, Apr 16, 2014 at 7:38 AM
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    2. Style and design

      Customizing the look and feel of your support desk? Share thoughts and request assistance here.
      Discussions:
      454
      Messages:
      2,038
      Latest: Add fields 'CC email' when user submit ticket. Kushal Sharma, Apr 18, 2014 at 11:12 PM
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    3. Apps, plugins and language pack releases

      This forum contains all of the community-released apps, plugins, modifications and resources like language packs. Please do not post requests in this forum.
      Discussions:
      649
      Messages:
      8,529
      Sub-Forums: 10

      Apps, plugins and language pack releases

      Sub-Forums

      1. For Kayako 4

        1. Apps and modifications

        2. LoginShare

        3. Language packs

      2. For Kayako 3

        1. Modifications, extensions and addons

        2. Apps

        3. LoginShare

        4. Language packs

          1. Archive

      Latest: [Türkçe] - Kayako Case Turkish Translation for Client Side UI ilhan Kuzgun, Apr 18, 2014 at 10:41 AM

  4. Community

    1. Technical chat

      Discuss technical topics like web servers, hosting and mobile devices.
      Discussions:
      619
      Messages:
      2,952
      Latest: Taking (backing up) and restoring MySQL dump files kpsmith, Apr 16, 2014 at 7:14 PM
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    2. Marketplace

      Request and offer services and sales in this forum.
      Discussions:
      381
      Messages:
      2,091
      Sub-Forums: 2

      Marketplace

      Sub-Forums

      1. Requests

      2. Offers

      Latest: customiztion - hiding fields(phone number & email) supportskins, Apr 16, 2014 at 2:56 PM
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  5. Kayako 3

    1. Kayako 3 Forums

      Kayako 3 was replaced by Kayako 4 in 2010, and is now end of life. However, community support is still available here.
      Discussions:
      8,932
      Messages:
      46,102
      Sub-Forums: 2

      Kayako 3 Forums

      Sub-Forums

      1. Kayako InstaAlert, SyncWorks and KayakoMobile

      2. Customizing, extending and styling Kayako 3

      Latest: Mail attachments issue Magnus Feiring, Apr 15, 2014 at 12:56 PM
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