Kayako Community Forums

  1. Kayako

    1. News and Announcements

      Kayako news, announcements and repostings from the Kayako blog.
      Discussions:
      228
      Messages:
      347
      Latest: The Sweetest Form of Customer Service (Bonus: Recipe Inside) FeedBot, Jul 17, 2014
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  2. Kayako 4: Fusion, Case and Engage

    1. Using your helpdesk

      Discussion, feedback, tips and tricks for using to your helpdesk.
      Discussions:
      3,724
      Messages:
      19,400
      Latest: SMTP Failed on Welcome Message - BUT - IMAP Settings Pass. MDeBaise, Jul 27, 2014 at 9:58 PM
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    2. Installation, setup, upgrading and importing

      Questions and discussions relating to installing and upgrading your helpdesk.
      Discussions:
      1,522
      Messages:
      8,452
      Latest: Auto-responder not working Gary McGrath, Jul 24, 2014 at 9:08 AM
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    3. Kayako Mobile

      Feedback and support for Kayako Mobile for iOS, Android and Windows Phone 7.
      Discussions:
      162
      Messages:
      1,170
      Latest: Mobile app show all tickets "overdue" Brandon Baker, Jul 22, 2014 at 2:28 PM
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    4. Kayako Desktop and Kayako OnSite

      Specific questions and discussion relating to Kayako Desktop and its features.
      Discussions:
      312
      Messages:
      1,838
      Latest: Adding Attachment(s) to Ticket MD - Paul C, Jul 24, 2014 at 2:12 PM
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    5. Kayako Reports

      Kayako Reports 2.0 is in a public beta. It is available to all customers in version 4.30.625 and later.
      Discussions:
      555
      Messages:
      2,386
      Latest: KQL for a report of total number of tickets over time by month Drew Keller, Jul 25, 2014 at 10:55 PM
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    6. Suggestions and feature requests

      Discussions:
      1,176
      Messages:
      5,209
      Sub-Forums: 4

      Suggestions and feature requests

      Sub-Forums

      1. Smaller features and tweaks

      2. New ideas, bigger features

      3. Implemented and closed suggestions

      Latest: Staff calendar for scheduling tasks or appointments for staff members frankbackes, Jul 27, 2014 at 6:50 PM

  3. Customization

    1. Developing, APIs and extending

      Seek help and share ideas with the community about extending Kayako with apps, addons and integrations.
      Discussions:
      1,256
      Messages:
      5,062
      Latest: GetTickets - limiting the number of results returned Gareth4D, Jul 25, 2014 at 5:56 PM
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    2. Style and design

      Customizing the look and feel of your support desk? Share thoughts and request assistance here.
      Discussions:
      483
      Messages:
      2,153
      Latest: Does the front end have a responsive design yet? Jamie Edwards, Jul 28, 2014 at 8:29 AM
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    3. Apps, plugins and language pack releases

      This forum contains all of the community-released apps, plugins, modifications and resources like language packs. Please do not post requests in this forum.
      Discussions:
      651
      Messages:
      8,558
      Sub-Forums: 10

      Apps, plugins and language pack releases

      Sub-Forums

      1. For Kayako 4

        1. Apps and modifications

        2. LoginShare

        3. Language packs

      2. For Kayako 3

        1. Modifications, extensions and addons

        2. Apps

        3. LoginShare

        4. Language packs

          1. Archive

      Latest: Wallboard Module for V4 by Dewak Chris Bell, Jul 18, 2014

  4. Community

    1. Technical chat

      Discuss technical topics like web servers, hosting and mobile devices.
      Discussions:
      637
      Messages:
      3,014
      Latest: New Pricing - Laughable! Jamie Edwards, Jul 24, 2014 at 5:01 PM
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    2. Marketplace

      Request and offer services and sales in this forum.
      Discussions:
      387
      Messages:
      2,117
      Sub-Forums: 2

      Marketplace

      Sub-Forums

      1. Requests

      2. Offers

      Latest: Modern-Help - Kayako Customization Service sharma2020, Jul 22, 2014 at 4:59 AM
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  5. Kayako 3

    1. Kayako 3 Forums

      Kayako 3 was replaced by Kayako 4 in 2010, and is now end of life. However, community support is still available here.
      Discussions:
      8,932
      Messages:
      46,102
      Sub-Forums: 2

      Kayako 3 Forums

      Sub-Forums

      1. Kayako InstaAlert, SyncWorks and KayakoMobile

      2. Customizing, extending and styling Kayako 3

      Latest: Mail attachments issue Magnus Feiring, Apr 15, 2014
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