- Implementation of Geolocation
- Require timezone preferences during setup
- Upgrade notes after upgrade proceedure
- Images or uploads, in KB articles
- Icon legends on the ticket view page
- Transitioning attachments from database to "files" directory
- Russian States / Cities by IP
- Backend support: Mysql/Microsoft SQL 2005
- Change the "From" name of a department
- IP Logging On Comments
- Using hours:minutes format in "Due time" field
- System -> mbstring() checking - not just at installation
- Calendar -> iCal (iCalender) export
- Departments -> Add public description and option to show description
- Mail parser -> Option to leave copies of e-mails on the mailserver
- Built in regex tester
- Admincp -> Staff -> Add -> Sort staff groups alphabetically
- Admin -> Template groups -> LoginShare -> Order LoginShare List by Name
- LDAP -> Better configuration options
- CSI -> UI -> Add Client side e-mail validator
- System -> Remove version numbers from interfaces
- Staff CP/AdminCP -> Contextual help
- System -> Option(s) to disable comment posting completely
- Alerts -> More alert mechanisms and handles
- Add a confirmation step before irreversible actions
- Feature Request - recurring tasks or events
- Updated main.js needed
- System -> Much more robust audit trailing (i.e. global logging, configurable)
- In staffcp, associate comments with articles
- Autosave feature
- Product URL -> Add a trailing slash if none is found
- CSI -> UI -> Comments with long articles and "Add Comment" page jump
- More keyboard shortcuts
- Disable Private Message Capability?
- Please use a config.php.new file
- Departments -> Sub-departments