PDA

View Full Version : Billing and time tracking

  1. Export Billing information of Tickets
  2. Billing needed for per-ticket and per-hour
  3. Logged (SWIFTFOUR-433) Pay Per Minute - billing for live chat
  4. Logged (SWIFTFOUR-442) Billable and SLA's
  5. Logged (SWIFTFOUR-440) edit billed time
  6. Logged (SWIFTFOUR-438) Auditing billable time?
  7. Logged (SWIFTFOUR-436) Ability to Print Billing Information as well as ticket Info
  8. Logged (SWIFTFOUR-438) New Ticket Filters for Billing
  9. Logged (SWIFTFOUR-434) Tickets -> Billable time -> In hours and minutes
  10. Logged (SWIFTFOUR-441) Time Worked/Billable should not be tied together
  11. Logged (SWIFTFOUR-439) Billable time -> Cumulative total in main ticket view
  12. Logged (SWIFTFOUR-437) Deletion of Billing entries need to be permissionable