- Sending SMS to customers
- Help
- how do i display Knowledgebase last articles outside the esupport folder?
- How to hide IP address?
- Disabling Email when inserting user from staff backend
- active Staff CP ticket e-mail as querystring?
- TicketDesktop
- Once filesize has been exceeded?
- Send Mail on status change
- How to add code in buttons?
- I think I found a way to treat the reply to a customer ticket as a note (via-email)
- Paid live support
- What customizations you have done?
- reflect custom field on login page
- Simple Question
- treat a reply e-mail to a ticket by staff as a note?
- Extra info
- Partitioning MySQL tables
- assigning tickets based on staff work schedules
- Returning the value of a variable from controller to form or model..
- In what php file does the support suite recieve the staff reply via e-mail?
- How do I change a "required" field?
- Incorrect link in the email_autoresponder template
- Importing Custom Fields
- Mail parser problem
- How Do I Add Extra Steps to the Ticket Submit?
- Is this the code that checks for a staff reply and forwards it to the client?
- in what part of this code does it send the email to the client?
- Can I check if a staff member is logged in?
- Email sending with different char set?
- Option to not let a customer see the thread in a ticket
- Mass Action: Assign Users to Group
- LoginShare for x-cart v4.2.x??
- Can we upload Meta Tag!!!
- Details of the Mail Parser (a flowchart)
- Login form trouble
- Is there a way to make Live chat load after the full page
- Download Link
- Modify the LiveResponse javascript
- Custom error pages?
- Online Staff Logic
- Customize Client view - Please Help!
- Real Time Live Support Status Indicator Updates - Interest?
- Send ticket to customer as an escalation option?
- swsessions table full
- Need some help regarding Upgtrade suppor suite
- Free TicketAlert for BlackBerry available Tuesday
- Help from the experts...
- using custom fields
- What files display templates?
- Ubersmith Integration
- Custom live response looks based on entering location
- Call display() in each template?
- upgradation of BIRT 2.2.1 to /birt 2.3.2
- How to "grab" ticket ID in reply text, automatically?
- Form to User Ticket
- Modify ViewTicket Template
- Importing Orders From xCart
- How to view more then 18 tickets on page? (Staff View)
- SQL Query to calculate Average Staff Response time
- Auto Response Change
- New field into staff table
- Customising staff area
- Custom fields in ticket list
- Differentiate between FORWARDS and REPLIES
- Importing Users (most likely quite simple)
- Change width of dropdown menus
- Easy way to duplicate a module?
- SupportDesk BlackBerry client for eSupport and SupportSuite development started
- Session deletion
- Version 2 Documentation
- Adding the client name (group) to submit ticket page
- Adding a created date to ticketlist view
- Relation Many to Many to attaches
- Adding column to client view of tickets
- Adding more fields to ticket emails?
- .NET Passport authentication
- Adding printing abilities to custom page
- Confusion over "CUSTOM" Custom Fields
- Custom field Pulldown, how to order
- Reference to a custom type Custom Field.
- Only View Technical Support live Chat When Logged in
- Adding a new link to the staff navbar?
- restrict access to LiveSupport
- Editing displayed error message
- Deleting users without tickets script needed
- Anchor Tags
- Where I get SQL code standard report?
- update ticket externally
- Extract Infomation ADODB
- Calendar Custom Field
- Change Module Text for Staff
- End user ticket filtering.
- how to create a new flag
- How do edit index?
- Login share
- How to develop Nokia Web Runtime (WRT) widgets for the S60 platform devices?
- Loading User Data from External DB
- Adding a custom registration column to the ticket list
- Template and Widgets Question
- Report Duplicates
- trying to use KayakoMobile Protocol Documentation
- Monitoring on Different screen
- Magento PHPBB and Kayako Single Sign on
- Loginshare
- Email Piping
- Custom field dropdown, extend beyond 8 items
- Additional menu entry "NEWTICKET"
- Add link to ticket in Staff Replay
- Can I create sign up form that integrates with kayako?
- Additional Info submiting new ticket
- Assistance Needed - Are You capable?
- How Do I Wrap A Hyperlink Around A Submitted Custom Field
- Creating Lightbox Chat Window
- Create Bootstarpper
- Some kind of "Staff Notepad"
- Need Help in Integrating with PHPBB
- intergrating help desk into a existing site
- Custom Registration Field
- Looking for Mod - Dynamically "add another" link on Custom Field Groups
- Work Summary Report
- How do I resort the staff dashboard?
- inlog script
- Auto-Login from SA4000
- Searching user customfields
- change calendar system
- how to display the news and knowledge base of Kayako on another page in the same webs
- Modify the emails
- Advice - Slight change to Alert emails
- Embed live chat in flash?
- Adding a new variable to Auto Responder Emails
- How do I customize the TITLE of the Chat Window for LiveSupport?
- Global settings and variables.
- Staff reply template
- Adding Ticketing Support to our site
- Pre-Paid Time System
- Autogreet on chat?
- Password on submit ticket
- Prevent staff changing/adding views
- Send User Information
- No Images
- receive user browser capability
- need some help
- Staff Monitoring System
- Add a new menu entry
- Unable to get RewriteEngine to work correctly for support dir
- Make your own API, get FAQ article / KB article
- Build a SQL Query to Search for Text in Post against a Ticket with a Defined Status
- KashFlow API via Kayako Client Center
- Sort the KB Javascript menus alphabetically
- Average Response Time
- Query statement for returning usergroupid based on custom field value
- Possible to make "Autoresponder" default in "Send E-Mail" new ticket?
- including template inside template.
- Using 'custom' custom fields
- Pass a smarty variable to php
- Existing Data Migration
- Adding html to top of index.php
- Export to excel
- Search
- Client Replies Move Ticket to Open Status
- Calendar API
- Field for Ticket Closed Status/Date?
- SQL table and field location date/time of ticket closure
- Need possibility to auto-create Tickets in regular intervals
- article mail
- Automatically Rebuild Post Index
- Return address problem
- Direct link to ticket ID
- KB template assign SQL locations?
- Simple API Question
- SQL Queries
- Bug Tracker
- Setting a conditional so a template doesn’t load
- Autologin From ClientExec
- Display Client Fullname
- Use loginapi_userid in Staff Ticket View
- Need A Little Help
- Departments & e-mail notifications
- SQL Express Login Share
- Script to merge clients
- modifying an impex script
- template variable available to all templates?
- e-mail & custom field
- Users confused about login
- Anyone interested in co-funding a port to SQL 2005?
- Single Sign-on with Active Directory Intergration
- httpd.exe has generated errors + ioncube
- catchall wildcard help
- $infomessage value
- Running Kayako on SQL Server 2005?
- How to set up Dev Enviornment
- custom field in current page of liveresponse
- Billing Field Required
- Custom Field
- template guide
- Make Javascript Menu wider
- Google desktop search and kayako
- Proactive chat in Flash
- ASP.NET Integeration
- Getting $_SWIFT work in external file
- javascript in HTML email
- Tickets » Reports » SLA Report
- Editing Reply Templates
- How to integrate phpBB.
- Fatal error on SmartyLight class
- MySQL 5 Error 1067
- AD Passthru Logon
- Extending ticket view pages
- Using $ticket[duetime] to insert due date in ticket list
- Want a common From name for all e-mails sent out
- Active Directory autologin
- Joomla 1.5 and Live help
- Live Support Chat button on other pages
- Adding the url of the ticket..
- How to insert time when session expire automatically in php.
- Search Results.
- ColdFusion
- Setting sendmail fromid ...
- Idea about auto-links in email replies, what do you guys think?
- how to not send password in email everytime a new ticket from new user is created
- Submit a ticket form - customise per departmetn?
- Knowledge Base Artcile Formating
- Reply mail with the answer
- If condition in template
- Ticket extension
- Kayako integration with x-cart
- encrypted fields in db
- Client Support - change primary email field
- More infos in Print ticket
- View/hide menu based on Groups
- CrushFTP Server Integration
- Import clients in kayako's database
- Help intigrating WHMCS and Kayako
- Staff LoginShare
- Add gnupg support
- LDAPS creates accounts for email alias's, PHP Help
- knowledge base dynamic searc
- Sort ascending (Alphabetically) department lists
- Help auto-assigning tickets
- Ticket should be viewed by whole Dept rather than one of the Dept members
- CC users should get the ticket info
- Modify incoming email destined for ticket creation.
- Help for DOTNETNUKE.
- Allowing all staff users to view all tickets?
- Modify AD/LDAP LoginShare To Support Spaces In Usernames
- modifying from in new ticket via Staff CP
- Help creating a LoginShare for Parallels Business Automation Standard (PBAS)
- Adding instructions on index page
- Filter Views [hide per dept]