- Report - SQL Query Help!
- Unique template group for each Department and to list the same in department list
- Support Problems
- Disable logging feature
- How can i setup e-mail parser(POP3), I installed eSupport on web hosting.
- Setting Default ticket status to "open"
- Quote ticket in replies
- A new STABLE version incoming ?
- Client views are not workable
- CRM with Kayako Integration
- Problem With Emails Not Being Sent
- Changing template after login with "usergroupid"?
- To add a new field in the ticket.This is not a custom field
- Deleting all the tickets from admin login
- POP3 suddenly stops working on Linux ?
- Need to update a variable in Template
- Can i add new tables to existing kayako database
- Unable to send clients replies
- Is it possible to run a live and a development site?
- Date Validation
- How to use Custom field type "Custom"?
- Ticket Submission Time
- E-mail flow problems
- Wildcard e-mail ban
- Language Autoresponsmessage!
- Live Support and IE7
- Custom Fields, Select Box Option
- Connecting to Support Center from same gateway (same IP)
- Merging Custom Fields in ViewTicket of Staff
- Attach a file to a ticket
- Replies to tickets dont get added to the ticket
- Big emails to our support address choke Kayako!
- I'm very disappointed
- Original Email Source / Headers from Tickets (Are they there?)
- Identifying post types through swticketposts
- calender java script not working
- Change Background Image
- Private / Pubic Support Response
- Show last reply
- Key does not match product (3.0.2 CVS - Merged Threads)
- When is the next code freeze/stable released planned for?
- How can I prompt live support from a link?
- Print Audit Log
- Attachments in eSupport KB Articles
- "Insert File" issues
- SLA/Escalation Rules not working
- submitting admin info without https
- Kayako user login log
- Mutli-byte Language supported ?
- Custom Ticket ID
- Modify date of article/modificar fecha de articulo
- Custom Field/reg ex ?
- ISsues with build 3.02
- Active Directory Invalid User Name/PW
- Forwarding doesn't work
- Merging error
- Knowledge Base Statistics
- Client Control Panel
- Problem with emails
- Need Help
- Possible to put URL links in knowledge base articles?
- Question about News and Subscribers
- Where is the config Located?
- Paid Integration
- New reply template
- The character set of the incoming email...
- Can someone explain the follow up
- Department List Modifications
- Handling Mass Mailers
- putting the site into maintenance?
- Error....
- Integartion With Asset Management
- Email notifications to users on ticket status change?
- List Recipients Before Replying is Enable - but Not showing
- gahh help with widgets!
- Trial Period Help - POP3 Setup??
- IE 7: Live Chat not working .. still
- Please share User Manual for Staff & Support Center
- Timeout problems
- Modernbill 5 Login Share
- ERROR: You do not have enough permissions to access this page
- setup mail queue using xmail
- Session Expired...
- Entering a ticket for a customer....
- Reply by email on if ticket is created, Possible?
- how do I respond to tickets (dumb question but, really..)
- Email staff when ticket is created by customer
- Email staff when ticket is created by customer
- .../support/cron/index.php?_t=parser returns empty page?! no ticket is created :-(
- Multiple Kayako's with 1 Live Response
- Problems with POP3
- how do i monitor the vistor?
- How to add custom links to support center?
- Supress password in registration emails
- Registration widget
- Expanded download description
- Add search criteria
- Controling Field sizes
- Adding language
- One of the most heinous issues that MUST be fixed
- kayako makes me confused
- Assign user automatically based on SLA
- Grouping Knowledgebase articles department wise
- Email replies in ticket history
- Login Share Issues
- LoginShare Plugin Development
- When will be V3.1 released ?
- Version 2 to version 3 ?
- Format email text?
- Error on some pages (allow_call_time_pass_reference)
- Crons - are they needed?
- How do I run esupport on subdomain of different server?
- Notification Email Not Being Created or Sent to the Support Department
- due times not working correctly?
- Suggestions on setting up esupport
- Autoresponder Issues
- Help with custom field.
- Staff and Admin access and
- Not Getting What I paid for - What do you think?
- Exporting Tickets and Users
- Template Diagnostics Failure
- Deleting a ticket
- Disable Auto-reply if support id is found in CC or BCC list
- Office Status?
- Why your queries are not answered by Kayako!
- Modernbill Integration
- Double Mail Import?
- Random Permission Denied on Win
- Urgent issue! Please help ASAP!
- Error Message - swkbarticledata.MYI
- Import eSupport database into SupportSuite
- Can't show registered user email address
- Flash website intergration
- timeout for users is very short
- Cannot set Login Routine
- How to translate the status/priority
- Ticket replies by staff
- User retrieve tickets without logging in like version 2?
- Downloads Per Specific Group?
- Ticket Auto creation
- can you teach how can i make the kind of piping?thanks
- Replies on tickets
- Blocking non-logged in Users from submitting tickets
- Custom Fields
- Active Directory
- email parser
- SQL structure DUMP anyone?
- Ticket Autorespond and reply problem
- Need Immediate Support Assistance - does support exist?
- path problem when include supportsuite into existing website
- How to assign new tickets to individual staff members
- Cron job to backup Kayako owned DB?
- Can Kayako Be Used for Project Management And A CRM Tool?
- Error when adding staff
- Difference between Live Support and Live Responcse
- Another duplicate ticket problem
- Custom Field questions
- Change the number of characters in a Ticket/reply
- Tutorial to setup Kayako eSupport pipe parser with cPanel
- autorespond ONLY to tickets with certain subject
- Administrator can't see all departments after logged in
- Changes in v3.00.98?
- supportsuite module for the iono database
- PPC search engine
- Hosted Site DB import into Owned Site
- Mailparser and attachment greater then 5MB
- Wrong ticket info showing up
- View Tickets displaying a blank page
- Kayako SupportSuite Timeout Issues
- Kayako Staff Issue
- [SCREENSHOT] Deleted Comments still counted?
- Private / Public Alerts
- Joomla LoginShare
- 2 questions
- POP3 Error with LAST command
- how do i add a phrase to the index.php page?
- Once again--- Kayako Support????
- Language can't be changed within E-Mails
- Tickets won't download
- how do i make registration required to submit a ticket to a certain department?
- Swift CLI problem
- View knowledgebase from within staff CP
- Double spacing of sig files in emails - how do I make single spaced?
- Error when querying the knowledgebase (which we don't use)
- Escalations and SLA:s
- Problems with AOL users
- Modifying client support centre page
- Number by Name
- New User Problems/Questions
- Windows 2003 - POP3 Issue
- 403 Forbidden error in eSupport hosted downloads
- How to add a module
- proactive chat div - READ!
- email deletion problem; duplicate tickets/posts
- Sort Tickets
- Assign multiple usergroups to templategroup
- Charset problem
- How to make it so that a copy of each ticket is sent to our email address
- Problems setting up Email Parsing with Web-Demo
- Guest user is added as reg'd user...
- comments area in knowledgebase/news - kayako staff please read
- Ticket Release Feature
- Why not customize?
- Reply Autoresponder not working
- CC Functionality
- block book in calendar
- 3.0 Manual now wikified and online
- Hosted system has been down for hours
- Can Only Reply to tickets, forward, history etc not working
- Follow up gives a blank page
- Template groups bug
- Custom Field Selection in Autoresponder
- filter on label and status?
- Registration error
- ioncube_loader_lin_4.3.so
- Why smarty light?
- Ticket reply problem
- MAJOR BUG in V3 - No Warning of License Expired
- I will pay for assistance...
- Discussion thread for the recent development update
- need to put kayako in maintenance mode?
- Kayako Support? Is there any?...
- Quick Stats..
- Ticket Status
- postlist variable
- Autoresponder for web-ticket submission?
- Kayako SupportSuite Installation
- Version 3.00.90 vs. 3.00.95
- parser error
- Cache security risk
- Export PDF with umlauts not working
- scribble character code
- Why i can't received chinese big5 e-mail?
- IRS / ModernBill
- POP3 Mail Parser - cPanel
- 1 eSupport - 2 client support centers
- Assigning templates to Live Chat?
- How do you delete test tickets from history?
- Flex builder 2
- A nice backup for Kayako
- Ticket 'views' menu
- autoresponder tempalte not reflecting update
- Login Share - vBulletin
- Parser rule to forward mail from non-registered-users to another mailaddress
- .msg files
- Urgent Help Needed !
- margins
- Need tech support and not getting any reply!!!
- How to move the database to a new web-host?
- need help with cpanel email piping- kayako not responding