- Attachment Restrictions
- Question about Autoresponders
- Stopping C&P's from Support Centre
- Character problems in PDF manuals
- Problem cron jobs email parser
- News items on staff dashboard?
- Live Support - Registered Users
- Signatures in posts
- Knowledgebase base can be seen by anyone on internet
- Closed Ticket - Due Time
- Changing a template to default one
- Can I use the live chat button on a secure page?
- Email Queue Question
- Unabel to add Admins...Recieve Password/Username invaild
- Magpie RSS reader and SupportSuite 3.10.02
- Email Queue - I'm almost there
- Emails sent to users about SLA's
- Email tickets
- Enable Instant Response System (IRS)?
- Template Group Issues
- Kayako is a nighmare
- KB & Firefox paste
- Escalations/Alerts based on Unassigned
- Captcha
- Support suite feature neeeded ...
- Searching for Client
- Ticket Rules
- Escalations don't occur
- Is there no way to permission which teams/staff can delete users?
- What's your experience with maintaining user developed hacks?
- Only show staff from department
- Departament Chat not appearing
- V3 is not the same product as V2
- eSupport - storage of attachments - database vs files directory - Your experience?
- Mass reply, email queues & default reply from address
- I want to Fill Cutom fields also while ticket is created by email parser
- Settings are not saving under the setting area in the Admin CP
- dynamic php includes in smarty templates
- mail queue error
- Problem upload files larger than 128kb
- New Phone Ticket Bug?
- Time not showing correctly
- Mass Reply and Default Ticket Status when Replying?
- Predefined Replies not populating
- Confused about upgrade prices
- ADD Link to Download sub navigation bar
- Loginshare fallback solution
- email loop
- Any negative impact to removing the "Guest" account?
- is there a better way...
- Custom field (groups) in staff creation
- blank tickets using loginshare (modernbill)
- the finality of the search box on the Staff CP, at the top-right of the window ?
- set department to have no due time
- Equal Signs in ticket replies
- Class 'xehmz8ib' not found
- Default User Group Question
- UserPasswordTXT with Loginshare
- writing scheduled task or procedure
- About escalation rules
- email stuck not being picked up in help desk
- Switching servers - template issue
- Downloading attachments
- Fatal error: Unable to read 61911
- Customization
- Live Chat Departments
- Logon Share
- Merge Ticket Problem
- First line of emails not showing up?
- POP3 Not Working
- Status update on critical support ticket
- International chars and mail handling.
- Restored templates
- live chat
- problem characters with hotmails accounts
- Telephone Number - User Ticket Creation
- Change text display of "Priority" to 'Severity"
- BUG: Private KB articles do not show in category count
- Again problems with characters in latest stable build ?
- Duplicate E-mails / Tickets
- Backup esupport goes to empty page
- Tickets created with wrong email address.
- Date fields/custom fields type: Custom
- error with tickets page in staffCP
- Edit footer-menu bar so it does not show extra links after login
- Remove disabled users from Owner list
- Auto-generated passwords?
- User Registration Custom Fields
- stuck on IE and Firefox
- Staff Assigned in Ticket Footer?
- Questions about ticket information
- Only displaying assigned to self tickets
- Language Questions
- Teamwork Detail List
- SupportSuite POP3 from Exchange 2007
- Auto-Responder Broken - Wrong From Name/Email
- Problem with bulgarian.
- ModernBill Loginshare Username
- Require registration
- Voicemail Attachments not working
- inserting knoweledgebase/download as link?
- TicketID on 'submitticketconfirm' page - missing
- (split) Version numbering discussion (old)
- Regex validation and custom fields (how to make it work?)
- email/phone ticket
- Links in a knowledge article
- Change Ticket id to a higher start number
- Tasks in Calendar
- email address automatically banned
- Bugs! AWBS LoginShare
- XML Http request Error !
- Pipe Email bounce - I did not understand
- Another Login Loop?
- Initial Live Response Form
- HTML Staff reply
- arabic subjects and from name
- Changing User Email = No Tickets
- automatically add users accounts
- New tickets not appearing but responses being sent to customer...
- Another due date question
- Passing AD Logon Creditials
- Help with remote login
- LDAP & New User Registration
- Repeated emails/loops..
- Problem with staff creating new ticket
- New Install - Email Problems
- Not Understanding SLA Due Times
- Looking for someone to set up esupport for me
- Templates
- Invalid SQL: INSERT INTO `swauditlogs` ERROR
- Parsing: "Outlook address book" Parse log failure
- Download as index.php file.
- Close a Ticket With Email Notification
- Multiple Autoresponders
- Ticket searching in the support center
- IRS not working on v3.10.02
- Spell Check Error
- postlist variable
- Status of new tickets
- Integrating JSpell with Staff CP & WinApp!
- POP3 fetching time display
- Where are Custom Fields stored?
- Allow team 'not to be assigned to'
- Warning: Cannot modify header information
- is capcha really needed for the forumsearch?
- Client Area View Tickets Order?
- Incorrect Department
- Firefox
- Ticket TIME WORKED to Billing
- Custom field entries left over from 2.3.5 -> v3
- Form customization
- Live Response and Templates
- download category help
- DST change in US - patch available?
- SLA Plan bug/problem on overdued ticket
- User registration & Active Directory
- Bug on Ticket Setting on SupportSuite v3.10.02
- Change default calendar view
- 3.10.02 Template Group, Company Name in Auto Responder
- 3.10.02 Autoresponder not honoring Queue Override Name
- Global $this_user Variable
- unique alerts for different status changes?
- Fresh install, admin screen does not load right
- Templates and Manage Groups
- Problem with 3.10.02
- MySQL Storage Engine Architecture
- Another X-Cart LoginShare Question
- Tickets Not Appearing
- events and departments
- How to edit user Alerts?
- Bandwidth Problems on a large scale.
- Chinese characters files name
- WYSIWYG editor problem :(
- Tag Generator does not working
- AJAX Support in 3.10.02
- Import News Subscribers Crashes
- Setting several "On Hold" intervals
- Submit e-mail into Japanse
- Autoresponse From: header
- Tasks not appearing on dashboard when overdue
- Loginshare issues, fixed other but not phpaudit
- Reports Module - Simple Questions
- Not Receiving any emails
- Dump custom field data into ticket post at ticket creation
- Cannot modify header - 3.10
- Queue w/o emails
- knowledgebase comment count
- Wrong Ticket Count
- Due Dates blank?
- When uploading files, don't require reupload
- Client CSS requires revert in 3.10 STABLE
- Visitor Tracking on SSL Pages
- Import language problem
- Build 3.10
- 3.1 stable release: Chat does not work with Mac
- Live chat department dropdown: wanting to change to radio
- Bug in v 3.04.10
- No suitable nodes?
- eSupport issues - labels, inaccurate ticket count
- ModernBill 5.1.4 Client Login - Fatal Error
- What's the plan to address reported security issues?
- How to combine users with multiple registrations?
- clients change ticket details?
- Status multiple group selection?
- ViewShare related to UltraVNC?
- Knowledgebase PDF export doesn't set mime-type
- When replying it goes back to login page
- Add option to remove css?
- Unknown Error in Parsing
- PHP errors in the logs [MERGED]
- Incoming attachments do not always work
- Javascript popup error with long messages
- Email sent to staff when new ticket created
- Error Message
- Emails not accepted if To header isn't same as mail queue?
- Orphaned Custom Groups
- Customer Service 101
- Reply Emails Going to Wrong Client Email
- Add a language
- Admin panel all over the place
- New Client Reply: Problem in Mails
- User registration
- is it managed from CP ?
- Public Email Pipes to Guest User Group
- PHP Warning: Cannot modify header information
- Some news about a new stable ?
- Users dont need registration
- Average response time for a department
- how can i test the new cvs?
- Upload Contacts to SupportSuite
- JavaScript Bug
- Mail Parser setting
- Totally confused
- Showing Signature when Replying to Ticket
- Ticket Status after Merge
- Spam Parser Rules
- Comment Count on Menu
- PHP error in Search
- Security Audit of Document Root
- Using Live Response with the SupportSuite but no support center
- Autoclose for 3.10.00
- Need to modify Ticket Module Templates
- Template is not updating
- guest submit
- KB Import, image links wrong
- KB comments
- Ticket ID in subject - Cannot be disabled
- Possible Major Security Issue Here !!!!
- Client cant see ticket created by staff
- Client not able to see tickets