- Where to add counter..
- anyone know if this can be done?
- How do I set up esupport like this
- Live Chat Problem
- Changing Client Notification eMail Messages
- Time in Work Summary and Ticket Due time in ver 3
- Bad message number errors
- Changing # of Tickets Diplayed in ESupport
- Problem Uploading to the downloads section
- Turn off News feature in Ticket Submissions
- Time-Sensitive Auto-Respnder?
- Attachement-Bug exeeds CPU-Limit
- Comments - Screen goes blank?
- Comments on LoginShare issue
- Auto On-Hold
- Customising the Ticket List
- User IP address is incorrect
- Suddenly: Strange error appeared
- Can you add html code to news titles?
- [HOW-TO] Reset Article ID counters
- Exporting Users
- Only send SMS alerta after hours?
- User Forwards Message as Example to support@domain.com
- Alerts - With Out of Office On
- 3.00.90 customer emails not received
- Emails are no longer coming in, parser is still running
- Tearing My Hair Out !!!! Active Directory
- Template Groups: default vs. new: Can't get it to work - 3.00.90
- Not monitoring..
- Support Center web traffic stats?
- Replies coming to staff, NOT support queue!
- Parser log cleared / deleted early
- Missing Customer Replies
- MB Shared Login - Some Registered User's Email Rejected
- APC vs Zend
- Late Messages In Chat
- How do I view all Pending Validation Users and Send Validation messages again?
- Migrating from Hosted to Owned eSupport
- Offline Message
- Search Error
- Help - Mail Delivery System Error
- Ticket views
- is there a way to integrate support suite with IPB wrapper?
- SMS Support
- Directadmin Worries....
- How do I monitor people on my site?
- Email Templates?
- Multiple Domains
- Knowledgebase Import question
- cron job? setup in cpanel
- Win app trouble
- POP3 Fetching sporadic at best.
- Adding reports
- Ticket Count Wrong (Still) - v3.00.90
- Setup stuck
- post replay and CC-Users / Third Party Users
- Change log for v0.90?
- Breaklines from all over the world
- Do you plan to purchase KayakoMobile?
- Urgent help - What am I missing?
- How to divide content between two and more languages?
- How..
- Not getting alert..
- Problem with KB Reports in 3.00.90 Stable
- How do you edit the text in email templates?
- User View Ticket - No Custom Field Data
- SEVERE Bug
- Just installed, not getting emails..
- Unable to insert categories or articles in the knowledgebase
- Tasks
- Active Directory Problem
- Possible to see previous reply client side.
- Changing Ticket status on reply
- Managing Commets (KB, News, etc.)
- Newbie Question On Tickets
- Viewing chat history
- CC Users
- SupportSuite Customization Needed
- Few Errors
- Predefined Replied
- How do I remove the Page Margin?
- News articles
- database changes in 80->81->82->90?
- From Email address is wrong
- Modifications
- News on home page
- Multiple User Groups
- Where's the changelog of 3.00.90
- Changing icons in SupportSuite
- Default term in email change required
- RSS Feed for Users Ticket Status
- News and users
- Adding custom fields
- Email Attachments
- veiwing html tickets
- teamwork contacts
- How to delete 11000 spam tickets?
- SLA - Can someone please sort things out
- Default Email
- ClientExec Login
- All template groups' knowledgebase articles included in IRS - problem
- mail server username reverts to 'admin' when setting up mail queue
- Two Kayako desks talking to one another
- What happens when using Impex.
- Worth the trip?
- Yahoo Message
- why to enter name when commenting while one is already logged in
- How do I PREVENT users from e-mailing in?
- Trying to edit Language phrases
- Hosted Site keeps going down??
- Automatic Registration...
- Spam Issues
- Admin Password...
- MySQL & PHP versions?
- Hsphere XML API login share - what URL?
- Error after staff reply
- Inserting knowledgebase articles with images
- need to add logo under log in box.
- receiving mail from pop 3 but not web
- Smarty-Light modifiers
- Migrating Tickets and admin panel configuration from Hosted eSupport to your server
- remaining logged in using loginshare
- Suggested place to host my own SupportSuite?
- size of the Attachments
- to see message in HTML
- How had your eSupport working
- Pulling reports with custom fields
- files Directory
- Not allowing Staff /user to open closed ticket
- Multiple departments, one user
- How to add ticket content when assigning to new owner
- Main site down?
- How to Upload Knowledgebase questions in XML
- Problem with Ticketnumber in Subject and other Ticketsystems
- Custom Header Solution
- Problem with Escalation
- how to make a new comment ?
- Unable to view ticket online
- How do we buy a license
- Alerts and status changes only on login?
- deleting users with zero tickets
- Required Registration to Submit A ticket?
- Explanation of colors
- Overall summary of support battle
- giving our clients access to kayako application
- Status setting from new ticket
- Problem with Date and Time in SLA Schedule
- Due time not being re-calculated
- Email Parser Process Runs Endless
- Autoresponder looping to my support mailbox
- 3.1.0 when ??
- Can knowledgebase text be formatted?
- Strange amount of space in e-mail parsing?
- Problems with Safari and Esupport
- Discuss v3.00.81 Stable Build Issues here
- Custom Fields available in KB Articles?
- Cron error - What does it mean?
- Different Live Support buttons
- How do I add my company name to the front page of Kayako
- Purchased on April 21, but running 3.00.80 ?
- Manage Downloads Catetories
- Spell Check
- Esupport v. 3 -viewing on hold and open tix
- Ticket emails have multiple CR LF
- swiftpath is not defined
- SLA Schedule timezone?
- Where is build 81 ?
- Groups, Templates, and Autoresponder E-Mail
- What the Heck Happened? IMAP has just failed?
- how do you handle testing and new features ?
- Programmatically creating tickets
- NEWS & USERS menu says "undefined"
- Why It Takes Forever To Reply Critical Tickets?!!?!
- Date Format
- How do I change the license key?
- Help Needed with LDAP support
- Templates and Access Control
- Not Show Closed Status in Tree?
- User Poll
- Sub-field
- [URGENT] SupportSuite suddenly not pulling in mail
- purchased supportsuite but sales@kayako.com isnt working?
- Importer for perldesk
- News in Modernbill
- Just set-up and Mail Parser isn't working
- Unable to Forward or Add Notes -permission denied
- [HOWTO] Show detailed ticket history in staff replies that looks good
- [HOWTO] Add your logo to email templates
- emails stop sending
- How can i do this?
- Auto-close not actually closing the tickets!
- Autoresponder problems on demo sites?
- Plesk Pipeing Issue
- Where is my Key?
- Steps to fix SQL error "Out of range value adjusted for column ..." in MySQL 5
- setup/setup.php coming back completely blank (setup/index.php is OK)
- Admin not seeing assigned tickets
- New Predefined Reply wipes out existing ones.
- Should "On Hold" be changed on a user reply?
- BCC on outbound replies?
- Is it possible to provide clients custom fields?
- nosave=1 doesn't work to return to default template
- Ticket Response
- IMAP, IMAP SSL , e-mails questions
- Dissappearing News Widget
- Knownledgebase question
- Valid HTML Tags
- MySQL Queries not using index
- Parser, HELP ! need fundamental understanding.
- Client does not support authentication protocol requested by server; consider upgradi
- LiveSupport script on https
- Mail Parser - PHP Fatal error raiseAlert()
- PerlDesk Importer
- Adding customers manually
- Online images
- Email Parser Rules in 3.00.80
- Moving tickets into knowledgebase?
- Staff Calendar, template ?
- Displaying Kayako contents with PHP
- Search Engine Friendly?
- Howto disable the auto responder
- Where is Stable 81?
- Livesupport on SSL page
- Emails Not Being Sent
- Sending updates to enduser
- Mass mail - multiple copies?
- MB5 integration
- Is this possible?
- Largue use of Memory on IE and Mozilla
- Attachments not received when staff replies!
- SLA change
- More then one loginshare modules at once?
- Kayako support tool, PHP and PHPSuExec
- Need to reset views
- HELP Attachments that are .doc or .htm are able to be submitted any longer .txt work
- Fresh Install Problem
- PROBLEM! Join two or more users, or adding address
- Order Fulfilment
- Emails not showing up: Spam?
- Staff E-Mail parsing
- LDAP support showing up in phpinfo data
- New Versions. Just PHP changes or Templates too ?
- Can't delete a ticket
- multiple domain licenses
- Where Is Support
- Ability to RSS - These Forums?
- Where is the translation option for phoneticket?
- SQL Issue
- Autoresponce email contain direct ticket link
- Little annoyence - Caused on my part, I think?