- Recover Deleted Ticket from Database Backup
- post installation problems
- Status of US Date Formatting?
- Removing ticket ID from email titles
- Is there any way to generate a report on Custom Fields?
- Knowledgebase view count questions
- Next STABLE for SS?
- Problems Ahoy
- Translating to Portuguese
- Email header? Are they possible?
- general_companyname : how to change that value ?
- Import Tickets from another Group
- Show different name of staff
- Show web link ticket in ALL the e-mail send from esupport
- Make Open,On hold,,Closed as primary statuses
- SQL Error When Searching Tickets
- autoclose under which schedule task
- Send Complete History in Staff Replies
- Helpdesk on server requiring authentication
- Custom reports status?
- How to change the background?
- Filters Bug
- Search function not working
- Staff receiving an email
- Ticket categories
- Mail Parser Reply title
- Disallow ticket closing
- Live Support Online shows Offline
- Chat feature Forbidden errors.. HELP!
- Centralized Control center for Support suite?
- Miva Merchant using Kayako
- What APP does Kayako use for their "Members Area"?
- Please help! What are the little symbols?
- Departments/Templates For Live Help
- IMPORTANT! Same IP or network behind NAT - bye-bye, baby!
- Disable Login
- Ioncube error..
- Modernbill/Kayako/LoginShare/Intergration ALL BROKEN
- group use
- Great Work Kayako
- SpamAssassin filtering
- Outgoing HTML Emails Need Staff To Code HTML in Tickets?
- Escalations not working
- email response flow not working
- Why is Kayako using v. 3.00.98 on their own support centre ?
- Embedding Code?
- Knowledgebase Suggestions - Character
- Adding custom replyes in SLA
- New Interface
- I want to force users to try the KB first
- How to use Billing correctly
- Call center
- Edit email subject line
- HOw to change MySQL database info
- bug with mail filters
- Template for email responses
- downloaded latest version and now nothing works
- Thanks for the Help
- ModernBill/Kayako integration even for a beta = Mess
- Leave options for Administrator...no Staff
- Add Knowledgebase Search to other webpage(s)
- Calendar repeat tasks
- is this possible - to have two levels of tech support
- How to get knowledge base all by itself ? ** Please Help **
- Setting Reply-To on all outgoing emails
- Forwarding a ticket
- No custom form on Phone Tickets?
- What is Group "Type" for?
- How do I auto-assign to a particular staff member?
- DUE TIME not getting if we create a send email ticket in staff even in trial!!!!!!!!
- 2 client replies cause tickets to get set to non-existent status
- User Ticket Replies coming in as blank body
- Is it possible to have different auto responders?
- Is there a method to stop email tickets/replies?
- when working on a ticket all tabs except for general and reply just say loading...
- DUE TIME is getting enabled for phone ticket but not for email ticket--
- Exact differences between client created tickets and staff created tickets
- SQL Warning in functions.php
- Bugs in user-comments (KB)
- stop resending user password in autoreplies?
- Insert Field Error 3.04.21
- Moving support suite from MySQL 4 to MySQL 5
- Add Phone No and Dptmt to ticket alert
- Exporting Reports to MS Excel
- Mail parser error "authorization failed"
- Admin alert emails
- Submit a Ticket - Priority dropdown not working
- Related Articles in KB
- Kayako office list
- Site Hacked?!
- Predefined replies access control
- Passing Kayako Auth to other forms?
- Can I export my knowledgebase to a .doc, or .pdf?
- Japanese Language Support
- Moving data from 3.00.32 to 3.04.10
- Session Logout problem with Templates
- Mass Delete or Ban does not work!
- How can I send ticket content in alerts
- Issue: Release will not become visible
- mail parser stopped working-timeout errors-help needed
- Add staff name to ticket when replying
- Customization
- From Name field
- Knowledgebase Last Updated Date?
- eSupport help required
- create new ticket if subject doesn't match
- better handling for CC / BCC fields
- Esupport/Modernbill Integration
- How to pre-fill some fields in the Submit Ticket form?
- Pipe Into Category
- How to register a module in admin interface?
- LoginShare issues?
- Version 3.1 Progress
- Creating Custom Events
- Support email is CC'd back to itself
- E-mail Parser Issues
- Bug: Link Status With Department
- Aspell not on hosted SupportSuit accounts.
- Problem with Email links in tickets
- New user questions
- Fix SLAs, escalations!!!!!!!!!!!!!!!
- Integration with MB V4 question
- Can the chat wait message be changed?
- New Reply Autoresponder
- How do you handle multiple users from the same "client"?
- "Escalation Path" is a misleading name
- Menus dont open in IE7
- SLA Notifcation
- Enabled SPAM Assasin but this time SPAM detected notification emails create tickets
- Displaying HTML In Email Messages
- Ticket notes not printed /exported to PDF
- Email From, forgot how to do
- CE loginshare - Full Name Error?
- Templates_restore Bugs
- User group manager and queue visibility
- disable automatic added cc, bcc users
- Writing a Kayako Widget?
- Integrating various logins
- Non-working search function
- news expiry date bug
- Loginshare for ModernBill5
- Auto re-open threads quickly and easily?
- LoginShare: Please tell me there is a way around this
- Rave: Staff Knowledge base search and user side
- Missing Tickets
- Invalid SMTP parameter stopping esupport sending mail via SMTP servers
- How to use own css file?
- Japanese Language UI
- 'loginshare' for ASP.NET Forms authentication
- footer problem
- Modernbill Integration. Get Support Nasty
- Group template
- Added departments = no more email parsing!
- Editing Email Response Footers
- Default return email error
- Experience with Custom Fields
- Last activity linked to SLA plan
- Why the "Gold Ticket" on Date Icon
- Login Problems
- problem !
- tickets disappearing?
- Kayako "farm"
- weired alerts
- parse error, unexpected $
- Renaming Attachments
- Demo?
- download items count
- Support?
- Can't create new tickets in IE7?
- Friggin load times
- Flood Protection In Kayako-subject Checking
- Adding a new report
- Delete ticket = delete attachment file
- Bug in teamwork!!!
- Ticket creation/update notice
- 3.04.21 CVS issues
- Compatible with Media Temple grid-servers?
- question about email alerts
- Alert ?
- Live Response only on Registered View?
- Added Widgets Only in Registered View?
- Assign departments to Customers?
- SQL Error When Searching Tickets
- Errors with IRS system using IE
- Direct email tickets go to wrong department
- HTML in staff email replies
- Hosted Plan --> Support & Upgrades have expired??!!
- Zend not installed but it is
- Where do you change the actual text that is not shown in templates?
- Error Creating Tables
- quoting ticket in reply
- Moving kayako
- my experience with Kayako billing dept..gesh
- CC Option not available when upgraded to 3.04.10 from 3.00.26
- Email ticket help
- new to esupport help
- Is Support always this bad?
- Can not insert staff?
- eSupport search function in v3 does not work correctly
- One-click close button for tickets
- KB - SE Friendly...
- Schedule Question
- Email all sent to junk
- Couple Of Issues
- Rendering issues on OS X
- are Cerberos and SSL required for the email parser?
- Which build is more stable?
- IE7 and javascript
- View Deleted Tickets
- Unable to view support tickets
- Cpanel Cron Permission Denied solution.
- Can't access articles after migration
- Email deleted by error
- Page All
- LOCK tool
- Knowledgebase suggestions are not filtered by template group
- Mouse Over
- re-opened by user status
- cc and bcc shouldn't add addresses uses in email queue
- Disabling Keyboard Shortcuts?
- Limit number of staff users
- Evaluating Kayako - Good or bad?
- Quick inserts , predefined replies do not work
- Integrate existing application with eSupport
- Billing tab time display off by timezone offset
- Prevent Auto-Response: Registration Required
- Issue with Departments and Live Response.
- Signed up and assigned domain not working
- deleted department - where are the tickets (recover tickets)
- Kayako and bug tracking system
- "Can't open mailbox {xxx.xxx.xxx.xxx/imap/notls}INBOX
- How Do I Get Notification of a New Ticket sent to my Email
- Implemting SupportSuite and a custom php / mysql application
- cron not working
- Automatically setting tickets to OnHold after reply to client
- templatesm List of objet Names etc
- PreFill Ticket Fields
- Blank E-Mails
- recording staff log in times
- adding signatures to responses
- Support Suiet issue
- new options blank on kayako
- How to change FROM email address in Autoresponder message...
- Image Verification Issues
- How to set different emails for staff "reply-to" email and staff alert email?
- Hello, sort anoob here
- Headache ! ticket no updated when using outlook
- who is able to run kayako (hosted) with https without problems
- other problems with https !
- Time worked?