- Automatically setting tickets to OnHold after reply to client
- templatesm List of objet Names etc
- PreFill Ticket Fields
- Blank E-Mails
- recording staff log in times
- adding signatures to responses
- Support Suiet issue
- new options blank on kayako
- How to change FROM email address in Autoresponder message...
- Image Verification Issues
- How to set different emails for staff "reply-to" email and staff alert email?
- Hello, sort anoob here
- Headache ! ticket no updated when using outlook
- who is able to run kayako (hosted) with https without problems
- other problems with https !
- Time worked?
- Module Customization?
- SLA feature?
- Exploit / Bugs on eSupport 3.00.90
- Changing Character Sets Just For One Queue
- Use of flags
- Alerts for user edited ticket?
- ticketfollowup?
- Is anyone else using the hosted version down?
- Ticket Replies stopped working?
- Posting a reply to a ticket taking upto a minute to complete
- Customization
- Need Assistance
- Evaluating Kayako? Not fit for all types of Business model
- Limit on Departments?
- Urgent Help Needed!!!!
- Notification of response
- API and 3rd Party Integration
- Broken Pictures
- 3.04.10 predefined reply, kb menu is broken
- configuration file that can directly import rows in to kayakomysql datbase
- Where to find list of new features in new releases of kayakosupportsuite
- Don't Process Alert Rules
- parser not working askes to download file? when run via URL.
- Safari does not work with LiveSupport
- IMAP delete email message
- Style of Signature in each Staff-reply
- Kayako on Plesk 7.5.6 and Windows2003
- Moving to new hardware
- Important : Any way to support multiple Escalations
- cc and bcc in email options does not work
- Any way to know previous Escalator
- I've installed Kayako but how do I use it?
- change default status
- Maybe a key problem?
- Change the logo in eSupport
- A Challenge for Kayako:Multiple levels of Escalations problem and SLA Plans
- scheduled tasks and follow Up
- Contacting Support through members section
- email rejected, get lost?
- new ticket problem
- E-mail address showing problem. support, please help.
- Need the default index template code
- Wrong name displayed after successfull registration login
- Going from SupportSuite to eSupport?
- Help with ticket link problem
- Multilingual acknowledge
- LoginShare Problem - SupportSuite - Please Help
- biggest doubt:When to write pre parse and when to write a post parse rule
- md5 and cleart txt passwords ?
- WAP redirection problem
- Problem with 1 LDAP user can't login.
- Version 3.04.10 with Mozilla Firefox
- SupportSuite PLEASE HELP :: Help with Display problems
- E-commerce help and tips please
- Message to EVERYONE
- I screwed up the MySQL security
- <br /> tags in staff alerts
- Filters do not retain department
- how to import following user list
- fopen error
- Follow-Up question
- LoginShare
- ticket replies only via web
- client did not receive email activation
- ticket processing rules
- Updating Changelog to show Stable Builds
- how to remove "submit ticket" for guests
- Total Messages in Inbox: 0<br>0 Total Messages<br>Rejected Messages: 0<br>Accepted
- PIPING/POP3 - one more problem
- Report time bug fixed?
- User Templates aaahhh!!! HELP!
- Admin Login: 3.04
- Different index template for guests and registered users
- Mail delivery failed: returning message to sender
- Looping ticket status?
- Support is CC'd in replies
- your server down?
- sorting a ticket based on a custom field
- Incoming emails have invalid CC
- Want to change email_staffreply
- integrate Support Suite 3.0.32 witht my clients database
- Disable changing of From address in reply
- Problem found
- KB import/export option doesn't work although insert article option does
- Custom Fields and Mail Sending
- [3.04.00] Unable to import language
- Changing group without showing it in URL?
- Major bug in new Kayako release!
- Search errors
- Help with setup to support multiple companies
- Configuring colors, Icons, branding
- Language separation
- html <br> in each line when the user send an email
- SHOW STOPPER in 3.04
- ERROR: Invalid Ticket specified. You either do not have permission to view this Tick
- Logs, how to automagically delete after xxx days ?
- Articles with occidental characters (accent) HELP !
- Including an external file in a template
- 3.04 Stable Released
- Please help me: all tabs not works !
- Where Is Support???
- Announcement Feeds on Main page
- Major Yearly Leasing Bug!!
- POP3 Supporting Multiple E-Mail Addresses
- Kayoke Support almost 20 days No response
- class.template.php generates error in eval()?
- CC and Bcc people are not receiving auto responder mails THey are getting only conte
- external staff login
- Report - SQL Query Help!
- Unique template group for each Department and to list the same in department list
- Support Problems
- Disable logging feature
- How can i setup e-mail parser(POP3), I installed eSupport on web hosting.
- Setting Default ticket status to "open"
- Quote ticket in replies
- A new STABLE version incoming ?
- Client views are not workable
- CRM with Kayako Integration
- Problem With Emails Not Being Sent
- Changing template after login with "usergroupid"?
- To add a new field in the ticket.This is not a custom field
- Deleting all the tickets from admin login
- POP3 suddenly stops working on Linux ?
- Need to update a variable in Template
- Can i add new tables to existing kayako database
- Unable to send clients replies
- Is it possible to run a live and a development site?
- Date Validation
- How to use Custom field type "Custom"?
- Ticket Submission Time
- E-mail flow problems
- Wildcard e-mail ban
- Language Autoresponsmessage!
- Live Support and IE7
- Custom Fields, Select Box Option
- Connecting to Support Center from same gateway (same IP)
- Merging Custom Fields in ViewTicket of Staff
- Attach a file to a ticket
- Replies to tickets dont get added to the ticket
- Big emails to our support address choke Kayako!
- Original Email Source / Headers from Tickets (Are they there?)
- Identifying post types through swticketposts
- calender java script not working
- Change Background Image
- Private / Pubic Support Response
- Show last reply
- Key does not match product (3.0.2 CVS - Merged Threads)
- When is the next code freeze/stable released planned for?
- How can I prompt live support from a link?
- Print Audit Log
- Attachments in eSupport KB Articles
- "Insert File" issues
- SLA/Escalation Rules not working
- submitting admin info without https
- Kayako user login log
- Mutli-byte Language supported ?
- Custom Ticket ID
- Modify date of article/modificar fecha de articulo
- Custom Field/reg ex ?
- ISsues with build 3.02
- Active Directory Invalid User Name/PW
- Forwarding doesn't work
- Merging error
- Knowledge Base Statistics
- Client Control Panel
- Problem with emails
- Need Help
- Possible to put URL links in knowledge base articles?
- Question about News and Subscribers
- Where is the config Located?
- Paid Integration
- New reply template
- The character set of the incoming email...
- Can someone explain the follow up
- Department List Modifications
- Handling Mass Mailers
- putting the site into maintenance?
- Error....
- Integartion With Asset Management
- Email notifications to users on ticket status change?
- List Recipients Before Replying is Enable - but Not showing
- gahh help with widgets!
- Trial Period Help - POP3 Setup??
- IE 7: Live Chat not working .. still
- Please share User Manual for Staff & Support Center
- Timeout problems
- Modernbill 5 Login Share
- ERROR: You do not have enough permissions to access this page
- setup mail queue using xmail
- Session Expired...
- Entering a ticket for a customer....
- Reply by email on if ticket is created, Possible?
- how do I respond to tickets (dumb question but, really..)
- Email staff when ticket is created by customer
- Email staff when ticket is created by customer
- .../support/cron/index.php?_t=parser returns empty page?! no ticket is created :-(
- Multiple Kayako's with 1 Live Response
- Problems with POP3
- how do i monitor the vistor?
- How to add custom links to support center?
- Supress password in registration emails
- Registration widget
- Expanded download description
- Add search criteria
- Controling Field sizes
- Adding language
- One of the most heinous issues that MUST be fixed
- kayako makes me confused
- Assign user automatically based on SLA
- Grouping Knowledgebase articles department wise
- Email replies in ticket history
- Login Share Issues
- LoginShare Plugin Development
- When will be V3.1 released ?
- Version 2 to version 3 ?
- Format email text?
- Error on some pages (allow_call_time_pass_reference)
- Crons - are they needed?
- How do I run esupport on subdomain of different server?
- Notification Email Not Being Created or Sent to the Support Department
- due times not working correctly?
- Suggestions on setting up esupport
- RTL Language
- Autoresponder Issues
- Help with custom field.
- Staff and Admin access and
- Not Getting What I paid for - What do you think?
- Exporting Tickets and Users
- Template Diagnostics Failure
- Deleting a ticket
- Disable Auto-reply if support id is found in CC or BCC list
- Office Status?
- Why your queries are not answered by Kayako!
- Modernbill Integration