- Deleting a ticket
- Disable Auto-reply if support id is found in CC or BCC list
- Office Status?
- Why your queries are not answered by Kayako!
- Modernbill Integration
- Double Mail Import?
- Random Permission Denied on Win
- Urgent issue! Please help ASAP!
- Error Message - swkbarticledata.MYI
- Import eSupport database into SupportSuite
- Can't show registered user email address
- Flash website intergration
- timeout for users is very short
- Cannot set Login Routine
- How to translate the status/priority
- Ticket replies by staff
- User retrieve tickets without logging in like version 2?
- Downloads Per Specific Group?
- Ticket Auto creation
- can you teach how can i make the kind of piping?thanks
- Replies on tickets
- Blocking non-logged in Users from submitting tickets
- Custom Fields
- Active Directory
- email parser
- SQL structure DUMP anyone?
- Ticket Autorespond and reply problem
- Need Immediate Support Assistance - does support exist?
- path problem when include supportsuite into existing website
- Sorry ? PLEASE
- How to assign new tickets to individual staff members
- Cron job to backup Kayako owned DB?
- Can Kayako Be Used for Project Management And A CRM Tool?
- Error when adding staff
- Difference between Live Support and Live Responcse
- Another duplicate ticket problem
- Custom Field questions
- Change the number of characters in a Ticket/reply
- Tutorial to setup Kayako eSupport pipe parser with cPanel
- autorespond ONLY to tickets with certain subject
- Administrator can't see all departments after logged in
- Changes in v3.00.98?
- supportsuite module for the iono database
- PPC search engine
- Hosted Site DB import into Owned Site
- Mailparser and attachment greater then 5MB
- Wrong ticket info showing up
- View Tickets displaying a blank page
- Kayako SupportSuite Timeout Issues
- Kayako Staff Issue
- [SCREENSHOT] Deleted Comments still counted?
- Private / Public Alerts
- Joomla LoginShare
- 2 questions
- POP3 Error with LAST command
- how do i add a phrase to the index.php page?
- Once again--- Kayako Support????
- Language can't be changed within E-Mails
- Tickets won't download
- how do i make registration required to submit a ticket to a certain department?
- Swift CLI problem
- View knowledgebase from within staff CP
- Double spacing of sig files in emails - how do I make single spaced?
- Error when querying the knowledgebase (which we don't use)
- Escalations and SLA:s
- Problems with AOL users
- Modifying client support centre page
- Number by Name
- New User Problems/Questions
- Windows 2003 - POP3 Issue
- 403 Forbidden error in eSupport hosted downloads
- How to add a module
- proactive chat div - READ!
- email deletion problem; duplicate tickets/posts
- Sort Tickets
- Assign multiple usergroups to templategroup
- Charset problem
- How to make it so that a copy of each ticket is sent to our email address
- Problems setting up Email Parsing with Web-Demo
- Guest user is added as reg'd user...
- comments area in knowledgebase/news - kayako staff please read
- Ticket Release Feature
- Why not customize?
- Reply Autoresponder not working
- CC Functionality
- block book in calendar
- 3.0 Manual now wikified and online
- Hosted system has been down for hours
- Can Only Reply to tickets, forward, history etc not working
- Follow up gives a blank page
- Template groups bug
- Custom Field Selection in Autoresponder
- filter on label and status?
- Registration error
- ioncube_loader_lin_4.3.so
- Why smarty light?
- Ticket reply problem
- MAJOR BUG in V3 - No Warning of License Expired
- I will pay for assistance...
- Discussion thread for the recent development update
- need to put kayako in maintenance mode?
- Kayako Support? Is there any?...
- Quick Stats..
- Ticket Status
- postlist variable
- Autoresponder for web-ticket submission?
- Kayako SupportSuite Installation
- Version 3.00.90 vs. 3.00.95
- parser error
- Cache security risk
- Export PDF with umlauts not working
- scribble character code
- Why i can't received chinese big5 e-mail?
- IRS / ModernBill
- POP3 Mail Parser - cPanel
- 1 eSupport - 2 client support centers
- Assigning templates to Live Chat?
- How do you delete test tickets from history?
- Flex builder 2
- A nice backup for Kayako
- Ticket 'views' menu
- autoresponder tempalte not reflecting update
- Login Share - vBulletin
- Parser rule to forward mail from non-registered-users to another mailaddress
- .msg files
- Urgent Help Needed !
- margins
- Need tech support and not getting any reply!!!
- How to move the database to a new web-host?
- need help with cpanel email piping- kayako not responding
- Canīt Delete Ticket in Details View
- Filtering question
- Template & Languages Problems to show the FrontEnd
- Deleting tickets
- XML Feeds from vBulletin
- Constant duplicate messages
- change header/footer
- Minimum Hardware requirements for SupportSuite
- Get error: Cannot modify header information...
- supportsuite 3.0.90 on Linux
- SLA Schedule List: Can we include Holiday List?
- Individual Time zone for different locations
- Is it possible to assign tickets automatically
- Feedback Request from the user
- intavnews rss reader in outlook problems
- More Email pop3 parser woes...
- disallow new ticket creation via email?
- Knowledgebase issues with WYSIWYG in 3.00.90
- User email change loses ticket history?
- Automatically closing a ticket after replying and QA Ability?
- change sms message layout
- Support Response Time
- when a user subscribes to News...
- Login loop problem kayako
- End User Manual - Categories
- Satellite helpdesk suggestions
- eSupport - Sent Alert Email To Staff
- Lock users into specified knowledge base
- possible variables in reply to ticket
- Private departments
- BCC question
- Adding a link on the main user page
- Initial response is not sent
- Restricting Users
- email with atachement not parsed
- Help needed with Live Response
- How do I move the login
- Live Chat Graphics Source
- Affiliate Program?
- Tickets are not being creating when submit through email
- History tab not working in version 3.00.90
- Attachments
- So how is "Kayako" pronounced?
- Billing tab
- Who knows possible here to buy..
- How to link the staff and departments?
- Language changes everytime
- Hmm.. AD, PHP, and POP
- Support Suite Remotely?
- Billing dates always entered incorrectly
- entered wrong value for prod_url now site does not work
- SMS Gateway - T-mobile
- Really good, but...
- Another Modernbill Integration bug!!!
- rule to delete tickets with MAILER-DAEMON response
- Modernbill Kayako's Frontend looks ****py
- Add "What you see is what you get" Web Editor! Please Chime in!
- Removing the count in downloads
- Display news on non-esupport page.
- Any ideas?
- Modernbill integration doesn work across domains?
- Where do I post bugs?
- Client Reply is not setting ticket back to OPEN
- SugarCRM & Kayako
- Staff Knowledge base
- AD LDAP via SSL
- Another Dissatisfied Customer
- WYSWIG Editor Issue
- Blank page after login
- smtp is turned on, but no mail is sent is authentication is off...
- Delete All Departments?
- change the name general dept puts on the from header
- Error during first step of setup.php!
- Extracting email address from email (for ticket)
- Integration of SupportSuite News with Web Site
- Japanese Language Support
- Seeing each others tickets
- Javascript Errors in .90
- Display average response time.
- FPDF error: Unsupported image type: gif
- Download
- Problems writing @ in Firefox
- Disable user registration
- IRS to search different database?
- Email Parsing: Add another scenario!
- Email Parser in Windows 2003
- Tabbed Menus don't work in IE or Firefox
- See previous post when customer replys.
- help with the news feature
- not all admins getting other admins replies
- Aim
- Live Response Parse Error
- Hyperlink colour
- Ticket Replies Timing Out, PLEASE HELP!
- Please help! Responses are bombing out in eSupport
- Queue Signature is missed in autoresponders for the tickets sent from web
- Some autoresponders do not contain login information
- Ticket System
- Unable to upload large files!
- adding logos
- No confirmation notification or reply notification
- New Staff <- Not getting an email with username\password
- pictures in knowledgebase
- Ticket History - email_staffforward Not Working
- help needed with displaying Number of Chats in Queue to Visitor
- New version - heebeha
- Path Issue
- 3.00.90 Customer Information issue
- LDAP w/ PHP for Active Directory on Windows 2003
- Binding groups to languages
- Attachments NEED HELP URGENT.
- Ticket Tree
- How Do I: share a custom field between User Ticket Creation and Staff Ticket Creation
- CC in submit ticket form
- 3.0.90 Still Empty
- 3.0.95 Question
- end-user searching through own tickets
- Need Version 2 Live Response Index.php File!!! Urgent!!!
- Html links in knowledgebase article
- SupportSuite German Admininterface?