- Footprints in LiveSupport should show activity Timestamps
- Database Log Pruning
- Ticket Count Wrong
- Assign Tickets Submitted through Support Panel to Staff?
- Can't see cp
- Email ticket status
- browswer view error?
- Live response gives 'forbidden'
- Please reply to tickets Kayako!!
- New User Validation Emails
- LiveSupport Monitor working sparatically (Feb 08 Build)
- Forwarding threads to external email accounts (hosted option)
- No attachments send in Support Centre
- Main parser duplicates client reply
- Users cannot login after local cache cleared
- Removing Ticket Details
- Cant add new languages
- Translation of the admin and staff interface?
- Assigning and ticket to a user
- Could not deliver chat message. Your chat session has either ended or expired
- LDAP Data integration
- Anyone using the HOSTED eSupport version
- Inputting License Key via admin
- Multiple domains
- Knowledgebase export to Wiki
- Themes/Templates and re-skinning
- Reply not being sent to the user as an email
- Hiding Ticket Reports for Some Staff Members?
- Use AD info to fill in details when creating a new ticket
- SLA to send alert to a pager?
- Blank page ??
- Helpdesk for my resellers
- Template Groups / Satellite Helpdesks
- Processing tickets thru e-mail bypassing control panel?
- Forwarding Emails?
- Web Chat?
- ModernBill Integration Problem
- SMS isn't working again.
- Manual for eSupport hosted
- swparserlogs table
- question
- forwarded text
- New Install - Menu Not Working
- Where is pop3pipe.php? Where is the product manual?
- Email not delivered
- vBulletin 3.5.x LoginShare improvement
- Mail loop with Earthlink
- Slow attachments
- Whats less system resource intensive?
- SMTP not working?
- Bugs
- Permissions Denied
- Auto-greeting on compose
- Mail Queues and Ticket Status
- Webform to Ticket?
- when 3.00.35 ?
- HTML in response when using quote
- Duplicate Ticket and Replies
- How to take payment for ticket submissions
- Anyone using v3.0.33 - CVS or UNSTABLE?
- Integrating eSupport v3 with ModernBill--has anyone done this?
- Staff Response to tickets through E-Mail/Outlook
- Live Response not sending mail
- HTML Email Templates like v2
- customer e-mail
- Setup Script Failure
- Including PHP in templates - with SWIFT values as parameters
- Installation problem with 'owned' version - page hangs on loading, httpd uses 100% cp
- Who is the message from?
- I'm going Live with v3.0 - Few issues tho
- What is included?
- Forwarding with time worked, and billable time vs. time worked.
- Upgrade 32 - parser not working
- News items in autoresponder mail
- Where is the setting for ticket counts? Open/Hold/Closed?
- Issues with Download Section
- How to use swift sessions for our own variables?
- Import/export/InstaAlert/LiveReponse not working on my site
- Plesk/QMail-parsing for SupportSuite
- E-mail Not Working
- Support Suite on SUSE Linux 9 Partition on zSeries and other questions
- Bugs in Alerts, Menu and Dept configs
- Knowledgebase not listing
- Email Alerts- Additive
- Non-registered users submitting tickets
- Is it me or is there no links to view their ticket on a staff reply?
- Those using Windows and II6
- Automatic Login
- Rogue tickets being left on our system
- LoginShare - Can't submit tickets
- ticket search function not working
- Delete ticket attachment
- Multiple departments
- Ajax Interface/HTML Embedded Email
- RSS feed authentication
- Data Dictionary - Reference Chart
- Urgent this software include packs in spanish?
- Modernbill :: New ticket notification
- Require users to login
- Setting up the default due time (date)
- Menu Errors in IE 6+ and Firefox
- Delete Tickets
- Where can I translate the "Priority" and "Status" of a ticket?
- Losing ISO-8859-1 during Language Import/Export
- *PLEA FOR HELP* Install on verio iserver ? Problems
- New KayakoMobile screenshots
- Entered incorrect domain
- Users Veiw tickets
- PHP Query
- Setting Attachment Limit
- live request proactive chat change text?
- Kayako & Pre-Sales Support
- Subcategories in knowledgebase gone
- The tutoriel v3 please for upgrade !
- Question supportSuite please !
- Invalid SQL: INSERT INTO Error
- Rebuild Post Index?
- Show attached images
- custome field groups in multiple sections
- Search not fully working
- Default Ticket View
- Internet Explorer 7 Beta 2 - Related issues or no?
- Streaming Tickets into Departments or Labels?
- Quick DB Question...
- Custom Login Share... Why not?
- Wrong Login/Pass sent in autoresponder with X-Cart LoginShare
- staff reply emails
- Outgoing mail not working
- cron job
- Please Help! URGENT
- 3.0.35 Release???
- SSL/NonSSL Mixed Mode PLEASE!!!!!!!!
- Full Name in Live support
- Predefined replies errors: only 5 posts?
- Anyone having issues with email formatting using Eudora with HTML Emails
- Firefox navigation
- KB Articles not showing
- How To Enable LoginShare w/ ModernBill
- how to remove a due date?
- PHP Extensions
- Status and view
- POP3/IMAP Setup on Windows
- Logic in email address validator is flawed
- Live Responce Not Working STILL
- Upgrade from v2 to v3...
- Quick Insert predefined replies broken after upgrade
- How To Custom Fields
- Knowledge Base groups
- Miva Merchant integration
- Customer Replys
- Can I move the Admin section?
- Emails not being sent to staff
- Is this for real?
- Templates?
- eSupport 3 sends e-mails containing sensitive information
- Email Parsing with .vcf
- Alerts - Can they include the Owner Name?
- email pipe
- fresh install problem - blank page
- Where is Documentation
- Problem build 3.00.32 win 2003 IIS6 php 4.3 mysql 5.0
- Blank Screen after Installation - 3.00.26
- Favicon
- How do you set Overdue Hours?
- Turn off User Password Requirement
- New Install Fatal error
- changing default template group
- AJAX issue in Search Etc... [HALF WAY THERE]
- Support Ticket creation
- Upgrade to 3_00_32-stable: Mass Mail send again
- cvs installtion how to
- Time Worked - In Minutes (Does it calculate, sub-task, or just total?)
- Retrieving interaction data from eSupport
- Reports - Work Summary - Off by 6 Hours
- SupportSuite - Outgoing e-mail not working
- Tickets: Autoresponder by Default?
- Attachment files
- Help Docs / Getting Started
- HTML Emails not parsed by POP3 or IMAP
- Random ID Message Subjects - Not Enabled
- Moving Kayako / MySQL Database to Another Server (and Backups)
- Ticket Views are Shared?
- Phrases in templates not working
- Upgrading?
- Selling Clients on Use of System
- Alerts for Multiple Users (In a User Group)
- SLA & Due Dates
- Contempt & Legal
- LoginShare - Active Directory: Multiple domains (child domains) usage
- Renew Kayako
- Slowness of support
- Attachments cleared even if size < Size Limit
- Question on parsing
- Procesing template fields
- Related topics/articles in Knowledge Base
- attachments not in email alert
- Put Version # and OS Info In Your Sig!
- Cancel Kayako Account
- CHECK #IBI-223709 - License Key Expired - Never Received Any Notice to Renew
- Having an Issue
- Mail Parser - Attachment size units
- User Support Area/Sort Tickets?
- Unable to add users
- Date of release of v3.00.33 STABLE
- Support & Upgrade Period Expired?
- Report Writer into MySQL
- Will SupportSuite fit my needs?
- zlib output compression does not work with eSupport
- Tickets Disappeared
- Third Party Replys private?
- Users and their tickets
- Confirm two bugs?
- Change CATEGORY_CONTACT ?
- Where is support??
- Creating new templates
- Automated Response is not sending
- plaintext
- Automatic login
- Emails not going out. Using SMTP.
- From: Staff Name (staff email) - Is it possible to change it?
- Loginshare - Who has control
- What are the top bugs in latest v3 stable....
- SmartyTags
- Multiple Domains
- WinApp gives a strange error every few seconds.
- 'Total Time' field in WinApp not correct
- Colorizing the Help Desk
- Upgraded to .32 --> No Alerts
- Take Support Call - Enter User Info, or Not?
- Problem with translation of phrases
- Validation Full Name/password fields
- Howto change the URL path to admin/staff CP
- Autoresponder and Contents
- User Registration
- Emails go to staff email addresses instead of into SupportSuite
- Autoresponder not being sent when submitting from webform
- Language Translations
- Staff get Replies to there private adress
- Have you noticed...What version of Kayako does Kayako use!
- Questions about .33
- Viewing a custom template without affecting the live environment
- Replacing ESupport Image
- Insert Staff not working
- No default select for custom field & no auto-reply on auto-close
- Staff Replies, No Emails sent to user
- Strange error
- Close a ticket from email?
- Verifying Database Connection FAILED
- Supportsuite 3.0.32 - Not working points - ex. Incomeing Emails without attachements