- UTF-8 conversion problem
- Difference in type of notes
- How to find all the templates for Staff PC
- Google Apps as SMTP server
- Questions on integrating with other systems
- Several level escalations and alerts
- Switching languages in admin & staff CP
- Two live chat code on one page = double visitors shown in liveresponse
- Discard Auto Responder Replies
- How can i have the Client window open in a iframe
- PHP Fatal Error- Not here in Forums
- Having problems downloading backup from admin panel
- Too many connections
- Apache2 Error
- Login redirect incorrect?
- Redirecting emails not working?
- Delete huge ticket in db
- Parser incredibly slow
- Notification of new tickets or replies
- error_log - Illegal character encoding
- Migrate AWBS knowledge base into kayako
- Problem with Current Status tab at SupportSuite
- When sending an email from one of our departments to Client
- Weird SLA/due time problem
- LiveSupport - set chat session time out, possible?
- Block Tickets from Specific Email Address
- Moving Server Now Getting Swift.php Error
- Send from reciever
- 255 Char limit for custom field text area
- Mail parsing the message body for Ticket ID
- Database Copy Problems
- Could SupportSuite notify user by e-mail when ticket status has been changed ?
- Parser not parsing big attachements.
- Help! No fields are showing
- revert templates not quite working
- POP not deleting from Server
- Uh... Just Curious on the Live Chat Button
- My name on the ticket instead of the user
- attachments arent working now
- Network Connection Dropped
- Problems with Implementation
- Software not working after power failure.
- Custom Field - Password Box contents shown on ticket
- Does sending a ticket through hotmail work?
- Letting Certain Groups View Certain Articles?
- Help needed: Immediate Session Expire Problems
- Company Name in Page Title
- Problems w/Publishing Kayako To The Internet w/Linux
- Custom Field for Contact
- Changing the color of a hypelink
- Plesk Billing
- whmcs + kayako problem
- User Management or Expanding Loginshare
- Some question about esupport
- How Do I Increase the Width of Drop-Down CSS Columns in "New Ticket"?
- Do we need to pipe staff email?
- From: drop down field at Post Reply
- ERROR: Invalid Verification Image Code
- eSupport: replied tickets are not always reopened
- New staff not saved?
- [SYS/PERM] Lockdown in sector 4 -- what is this?
- Filter tickets Jawa Script error
- Please check I did everything correctly?? Plesk 8.6.0 - Mediatemple
- mod security
- I need to take a poll, on LiveChat interface.
- Team Work Calendar
- Filter in User Panel
- Due date clearing on status change?
- Attachments mess
- One installation supports multiple domain
- customizing links in "email_autoresponder" notification
- Extremely long replies
- insertUser suggestion
- Remove login section
- Liveresponce slows page load down to a craw
- Custom Fields on Chat
- Why do my customers need to know what version I am using?
- Client login problems
- Removed the ticket module
- filter by how ticket was submitted?
- Kayako SupportSuite won't get my mails from Zimbra.
- Updated integration for WHMCS v4
- User Cannot Log On
- Blank page after client creates new ticket
- How to edit 'from' field name in email, when a new ticket is created
- Email Parse rule to search custom field
- Groups and direct links
- Chat history deletion option
- Troubleshooter question
- Customer Auto Responders / Vacation Message
- How to design new site without affecting old?
- Alert SMS - For only some Staff
- Remove ticket tab from customer pages
- Strange problem with POP3 fetching
- Status changes and replies to tickets can take over 5 minutes
- Printing Teamwork Calendar
- Can't Export Templates
- Need to edit the name of a field
- Changing domain name
- Popular/Latest KB RSS
- User Information in staff reply
- Insert performance
- Remove priorities from submit ticket screen
- Phone Ticket Concern
- Change in Company name
- Private News RSS feed?
- How to remove 'AOL Users Click Here' link in the registration pending email?
- Filter after response?
- Is there a way to do this?
- Why is SLA changing?
- User password authentication > option to have recoverable (plain text) passwords?
- Need help: how to send email at esupport control panels without using mass mailing?
- Supporting Multiple Companies
- Upgraded to v3.50 and lost tickets in status folders?
- Filter - Staff
- License error
- Kayako lacks a major feature in comparison to competitor(s)..
- Dispatch Autoresponder to CC users only on incoming mail?
- Adding ticket contents to the "Ticket Move" alert
- red color in ticket/department tree
- how do you hide the login box
- SupportSuite and 3rd level support
- Subcategory appearing twice
- Variable list
- Need Help With Defining Custom Fields
- Problem with special characters in incoming mails.
- any other forum suggestion to get kayako support
- Is it possible to remove support email from cc list
- Only staff can reply to emails?
- Multiple Desks/frontends + 1 staff backend?
- Auto population of fields from AD
- No way to attach file to Mass Mail
- Staff Status
- Locale Date / Time names
- (spam) blank tickets using loginshare (modernbill)
- PHP substr() function
- Include external file
- One set of templates, multiple groups?
- IMAP Issue - Emails not being removed
- Kindly help us in assgning a department to a particular set of customers.
- Error message when logging into esupport
- Pop3 Fetching.
- Ldap help!!!
- Multiple responses, single user?
- Out of memory when trying to delete many tickets at once
- Allow Staff Member only login to LiveResponse but NOT the /staff section?
- any suggestion to delete 2000 tickets at once?
- how to get rid of all inactive users not activated account
- Missing downloads
- Live Response Support - How to get working on ASP Website
- 3.50.06 - Upgrade ala Jamie
- Comments missing
- Last activity's direction randomly changes
- ticket tages, categories, etc
- Can't Log in to Admin
- need some body test this for me
- Assign Owner when Email Piped in?
- paying more money to kayako so that ie 8 users can use my support suite?
- and what is this?
- tickets missing
- delivery failed when sending direct support ticket
- after choosing department and clicking next get blank page
- Internal Only Communication
- Action Associated with Email Queue
- Prefill ticket?
- Viewing predefined replies - filter lost on pager
- Ticket count not updating
- Staff reply by email?
- No "new ticket notification"?
- Error deleting a ticket from view ticket page
- Login routine
- ticketsearches database table
- Customers still complaining about login problems
- LiveResponse Tag in AJAX
- Secure Cookies
- Numerous errors came from nowhere..
- Can Kayako do support credits?
- User group filtering
- Searching for values that begin with a, "-", dash
- How to set FROM email address in autoresponder email
- License and asset manangement...
- kayako ticket statistic report
- Outlook 2007 New Ticket Formatting Issue
- Old mail list limit
- sick and tired of Charecter problems in tickets
- Customer Interface
- I want that Kayako does not send passwords to customers who send a ticket in the mail
- No tickets created
- Could somebody point me to this mod ?
- Live Response : Search engine referral keyword
- Live Response Tracking code & Xhtml
- Kayako Upgrades are still a mess after years
- Registration and Password Emails not received on Yahoo Accounts
- CSS not accessable after clearing cookies!
- regarding error when browsing the kayako suite
- esupport / whmcs
- Using suite with domain alias?
- Tickets with same subject from one sender
- Disable CC'ing of staff email replies to Client
- mail parser: the pipe not working
- 2 Questions - 3.50.06
- error in answering a ticket
- Kayako integration in WHMCS
- Live Support Chat link error
- Can't upload files in Staff pages
- staff aren't inheriting their group department permissions
- 3.50.06 - error_log files being generated
- Null in Troubleshooter
- I remove the variable of company, but still appears in email
- Auto Responder/Staff replies not sent
- How to edit note on a ticket
- Customer Emails Going To Spam Folder - SMTP Authentication??
- Need intigration filles to whcms
- Moving to new server how do I transfer everything?
- Custom Fields Regular Expressions
- Template/language problems
- Remove Login box
- Quote characters show up incorrectly
- AD/Email Parser
- Ghost tickets
- Old notes in new tickets
- eSupport auto-response template won't save changes
- News tab doesn't show sub-menu
- Staff -> Users Menu = Undefinied
- Default Dept for livechat
- Ticket creation: how to set option "autoresponder" as default
- Session Ip Checker?
- Due Date issue
- LiveResponse bug
- Forward to multiple mail addresses does not work since upgrade
- Not fond of the new staff creation tickets...
- Heavy resource usage
- Predifinded Replies Bug?
- Email Addresses + Apostrophes
- IE8 seems to work with the compatibility mode
- What is used to identify a specific ticket in a reply
- Strange Behaviour
- Can I insert a new user through SQL?
- Index page quickboxes
- Cleanup database
- SSL for Support Center only
- Again upgrade ??? Is it not too much of upgrades
- Problem with LiveChat Icon (browser related)
- Possible for no "Staff Offline Text"?
- https url
- From Address changed after upgrade to 3.50.05
- Predefined Reply dropdown not working
- Can't open attached files
- Are changlogs enough to update templates?
- Email validator