- Staff news insert/view
- Insert staff does not add new staff member
- Sending emails
- Inability to change ticket properties
- simple question what are these softwares
- Kayako still using old version!
- How are versions released ? for an example 3.30.00
- Ever since installed kayako my server is slow
- HTML ticket posts from Outlook butchered
- ERROR: Invalid Verification Image Code
- video tutorial needed
- Creating Online Forms in Supportsuite
- Public Alerts for department members only
- vbulletin and kayako what is the trick?
- SupportSuite Download Restrictions
- WHMCS Integration
- Ticket Views Do Not Save
- (split) inability for a logged in user to change their email address
- Drop down order inconsistent
- Group Templates - An update from our perspective
- Users get automaticly deleted
- BUGFIX: Follow-up reply does not include signature (bug #222)
- Critical Bug: Department/Staff Drop Downs
- Screens not refreshing properly
- Escalations does not work.
- Ticket lists
- Ticket Management
- AJAX drop downs still not right
- ERRORS after upgrading to 3.11.01 PLEASE HELP
- Staff --> Chat History is broken
- Staff CP Default
- Do templates need to be broken down more?
- Why can't Chat allow client to "End Chat"
- Manage Tickets background colour
- WHMCS loginshare questions here
- Creating a ticket using BBC user email
- Restoring KB Articles After Fresh Install
- Getting esupport to email alert us when tickets are escalated to "manager" level
- SupportSuite, eSupport and LiveResponse 3.20.02 STABLE
- Ticket Status change resets due date to default value
- Escalation not working on hosted trial? Oh NO :O
- integrate with whmcs - cannot receive new order information
- 2 strings that just won't translate
- Reducing Database Size
- Instant Response System - MySQL Error Message
- Tracking Time Worked in a Ticket
- Can clients filter tickets by status?
- SupportSuite, eSupport and LiveResponse 3.20.01 Release Candidate 2
- Kayako Ticket Alerting Constantly
- LiveResponse end of chat message ( Click Here to Leave a Message )
- Ticket Statuses per department
- Getting Invalid SQL: Select * FROM 'swusers' error when viewing users
- HTML Style shows in ticket
- Corrupt attachements
- Negating news
- Polish characters UTF-8
- whmcs loginshare
- Raising new Ticket
- Clickable email in ticket to search for other tickets by same customer
- Wrong button size
- Problem with fetching e-mails from POP3
- “ERROR: Attachment type is not allowed.” - in version 3.11.02
- Preventing Staff Editing Public Views
- Live support client side automatically goes to "Leave a message"
- Creating IReport
- XML/HTML in ticket body
- Outgoing Mail: Postfix states sometimes "User unknown in virtual alias table"
- Downloads Category Display
- Customized ticket submission form with captcha
- Kayako associates tickets with old thread
- whats coming?
- Blank page when submitting a ticket
- Kayako Dont work on IE8
- Escalation not working on hosted trial
- prevent users re-open tickets
- What happens when SMTP connection for outgoing mail fails?
- Frustrated with kayako's lack of common sense
- Application error
- Restrict View Of Ticket Work Summary reports etc...
- How to not Fetch all Inbox
- Is it possible to review content before publishing?
- Default status for new calls
- Adding billed time to outgoing email
- POP3 / Exchange 2007 MAJOR PROBLEM!!!
- (split) SupportSuite, eSupport and LiveResponse 3.20.00 Release Candidate
- Status changes automatically -- unwanted
- Permission denied files directory
- Invalid Display Object
- Excessive Bandwidth Usage > 19GB+ just today!
- Send E-mail on reply not working
- Ticket status change alerts - client side
- Archive User Ticket
- The "parser.lockfile" is blocking POP3/IMAP fetching
- Preventing users from assigning tickets
- 2 WHMCS installations using 1 Kayako helpdesk?
- News displayed to multiple templates
- Equal signs in Email
- Disable Email Notification
- Text In Custom Field Is Truncated...
- Display no. of tickets in on hold folder (similar to the open folder)
- Question about email integration
- EMail Parser and big emails
- stop page jump when changing ticket ownership
- SSL Security Warnings
- Help, Email piping stopped working.
- sort via priority and last activity
- sort tickets via priority with custom priority created
- Change password admin
- Define User
- Ticket-Reply from User Type "Manager"
- IRS not working
- Where is the login box template?
- How do i enable piping for registered users only?
- Problem with Groups in SupportSuite
- My LiveResponse App Can't get connected, Please Help!
- SupportSuite, eSupport and LiveResponse 3.20.00 Release Candidate
- When is next Stable?
- Charset problems in mail parsing (need help)
- (split) parser.lock file problems
- remove double line breaks from signature in palin text message
- How to display the users password after submitting a ticket...?
- The reason why Deparments can see too much of each other ?
- Default text in the ticket message field
- IF statement for specific department...
- An urgent issue with swticketposts
- Keeping logging me out
- Having a little trouble
- mail parser is no longer parsing mails
- Unapproved COmments in Manage News » Comments
- Autoresponder e-mails only sent once per address
- WHMCS Issues #4 - as of 22nd Feb
- Staff troubleshooter won't show
- Cannot set accruate due times
- problems with parser rules
- Can not view all tickets - even though "can see all tickets" is enables
- Filter - User Group doesnt work
- "<<<<" breaks visible text
- Problems with mail parser
- Simple esupport setup needed
- How do you make sure support staff don't step on each other's toes?
- IRS problem
- Error after installation of SupportSuite
- Large number of department slowing down staff side. How to remove the tree menu?
- Is there a way to change the "From" name of a department?
- Any way to change the default selected department?
- Change category icons with a hosted solution?
- User registration confusion
- Adding just a text message or note to a ticket creation area
- Auto Popup of chat
- Some encoding problems (and solutions)
- Value of custom fields
- LiveResponse_3.1.1.48-UNSTABLE.exe error
- post php or html code
- Problem with the parser "Kerberos error"
- Tickets of other staff members
- LiveSupport Status Updates on one page, but not the other -
- Blind user and capcha
- How to remove default fields from forms
- Windows XP update
- Question regarding allowing users to email and not creating user accounts.
- New Live Support messages will not delete
- users can't sort tickets - HELP
- Reply with email
- Operator response timeframe
- Possible bug in status change while forwarding?
- Large number of tickets to import
- LDAP user login issues "remember me"
- Problems adding users
- Template Groups not functioning
- 3.11.02 CVS problems
- Group Types - creatable?
- two departments/templates but I want one news source
- Merged Tickets lose Label
- Status on new ticket is not assigned
- compression error on /mobile/
- Attachments send by mac
- Weird / Serious Template Cache Issue
- "ERROR: No file was uploaded" in downloads section
- Overdue Issue
- email autoresponder issues.
- Emails not send at all!
- Overdue Time is not Clearing when Staff Reply
- Questions regarding mail properties in Supportsuite
- Escalations - Cpanel Cron Setup
- Autoresponder
- eSupport issue
- Attachement >4 Mb memory_limit
- Ticket posts cut of due to special charachters
- auto close custom message
- Space Before Signatures
- Live Response program disconnects
- Ticket unresponded for weeks!
- Problems after upgrade to PHP5
- Extra Users showing in Database Table
- New Tickets are being added as replies
- How to install LiveResponse to hosting?
- Knowledgebase issue
- Pdf export problem
- Suggest a knowledgebase article
- subscribers not receiving email updates to their tickets
- LDAP LoginShare working Too Well (not authenticating)
- Manager Level not working as expected
- Cron Job
- Filters not filtering
- Regular Expression Validation
- 3.11.02 CVS: New live chat code
- Is kayako really designed for Internet-exposed environments?
- Does loginshare really prevent unauthenticated users?
- migrate from AWBS helpdesk to kayako helpdesk
- Mail Parser
- Cache rebuild from the administrator control panel
- subject lines getting re-written
- Images not displaying
- Error when posting tickets
- Page Titles
- Alerting support person when ticket assigned
- Ticket Filter not showing...
- Can I increase the file upload size settings?
- Staff Header and Footer template
- How to send random password to guest after using loginshare?
- How to add some text under the search box?
- What is a validated user?
- WHMCS Issues #3 - as of 24th Jan
- Can't Create Staff! help...
- how can staff recieve emails when new ticket is created? HELP!
- ticket count in on hold queue
- function_settings.php error when using Live support
- Error pop up java annoying me when reply
- Stupid feature
- defined variables
- Default view per dept?
- Autoclose
- SLA's again - basic plan not working
- Integrating WHMCS and Kayako on separate servers?
- import departments
- I need to add message along with the Auto responder text
- Kayako hacked for pishing **RESOLVED**
- I want to attach my original message along with my auto responder text(signature)..
- Turning off new ticket notifications for one dept
- Getting blank page when posting replies and tickets
- Getting things flagged
- rules to change status on receipt
- Billing entry not showing up on general tab
- Sticky tickets
- Duplicate Tickets
- Erorr when trying to post reply in Kayako 3.11.00
- SLA and Due time
- server 11 intermittently down
- setting behavior rules for client replies
- Overdue tickets resetting their due dates