- Kayako Lost My Data!
- Learning from Public SupportSuite Installations
- IMAP not working w/ Exchange 07
- LiveResponse disconnects continuously.
- Exchange Work Around
- image uploads
- Greek characters in mysql do not show *RESOLVED*
- customer support: be much more careful with changing Admin Settings
- Wrong ticket history gets included in a new client reply
- (urgent) check and then blank
- Login problem from PDA
- Email Issues
- Restoring templates not working
- Why do you allow modifying languages/phrases?
- Strange Error
- Live Chat Departments
- IRS limited to department
- Mail isn't working
- Live Chat user messages not received by operator
- Still having issues!
- ArrayTickethistory
- HTML Parsing Woes...
- How do I find out my eSupport version (v2x)
- SupportSuite Issue
- Hosted Site Down
- Posty Reply changes ticket status to open.
- E-mail to external users
- POP3 not working again
- Maybe it's just me....
- Why isn't the version incremented after STABLE?
- 3.11 and No Client Replies
- Due Time is resetting
- Trace routes sent it get cut off
- Mail parser post-parse regex to find word in subject?
- anyone having problems after todays windows updates?
- RSS Displaying Expired Articles
- Template Groups and Permissions
- status change when replying (staff side)
- only first auto-responder?
- prevent modification of field contents (client side)
- Opera losing sections of code
- forcing registration
- Another day... another mishap
- Teamwork Calendar
- eSupport Nav Links Unclickable
- disable email ticket creation
- Cron variables
- Pop-up Window when using IRS
- Queue Prefix Code??
- Chat Window is blank
- Updating Predifined Replies
- Importing Templates
- Text Colour for Languages
- Application Pool Crash
- Live chat stability changes
- SIP not connect
- I need to change the SMS template
- I need to sort my Dropdown Menus alphabetically
- Database Schema
- Password when logging into Support Centre
- Version number after upgrade
- Department Drop Down List
- Rights and Templates
- LoginShare module iPanel - ihostdev.com
- Which template do the alerts use?
- Attachments not attaching to ticket
- Thanks for the new bug in 3.11.01
- tickets vanishing
- Internet explorer Script Errors
- Fatal Error When Upgrading
- 3.11.01 STABLE Discussion
- Hosted Version - Getting past spam filters
- JavaScript error when doing Release
- Urgent!! Cannot Get Into The Help Desk
- lost and found from 3.10.02 to 3.11.00
- live chat history
- eSupport is down
- Warning: Cannot modify header information - headers already sent by
- Client as a 'Super User'?
- Inability to log in / track tickets
- Knowledgebase search isn't hyperlinked
- Route a Ticket Based on Custom Field
- Follow Up with Staff signature
- Submit ticket starnge behaviour
- CC option for user in open ticket
- Its something I miss
- Scheduler confusion
- Batch printing support requests
- Invalid argument supplied for foreach() ... functions_ticketsui.php on line 840
- Auto close ticket
- UserName or Password is incorrect
- imap_open() error in PHP error log
- Adding the history of a ticket to the Ticket Assigned alert template
- Custom Field -- User/Staff Editable
- Teams vs Groups (from 3.00.27)
- Attachment Cleanup (DB Storeage)
- 3.11.00 STABLE announcement discussion thread
- Multiple SLA plans associated with the same user
- Problem with Breaklines interpreter
- Log of generated emails or lack thereof
- Why is there no "Ticket Parser" ?
- Emails with attachments not being forwarded?
- Client Support Center not accessible to some clients
- Email to user on status change?
- Preventing ticket "lockout"?
- Reply to ticket via e-mail not stripping header info
- Hover ticket preview a potential security threat
- Safari for Windows
- Ticket emails no longer being sent?
- Don't want customers who reply back "thanks" to cause the Ticket to reopen
- Forwarding of tickets, where 3 parties are involved at once - HOW?
- how do I add the 'label' field to Staff CP ticket views?
- Followup module- possible to get reminder at date/time?
- custom fields return to default values when editing Tickets (Billing)
- SyncWorks License
- Live Support problems
- Customers Receiving Duplicate E-Mails
- advanced search/filter for phrases?
- Company name for users and other data.
- Integrating eSupport into my current site
- Account "Pending"
- problems with opera9.22
- Staff viewing private knowledgbase articles
- Making things happen before a ticket is closed
- Some setting want , is it possible?
- Better Offline Message Communication
- May be cache setting?
- Making a download private
- Captcha is not working
- Can't able to login
- All tickets disappeared
- Question about Reloading Page when error
- "Terms & Conditions of Use" module/page?
- Attachment Storage - Database or Files Directory
- Unable to add notes in support tickets
- Email Article pop-up not working
- Quote original email in Autoresponse
- Blackberry 8830
- Changing Content-Transfer-Encoding
- Horrible SLA Problems
- Unable to add new Mail Parser Rule
- essuport and liveresponse
- Generic ticket import, e.g. XML?
- Last character truncated.
- V4 Changes
- Problem with Departments
- LiveResponse Help in SupportSuite
- possible fraud: any bad experiences with Kayako?
- Road to 3.11.00 discussion thread
- Upgrading from 3.10.02 to CVS.
- Error loading eSupport
- End User no longer sees closed tickets?
- X Employees
- eSupport has broken???
- Ticket alerts not being sent
- Changing the Support Center Header...
- Linking to vBulletin...
- Can Client Support Center Be Restricted Access?
- no password in autoresponder
- No words in spell checker dictionary
- problem login in .... Urgent help needed
- Help Error after update
- Status change on staff reply -- bug?
- Login case sensitive?
- Is there a max on the number of Departments that can be used?
- Failing to create staff
- Knowledge Base insert into ticket
- ERROR: No file was uploaded
- Including ticket history in auto close emails
- Adding a KB article to a ticket
- Delete Users
- restrict ticket search
- Tracing LoginShare events?
- Click NEWS tab and sub-menu shows UNDEFINED
- Content of news in auto responder
- Firefox 2.0 issues with Mac
- Bug report!
- SPF Record for Hosted SMTP
- Staff Member stats: Wats the current status?
- support videosn't don't play in Firefox
- User group in autoresponder
- How does Kayako Determine Overdue?
- Suspicious behavior of the mail parser
- Emailqueue submits ticket but doesn't send autoresponse
- Easy Ticket View
- Logon Box - ONLY
- SupportSuite Used for Spam
- Separate Knowledgebase Categories for Guests and Registered Users
- Possible harmful security issue
- Problem with Image Verification
- Staff Signatures
- Microsoft SQL and LoginShare
- Can Specify Custom Recipients? - Only available at ticket creation?
- Support email replies to tickets Id'd as "client" replies by alerts?
- Help!!
- Direct replies from staff members to clients.
- Several SLA and automated escalations?
- Kayako being used as spam relay; how to stop?
- LiveResponse on a mac?
- Relative URLs for included files
- ERROR: Could not insert all templates
- Spam delivered directly to Kayako
- Does eSupport license roundrobin DNS twin server install?
- New private news article, who does it email?
- eMail help
- Downloads section - Show rollup count of downloads?
- Attachments: Failed to open stream
- Cannot login to SupportSuite on Service Providers Site...
- KB Import/Export issues...
- Signature not showing up correctly
- Staff CP Blank
- PDA Staff Interface
- What's your experience with changing the order of dropdown menus once in use?
- Eat your own dogfood?
- What is the RELEASE tab for? (staffcp/tickets)
- MySQL 5/PHP5 stability
- Embedded images sent to Kayako by email dont get displayed
- Force long ticket post lines to wrap?
- Unable to deliver the chat message. The chat session has either ended or expired
- Forward email from client to staff email to esupport for ticket creation
- CP1251 Problem
- (EMAIL) Ticket Forward Problems
- ERD Diagram
- Invalid username or password error
- Kayako Problem: Ticket flood
- Support Suite + Permission Denied
- KB Widget
- Problem with Cron
- Kayko Support Suite and Exchange
- Email alerts to staff have "!" in front of ticket number instead of "#"
- Staff Reply sends while typing ticket reply (pressing enter causes send?)
- Just a comment on the mail parser rules
- Creating an article by attachment
- PHP Version 5.2.1 eSupport
- User Registration
- WYSIWYG for tickets?
- Assign Message Body
- Convert/link task to ticket and visaversa
- Can you change in settings to allow clickable links in chat.
- Version 4 - alpha test?
- Blank tickets after upgrade
- Internal Server Error 500: Premature end of script headers
- Now I'm Annoyed
- Users without email addresses
- New Tickets FROM Name
- E-Mail-"From" and SMTP Settings
- Private (internal) departments are showing up in the client portal!
- Billing Entries and Time zones
- Major issue with my SupportSuite....:<
- incoming attachments issue