- Is STAFF to STAFF in SSL?
- why troubleshooter is on SSL?
- Ticket Body on Status: Close
- Physical Location of Templates...
- Kayako compatible with vBulletin 3.7 mins?
- supportsuite chat program problem
- 3.30.00 Progress (3.20.03 got renamed)
- V4 Future Request: OTRS Migration
- Is there a way to do this with email?
- Database selected users export
- Staff email?
- Just Installed But Not enforcing Registration?
- Arctic Issue Tracker versus eSupport
- how to you login to kayako from public computer security
- Browser Caching issues
- Greek Strings are not Stored in UTF-8 Encoding into the MySQL Database
- How to send emails to staff when a customer updates a ticket
- E-mail Attachment Size (Ticket not downloaded)
- How long to fix bug
- Making a user a manager?!!!!!!
- live chat in two language
- How do you guys crean up your chat history
- note,footprint ,information bla bla simple Q
- When the output of version 3.20.03
- Private Knowledgebase
- If kayako fixes all bugs and problems how it is going to make money for upgrades
- what is the use of billing option
- Merging Tickets
- Auto closing tickets
- Where is setting?
- Use a URL to go directly to a department and submit a ticket
- Automatic Line Break
- Email to multiple departments
- Issue with adding notes and multiple escalations?
- KnowledgeBase-QuickJump, not working when viewing a ticket
- How to remove all email bans?
- Viewing unassigned tickets
- staffs can see other staffs report!!!
- All permissions in Kayako needs Modification
- to make a template avilable for staffs only
- work week in calander
- how can I stop a staff deleting public contact
- How do you give Assignments to staffs
- Automatic Uploading of files
- Can't connect to local MySQL server through socket
- support suite validated in SSL mode ?
- a note at the foot of chat window for chat disconnection
- Manage Users
- Insert New Phrase
- Is it possible to have a set of priority for departments only
- GERMAN: Antwort auf Neue Mail
- Validation pending
- Fatal error: ERROR if a link is opend in Webmail
- Adding labels clears due time?
- the chat history search function does not work with none latin
- Various Email/Alert Issues
- envelope-to
- this word is not in language file
- can't add comments to articles etc
- staff and staff viewshare doesn't work?
- SupportSuite Client Staff-to-Staff Chat
- Filter no match result
- Show "User is Typing..."
- Sessions, Cookies and **** Oh My!
- Configuring options in a 'From' field in reply
- HTTPS problems
- seding the chat contents by email
- Monitoring https - without image
- Ticket update returns to ticket list
- Can we get these combos fixed already?
- Icons in Staff CP, Knowledgebase Quick Jump are missing!
- Searching closed tickets, getting all of them
- Export ticket list
- Disconnected 3 times in middle of important chat.$#$#@
- Order Tickets displayed
- liveresponse email requirement stops people chatting?
- is there a list of bugs we can see in advance
- Create ticket, but dont send email for a specific email address
- "E-mail Forwarding" tickets cannot be downloaded
- is this a bug alert rule for staff?
- knowledge base and download for staff
- illega copies of kayako
- Sort order of replies in Tickets
- Active Directory Password Changes + LoginShare not working after HELP!
- Help Kayako broke my email piping!
- attachment in database or folder recommend?
- simple Q what is LiveResponseSIPAddon
- simple Q the link to hidden department
- Empty Attachments in 3.20.02 Stable
- No complimentary localhost for license owners?
- Queue for chats
- assigning task to a staff and getting report of his work
- AOL v9 login
- autologin
- cookie determining users choise of lang and template
- 3.20.02 live support issue
- Ticket reply Spell Checker
- how to handle wisely the Mail delivery failed: returning message to sender
- (The table 'swticketposts' is full)
- Secondary Email Address
- Swear Filter?
- Work schedule within staff panel?
- Tracking logins of staff?
- No login info in autoresponder message
- Closed Ticket Visible in CSS.
- Stopped receiving emails over an hour ago
- Banned Address
- Live Support dates screwed when looking at them in staff cp and windows app
- Department option not selected
- File Size Restriction In Download Area
- Ticket Alerts
- Generating reports based on replies from DB
- wondering about priority of fixes for eSupport
- Line feeds in language phrases
- Pre-selected From Address
- how can I use loginshare for phpbb outside of my main domain
- knowledge base search for Korean language does not work I am frustrated
- Kayako's problems with SPAM
- Suggestion: Link in the eSupport admin for kayako support
- Why is the email parser so slow?
- Email Tickets
- Staff department rights
- Using SSL 'This page contains both secure and nonsecure
- Error after login
- Error: "Action not registered
- Errors in "error_Log" file
- choosing a language and templates go together
- Support Desk Login Issues
- How to disable comments
- New ticket error
- where the translated file located in my server
- asign a ticket to a particular user
- SLA Issues After Upgrade
- URGENT - execvp error on pipe
- liveresponse online / offline / away display
- email Knowledgebase Articles
- I add one more locale for another language how to use it
- changing one particular group template effects other group templates
- Staff - Downloads - Manage Categories
- importing knowledgebase from whmcs into kayako
- Warning: Invalid argument supplied for foreach
- simple question the link to template
- whmcs and vbulletin fine kayako language problem
- Opera browser
- which kayako to install?
- Issues with LiveChat software (LiveResponse)
- Ticket created by parser, cant access the ticket when I log in
- Filter issues
- Staff news insert/view
- Insert staff does not add new staff member
- Sending emails
- Inability to change ticket properties
- simple question what are these softwares
- Kayako still using old version!
- How are versions released ? for an example 3.30.00
- Ever since installed kayako my server is slow
- HTML ticket posts from Outlook butchered
- how to traslate just the staff section
- ERROR: Invalid Verification Image Code
- video tutorial needed
- Creating Online Forms in Supportsuite
- kayako is utf but when I type korean
- Public Alerts for department members only
- vbulletin and kayako what is the trick?
- SupportSuite Download Restrictions
- WHMCS Integration
- Ticket Views Do Not Save
- (split) inability for a logged in user to change their email address
- Just the user end words for translation
- Drop down order inconsistent
- Group Templates - An update from our perspective
- Users get automaticly deleted
- BUGFIX: Follow-up reply does not include signature (bug #222)
- Critical Bug: Department/Staff Drop Downs
- Screens not refreshing properly
- Escalations does not work.
- Ticket lists
- Ticket Management
- Import language failed
- AJAX drop downs still not right
- ERRORS after upgrading to 3.11.01 PLEASE HELP
- Staff --> Chat History is broken
- Staff CP Default
- Do templates need to be broken down more?
- Why can't Chat allow client to "End Chat"
- Manage Tickets background colour
- WHMCS loginshare questions here
- Creating a ticket using BBC user email
- Restoring KB Articles After Fresh Install
- Getting esupport to email alert us when tickets are escalated to "manager" level
- SupportSuite, eSupport and LiveResponse 3.20.02 STABLE
- Ticket Status change resets due date to default value
- Escalation not working on hosted trial? Oh NO :O
- integrate with whmcs - cannot receive new order information
- 2 strings that just won't translate
- Reducing Database Size
- Instant Response System - MySQL Error Message
- Tracking Time Worked in a Ticket
- Can clients filter tickets by status?
- SupportSuite, eSupport and LiveResponse 3.20.01 Release Candidate 2
- Kayako Ticket Alerting Constantly
- LiveResponse end of chat message ( Click Here to Leave a Message )
- Auto closure system mails in english
- Ticket Statuses per department
- Getting Invalid SQL: Select * FROM 'swusers' error when viewing users
- HTML Style shows in ticket
- Corrupt attachements
- Negating news
- Polish characters UTF-8
- whmcs loginshare
- Raising new Ticket
- Clickable email in ticket to search for other tickets by same customer
- Wrong button size
- Problem with fetching e-mails from POP3
- “ERROR: Attachment type is not allowed.” - in version 3.11.02
- Preventing Staff Editing Public Views
- Live support client side automatically goes to "Leave a message"
- Creating IReport
- XML/HTML in ticket body
- Outgoing Mail: Postfix states sometimes "User unknown in virtual alias table"
- Downloads Category Display
- Customized ticket submission form with captcha
- Kayako associates tickets with old thread
- whats coming?
- Blank page when submitting a ticket
- Kayako Dont work on IE8
- Escalation not working on hosted trial
- prevent users re-open tickets
- What happens when SMTP connection for outgoing mail fails?
- Application error
- Restrict View Of Ticket Work Summary reports etc...
- How to not Fetch all Inbox
- Is it possible to review content before publishing?
- Default status for new calls
- Chat request message disapears if it was send before stuff enters chat
- Adding billed time to outgoing email
- POP3 / Exchange 2007 MAJOR PROBLEM!!!
- (split) SupportSuite, eSupport and LiveResponse 3.20.00 Release Candidate
- Status changes automatically -- unwanted
- Permission denied files directory
- Invalid Display Object
- Excessive Bandwidth Usage > 19GB+ just today!
- Why such difference between v3.11.02 and the previous one?
- Send E-mail on reply not working
- Ticket status change alerts - client side
- Archive User Ticket
- The "parser.lockfile" is blocking POP3/IMAP fetching
- Preventing users from assigning tickets
- 2 WHMCS installations using 1 Kayako helpdesk?
- News displayed to multiple templates