- Queue w/o emails
- knowledgebase comment count
- Customer Survey Function?
- Wrong Ticket Count
- Due Dates blank?
- Client CSS requires revert in 3.10 STABLE
- Visitor Tracking on SSL Pages
- Import language problem
- Build 3.10
- 3.1 stable release: Chat does not work with Mac
- Live chat department dropdown: wanting to change to radio
- Bug in v 3.04.10
- No suitable nodes?
- eSupport issues - labels, inaccurate ticket count
- ModernBill 5.1.4 Client Login - Fatal Error
- What's the plan to address reported security issues?
- How to combine users with multiple registrations?
- clients change ticket details?
- Status multiple group selection?
- ViewShare related to UltraVNC?
- Knowledgebase PDF export doesn't set mime-type
- When replying it goes back to login page
- Add option to remove css?
- Unknown Error in Parsing
- PHP errors in the logs [MERGED]
- Incoming attachments do not always work
- Javascript popup error with long messages
- Email sent to staff when new ticket created
- Error Message
- Emails not accepted if To header isn't same as mail queue?
- Orphaned Custom Groups
- Customer Service 101
- Reply Emails Going to Wrong Client Email
- Admin panel all over the place
- New Client Reply: Problem in Mails
- User registration
- is it managed from CP ?
- Public Email Pipes to Guest User Group
- PHP Warning: Cannot modify header information
- Some news about a new stable ?
- Users dont need registration
- Average response time for a department
- how can i test the new cvs?
- Upload Contacts to SupportSuite
- JavaScript Bug
- Mail Parser setting
- Totally confused
- Showing Signature when Replying to Ticket
- Ticket Status after Merge
- Spam Parser Rules
- Comment Count on Menu
- PHP error in Search
- Security Audit of Document Root
- Using Live Response with the SupportSuite but no support center
- Autoclose for 3.10.00
- Need to modify Ticket Module Templates
- Template is not updating
- guest submit
- KB Import, image links wrong
- KB comments
- Ticket ID in subject - Cannot be disabled
- Possible Major Security Issue Here !!!!
- Client cant see ticket created by staff
- Client not able to see tickets
- Client Ticket View
- After purchase.
- Email Subject Problems
- issue after perfect Installation(3.04.10)
- Restrict changing of public ticket views
- Looking for code to make login box appear of the left.??
- Binding ticket status to teams
- Custom Field Doesn't Work!!
- View ticket by status in client side
- New Ticket, Highlight Entire Row?
- Routing and firewall problem
- is it legal copy ?
- Forward / Post Reply "From email"
- BUG: Teamwork->Tasks->Insert Task
- Add "Group Title" to Ticket Summary Screen
- Client alerts not working
- Downloads not working
- Request to add creator email to staff reply emails
- Can't delete users
- Filter department list when create new ticket in staff cp
- Knowledgebase suggestions
- Custom Fields not showing up in STAFF area
- Always receiving two emails for same ticket.
- User Groups Question
- dd/mm/yy format
- Outgoing Email Parser Problem - takes 1 hour or more to fetch email
- Stopping clients
- ERROR: Domain does not match license key file domain
- SQL to add a news subscriber?
- Create ticket when not in To field
- Modifying locale text?
- urgent help for my loginshare
- Email parser checking interval
- Need License Key Urgently
- phpBB LoginShare
- How Stable is Latest CVS?
- Feature Request: Polling System
- Reply To All overloads my helpdesk
- Changing the templates and other questions
- Ahhh spam
- Feb. 9 built: Live chat not working in Mac
- Internal messages in Tickets
- Critical Ticket Statuses Bug
- Insert an email into helpdesk
- Additional domain
- status change notification
- Cross posting reply
- Users messages being bounced back: Mail delivery failed ??
- Dashboard » Templates » email_autoresponder problems
- Due Dates?
- Create Premium Knowledgebase?
- Last activity turning orange
- How can I track bugs?
- Close Ticket on Reply?
- Help with Kayako Workflow
- Help, getting cc'd on my responses
- Date Issue
- Kayako Server
- Email ticket improvement
- LoginShare question
- Adding Comment to News Article Makes Page Jump
- White Space
- Rating system in new release?
- PHP 5.2 installation on Win2k3 server
- Simplify registration process? Disable registration widget
- Delete a Ticket while viewing it?
- Email address not posted in emailed ticket
- Downloads, Item Count Does Not Reflect Child Categories
- Manual for Staff Users
- Labels dont work... not even a little bit... they are pants...
- Admin/Billing Help
- Mail parser don't work
- Highlights in Staff CP/Tickets
- Groups to users
- A report of total Billing Time?
- Incoming HTML mail formatting problem
- Forwarding Tickets to 3rd Party
- possible to change the image of the pro-active chat image?
- Where are the instructions for MB5/Kayako Integration?
- Kayako InstAlert - Similar Mac Widget
- Kayako DB import into blank DB error
- How to send an alert mail for overdue tickets
- SupportSuite crashing on chat request
- Critical bug, cacheing
- eSupport - no signature in autoreply
- seperate live response icons per department
- Serious email issues, emails not going to our ticket system
- Difference in what the customer sees and what the admin sees.
- Live Chat Offline Icon add URL
- Issues with your email server
- due date /email replies
- "Post Reply" feature not working properly
- The round image (red/orange) means?
- Session problem with creating a ticket from MB5
- Download permissions
- Will American Date Format be a Reality?
- Installation on Linux - Best practices
- Problem with HTML decoding on Quick Inserts
- New Client/Staff Replies
- Opening Kayako to the Internet
- please help - what type of data storages are using in kayasko suite DB
- No autoresponder on Post Parse rule
- Repair/Optimize tables Will the data gets lost ?
- How many days does a ticket will be visible in the helpdesk (staff)
- Returning to factory settings
- IRS doesnt work in Chinese language(v3.10.00)
- importing of users in Active directory
- 3.10.00 30 Jan CVS Bug
- Have a Work-Around for Reply Problem.. I think.
- editing email_autoresponder template
- recovering a backup?
- Inconsistent Date Formats
- Support 10,000 customers
- Logging me on on staff cp
- Tickets not showing up in staff cp?
- Offline - email template
- templates Question:
- Recommended Server Requirements
- Cyrillic Language
- bug in the autoclose email?
- email autoresponse
- a default language issue(3.10.00)
- rss news feed
- email updates
- Email ticket updates
- mod_security issue with helpdesk
- Ticket Labels
- report question
- Direct Link to Specific Department (for new ticket)
- Change Register Sucess email
- Installation problem
- confirmations
- news desk out of sync
- Change the subject Content. IS IT NOT POSSIBLE???
- Ajax or PHP problem
- Mail parser problem
- large file attachments, hang in mailbox, not parsed
- eSupport configuration
- Email Parser problem
- Question about due times
- Email Parser Not Worker
- eSupport as Library / Catalog management tool
- Question about Customized Subject
- How to turn off comments in knowledgebase?
- Displayin Live Support link on website
- Best method (supporting internal and external users)
- reporting?
- LoginShare Problem
- Closing a ticket by sending a mail to email queue-- Is it possible by mail rules ?
- Move attachment form db to files
- Copies self in all communications
- Problem with Language translation for Calendar Javascript
- IE 7 & Mac: Issues Latest built
- Autoreponder not being received
- Javascript error on calendar object
- wget
- Anti Spam Reply time delay
- Mass Deleting Knowledgebase Comments
- Please help - e-mail issues -
- HELP !!!! Removing $ticket[priority] from staffreply
- Choose a particular staff before submitting
- Logging in to hosted version - No Good
- Possible to redirect to SSL Installation?
- NEed help removing date icon is support
- - Added feature to send email after ticket autoclose.?
- preset values in custom fields
- OS-dependent bug
- <br />'s now appearing
- Email parsing rule help needed.
- Not enough permissions?
- Student Looking for tutorials
- how to add a department in filter tickets view
- Email Options missing when Forwading Ticket (unable to CC on forward)
- Forward in Staff CP leads to blank page
- Automatic Department Assignment
- What is the best way to handle different support levels?
- Cant upload big files to the downloads area?
- Urgent problem
- Mail Parser Not Working
- SLA Question
- Creating new ticket as staff vs user
- How to get RSS Ticket view to display custom fields?
- Salvage mail that didn't match any queues
- Passing session data
- More info when replying
- Smarty Problem?