- Automatic Department Assignment
- What is the best way to handle different support levels?
- Cant upload big files to the downloads area?
- Urgent problem
- Mail Parser Not Working
- SLA Question
- Creating new ticket as staff vs user
- How to get RSS Ticket view to display custom fields?
- Salvage mail that didn't match any queues
- Passing session data
- More info when replying
- Smarty Problem?
- Live Support Custom Image
- Default Template Bug in latest Support Suite ?
- Language Bug?
- Choicemail & Kayako
- Need assistance moving V2 data to V3 (WILL PAY)
- Deleting comments in batch
- Email subject line and custom fields in email
- Blank pages on Installation - PHP5
- Mohit OK?
- No Emails and other issues
- Another bug: Fatal error: Cannot pass parameter 4 by reference
- Live Support Client Window Not Showing # of people in the Queue
- Kayako es lo que buscamos? Quien nos puede ayudar?
- Problem with download section
- Active Directory - Doesn't use primary email
- Tickets Close on Reply for 1 Staff member
- Server6.kayako.net is down?????
- Staff replies do not work.
- Signal meanings
- Translation of bottoms and menus
- number of tickets doesn't match
- SupprtSuite Isse
- Weird Characteres in Portuguese
- Blank login page when modifying config.php to pt-br admin language
- Major problems I need resolved
- Kayako official support still has not given me a response
- ZEND Optimizer 3.2 not supported?
- Loginshare Problem
- Email parser problem
- How do I set all users to Validated?
- New User, Filter not working? bug? banging my head!
- ERROR: Your PHP is not compiled with IMAP Support -- although it is!
- Knowledgebase problem with Greek characters
- IRS-like Functionality for Downloads section
- how to setup an autoresponse email with ticket generator?
- Another question regarding emails
- Customer submit parse error on ver .51 - fixed here
- Pre and Post parser rules not working
- Divide Teamwork possible?
- e-mail notification - new ticket:
- Problem sending AOL emails through supportsuite
- Help With Custom Fields
- Removal of links in autoresponder
- Invalid Username or Password with AD
- help ! ! ! ticket view in user groups
- License Error: Key file does not exist
- Mahesh or Varun --When can I get this ?
- email_autoresponder for templates / groups help
- Download email addresses
- a bug?:Encoring for outgoing mail
- ISO Code for Japanese Admin Language
- autoresponder login issues
- Don't Grab CVS 3.04.51....
- working in Firefox
- totally hacked off with kayako's email system
- Stable Build
- CC and Bcc recipients .Are they maintained in a log
- languages gone!
- Where can I Get Hosting and Customization?
- Searching for setting - Display Staff Signatures in Web Area
- Problems with support
- Latest CVS stopped working chat
- SupportSuite is SO Slow!
- TIcket Filters if null then bypasses the filter
- modernbill integration profile changes issue
- What is the graph on the download report for?
- Teamwork
- esupport is really COOL! but...
- Alerts not working?
- SLA not setting due correctly
- Managing Tickets in LiveResponse *VS* Browser - What do you do?
- Download files Not moving after installation
- Deleting a message in LiveResponse
- kayako just stopped sending emails...
- How to set mysql collation
- email_autoresponder not working ?
- Knowledgebase: User Comments
- Knowledgebase Questions
- loginshare question
- Bulk Merge possible even without permission?
- Turn Off User Registration Email
- Display HTML
- Multiple Loginshare
- Rename label (in DB) does not work
- Quick question...
- IE 7- beta 3.0.1.1 BETA- No Cigar
- Recover Deleted Ticket from Database Backup
- post installation problems
- Status of US Date Formatting?
- Removing ticket ID from email titles
- Is there any way to generate a report on Custom Fields?
- Knowledgebase view count questions
- Next STABLE for SS?
- Problems Ahoy
- Translating to Portuguese
- Email header? Are they possible?
- general_companyname : how to change that value ?
- Import Tickets from another Group
- Show different name of staff
- Show web link ticket in ALL the e-mail send from esupport
- Make Open,On hold,,Closed as primary statuses
- SQL Error When Searching Tickets
- autoclose under which schedule task
- Send Complete History in Staff Replies
- Helpdesk on server requiring authentication
- Custom reports status?
- How to change the background?
- Filters Bug
- Search function not working
- Staff receiving an email
- Ticket categories
- Mail Parser Reply title
- Disallow ticket closing
- Live Support Online shows Offline
- Chat feature Forbidden errors.. HELP!
- Centralized Control center for Support suite?
- Miva Merchant using Kayako
- What APP does Kayako use for their "Members Area"?
- Please help! What are the little symbols?
- Departments/Templates For Live Help
- IMPORTANT! Same IP or network behind NAT - bye-bye, baby!
- Disable Login
- Ioncube error..
- Modernbill/Kayako/LoginShare/Intergration ALL BROKEN
- group use
- Great Work Kayako
- SpamAssassin filtering
- Outgoing HTML Emails Need Staff To Code HTML in Tickets?
- Escalations not working
- email response flow not working
- Why is Kayako using v. 3.00.98 on their own support centre ?
- Embedding Code?
- Knowledgebase Suggestions - Character
- Adding custom replyes in SLA
- New Interface
- I want to force users to try the KB first
- How to use Billing correctly
- Call center
- Edit email subject line
- HOw to change MySQL database info
- bug with mail filters
- Template for email responses
- downloaded latest version and now nothing works
- Thanks for the Help
- ModernBill/Kayako integration even for a beta = Mess
- Leave options for Administrator...no Staff
- Add Knowledgebase Search to other webpage(s)
- Calendar repeat tasks
- is this possible - to have two levels of tech support
- How to get knowledge base all by itself ? ** Please Help **
- Setting Reply-To on all outgoing emails
- Forwarding a ticket
- No custom form on Phone Tickets?
- What is Group "Type" for?
- How do I auto-assign to a particular staff member?
- DUE TIME not getting if we create a send email ticket in staff even in trial!!!!!!!!
- 2 client replies cause tickets to get set to non-existent status
- User Ticket Replies coming in as blank body
- Is it possible to have different auto responders?
- Is there a method to stop email tickets/replies?
- when working on a ticket all tabs except for general and reply just say loading...
- DUE TIME is getting enabled for phone ticket but not for email ticket--
- Exact differences between client created tickets and staff created tickets
- SQL Warning in functions.php
- Bugs in user-comments (KB)
- stop resending user password in autoreplies?
- Insert Field Error 3.04.21
- Moving support suite from MySQL 4 to MySQL 5
- Add Phone No and Dptmt to ticket alert
- Exporting Reports to MS Excel
- Mail parser error "authorization failed"
- Admin alert emails
- Submit a Ticket - Priority dropdown not working
- Related Articles in KB
- Kayako office list
- Site Hacked?!
- Predefined replies access control
- Passing Kayako Auth to other forms?
- Can I export my knowledgebase to a .doc, or .pdf?
- Japanese Language Support
- Moving data from 3.00.32 to 3.04.10
- Session Logout problem with Templates
- Mass Delete or Ban does not work!
- How can I send ticket content in alerts
- Issue: Release will not become visible
- mail parser stopped working-timeout errors-help needed
- Add staff name to ticket when replying
- Customization
- From Name field
- Knowledgebase Last Updated Date?
- eSupport help required
- create new ticket if subject doesn't match
- better handling for CC / BCC fields
- Esupport/Modernbill Integration
- How to pre-fill some fields in the Submit Ticket form?
- Pipe Into Category
- How to register a module in admin interface?
- LoginShare issues?
- Version 3.1 Progress
- Creating Custom Events
- Support email is CC'd back to itself
- E-mail Parser Issues
- Bug: Link Status With Department
- Aspell not on hosted SupportSuit accounts.
- Problem with Email links in tickets
- New user questions
- Fix SLAs, escalations!!!!!!!!!!!!!!!
- Integration with MB V4 question
- Can the chat wait message be changed?
- New Reply Autoresponder
- How do you handle multiple users from the same "client"?
- "Escalation Path" is a misleading name
- Menus dont open in IE7
- SLA Notifcation
- Enabled SPAM Assasin but this time SPAM detected notification emails create tickets
- Displaying HTML In Email Messages
- Ticket notes not printed /exported to PDF
- Email From, forgot how to do
- CE loginshare - Full Name Error?
- Templates_restore Bugs
- User group manager and queue visibility
- disable automatic added cc, bcc users
- Writing a Kayako Widget?
- Integrating various logins
- Non-working search function
- news expiry date bug
- Loginshare for ModernBill5
- Auto re-open threads quickly and easily?
- LoginShare: Please tell me there is a way around this
- Rave: Staff Knowledge base search and user side
- Missing Tickets
- Invalid SMTP parameter stopping esupport sending mail via SMTP servers
- How to use own css file?
- Japanese Language UI
- 'loginshare' for ASP.NET Forms authentication
- footer problem
- Modernbill Integration. Get Support Nasty
- Group template