- Support operator not recieving chat invitation
- membership software and supportsuite
- Default return e-mail address
- Which add-on applications do you use?
- recipient reply
- API Request
- Bugs fixed quickly ...but CVS means what??
- Forward ticket
- Help: Email loop won't stop!
- Certain clients can't log in
- Staff member can still add ticket in other Departments than assigned
- Can I link company info to an e-mail address?
- What session variables are registered during login ?
- swtgroupassigns Table
- How much disk space/bandwidth?
- Reports: Ticket List
- Online chat issue
- Opening Attachments
- Only autoresponders from the default template is working
- Latest News layout issue
- Automatically add new users to news list
- Auto respond when ticket is assigned
- Modify Chatter ID
- Lost tickets (auto-populate of staff, status and department menus based on selection)
- Can Delete Ticket Views
- Assign all tickets to one user
- Problems with news mail
- Auto close does not seem to be working anymore?
- Delet language from drop down menu
- how to add users, not staff
- POP3 parser problem
- Do not allow modification of CLOSED ticket
- Name and email fields in Live Support request
- No more reply on CLOSED tickets?
- JavaScript calendar problems
- SSL for Client Interface?
- Knowledgebase Not Showing All Articles
- Search in Live Support history
- Live chat reports: Now in testing
- Code Wrapper
- Closed and moved tickets
- Name and email fields in Live Support request
- New Feature! Click-To-Call
- Clients who buy hours in bulk
- Live response time limit?
- Registration required for Knowledge base access
- Live response problem
- How to prevent Spams getting into support suite?
- Feedback needed for LiveResponse 4 UI
- Strange autoclose issue
- KB Ajax when creating new ticket
- referring to custom fields
- The mystery of the activation emails
- Proper way for upgrading.
- Merge 2 supportsuite databases. Is it possible?
- Attachments issues
- default status for staff reply wont set to 'unchanged' or 'unspecified'
- teamwork issue
- Hosted account is no longer creating tickets. Anyone else having problems?
- LiveResponse stopped working after PHP/MySQL upgrade
- Department triggers list of valid users
- Escalation task (not running)
- Says 2 tickets exist, but can't find them
- Import tickets from another system
- User look-up field in ticket not populating
- Live Support
- Password field is prefilled
- Downgrade from 3.11.01 to 3.10.02
- adding user email doesnt work, botched query
- Resending failed mail?
- Empty filename
- Dropdown Menus Fail after Mac OSX Leopard Upgarde
- Auto-Responders
- LiveResponse Issue
- SMS issues
- PDA web interface on WM5 SmartPhone
- Proactive chat code = one serious mess!
- client
- IS this right? I have "ticketfollowup" task running 2x...
- Volusion login share module?
- How do I delete an attachment from a ticket?
- Status options - Staff Side ticket creation
- eSupport, Firefox, Leopard (OS X 10.5)
- Can't parser Email From Exchange 2007 Mailserver
- Robot & Sitemap Optimization
- Can't insert file with attachment
- Attached files truncated on download
- The SLA system explained with example implementation
- uptime guarantee?
- adding Users without sending welcome email
- Third party RSS in KB
- Billing Entry, blank billing amount, use 0 DON'T JUST DISAPPEAR.
- Why would this be happening
- Ticket counter next to status not working
- Italian and other languages NOT WORKS
- Fatal error: Unable to read 57455 bytes in /home/askzhao/public_html/includes/functio
- problem with ticket view...(auth privilege)
- Fs:sidekick 3 Lrg $160usd,sidekick Dwade $150,nokia N95 $300,apple Iphone $200
- Support Hours?
- Validated Users are removed or unvalidated?
- Controlling who can change a ticket status/priority
- Ticket not created with error "No recipients found"
- upgrade to latest build
- Strane character on 1 position
- how to generate a new auto-increment primary key in Data Transformation Service
- User incoming emails get bounced back
- Buy: Apple Iphone 8gb/nokia N95/samsung U700/ps3(60gb)
- Ho to set the default language
- Hosted Server 7 Is Down
- Virtual Machine Image
- Nokia N95 For Sale At Cheap Price Of $300usd
- For Sale Nokia N95 At Cheap Price Of 300usd
- answers from pda
- Not Recieving tickets on mobiles?
- Alerts
- Mail Parser
- WHMCS Integration
- Arabic letters scrambled
- New icon for attachments
- Most users banned - ban list empty
- Multiple emails sent out to users
- Geting a warring may be some one can help :(
- Anyone can't delete knowledgebase category?
- Live Support not working..
- Ticket Automatic Close Settings
- Support Center: How to Hide Tickets with Status "Closed"
- maximum number of labels
- Cannot read client tickets in kayako
- Cannot read client tickets
- Trigger Action on new Ticket
- Can not add staff member (supportsuite.3.11.01)
- Client visibility
- Users can't stay logged in
- Question about mail parser
- Upgrade from 3.04.10?
- Moving from a hosted solution to my own server: problems out the wazoo
- I Think The Server Is Down Again
- Knowledgebase - insert into ticket issues
- Tickets not going into over due status
- License Error: Invalid Key Result
- Ticket Due Date
- Shared session?
- How SMTP works in Kayako because....
- Live Response Message
- Plesk Piping: bounce back issue
- Need AJAX issue fixed - when is next STABLE?
- Regarding the API (XML) for integration of kayako with other tools
- Autoresponder only works once?
- LoginShare LDAP Issues (Tivoli)
- Incoming HTML messages
- Options all missing...
- contents all in one line when set outgoing mail in HTML
- Tickets not closing unless we login to Kayako
- Hosted Server Down
- Large file attachments causing parser to hang
- Auto Add CC users Ticket Parser Bug
- Stops page load in IE
- big huge bug
- Problem with LDAP distinguished name login
- Hosted Server Issues this morning
- Eliminating the "my account" widget
- Support Center -> Company Name
- email_staffnewticket, Language Pharse Problem
- No Tickets, Parser Log Problem
- How to restrict staff owner list to respective departments
- MAC users cannot view ticket online if sent from mail client
- Constant complaints about login problems
- Auto-email on status change
- RSS Feed Icon Not Shown
- Cannot view icons in SupportSuite
- No icons/images in SupportSuite
- Cannot add CC from a new ticket +
- E-mail parser
- Problem with LDAP AD LoginShare
- 500 error
- hosted eSupport SLOW and UNREACHABLE
- Support for Hosted SupportSuite
- IRS error on upgrade to 3.11.01
- Applying Templates to multiple User Group
- Ticket ID in Subject Not Working
- Why does the New Ticket menu show departments I don't belong to?
- BackGround image change
- XOOPS LoginShare module
- Full Name email reply
- Parsing HTML emails shows STYLE tag code in post
- problem with REPLY emails
- Auto Group Users
- Change to config file has crashed the site!
- Staff Login Issue
- anyone else seeing : PHP Fatal error in functions_cron.php on line 80?
- Ticket Responses
- Stop comments?
- Registration E-Mail Not Sent After Manual Validation!
- Ticking locking problems
- installing Aspell
- Not able to login
- Meaning of SLA Timeline in report section?
- Knowledgebase - HTML Escaping
- cron job aborts when bad email found on POP server!
- Need Assistance w/Configuring Register Widget
- Spell Checker error
- Teamwork Contacts
- Custom registration fields do not display
- Error when logging into LiveResponse
- cron -- pop3 polling -- help
- where is the WYSIWYG editor
- iconcube is there but not loading
- Manager can't see tickets by mail
- BUG: Safari Windows Predefined Reply
- Confusing Auto-Close Message?
- Kayako Lost My Data!
- Learning from Public SupportSuite Installations
- IMAP not working w/ Exchange 07
- LiveResponse disconnects continuously.
- Exchange Work Around
- image uploads
- Greek characters in mysql do not show *RESOLVED*
- customer support: be much more careful with changing Admin Settings
- Wrong ticket history gets included in a new client reply
- (urgent) check and then blank
- Login problem from PDA
- Email Issues
- Restoring templates not working
- Why do you allow modifying languages/phrases?
- Strange Error
- Live Chat Departments
- IRS limited to department
- Mail isn't working
- Live Chat user messages not received by operator
- Still having issues!
- ArrayTickethistory
- HTML Parsing Woes...
- How do I find out my eSupport version (v2x)
- SupportSuite Issue
- Hosted Site Down
- Posty Reply changes ticket status to open.
- E-mail to external users
- POP3 not working again
- Maybe it's just me....
- Why isn't the version incremented after STABLE?
- 3.11 and No Client Replies
- Due Time is resetting
- Trace routes sent it get cut off
- Mail parser post-parse regex to find word in subject?
- anyone having problems after todays windows updates?
- RSS Displaying Expired Articles
- Template Groups and Permissions
- status change when replying (staff side)
- only first auto-responder?
- prevent modification of field contents (client side)