- "Automatically Add CC Users As Recipients" doesn't work?
- Knowledgebase rights
- Navigation
- Live Support
- Zeroing ticket ID
- Set Kayako to send the username and password
- Adding Other Icons on Index template!
- Modifying phrases
- Change content of registration email
- Staff / user tracking
- Links to other KnowledgeBase articles
- Knowledge Base articles in Tickets
- tickets with no department / ghost tickets
- RSS news to show content
- which template?
- Linking to a forum
- SupportSuite In HTTPS
- WHMCS SupportSUITE Integration
- Making links in ticket alert emails clickable
- custom template
- How to set autoresponse for each submission?
- How do I auto response
- forward tickets created over web
- SSL for admin/staff/client ticket sections only?
- Multiple email addresses from staff
- Ticket Staff Reply Include History
- How to use IMAP SSL, and SMTP TLS
- How do I merge two tickets in support suite?
- Search URL
- Strong Password Enforcement
- Kayako with vBulletin forum in 1 package
- Country list on registration page or any other populated list
- Hide email address from client?
- Captcha
- How to delete all links to helpdesk in emails
- Chat to ticket
- Filter "Last Replier" or "Replies"
- attached files in database or folder?
- Email trouble
- Information about staff
- Assign a KB article to more than category
- Forward and delete
- question about multiple departments and staff ticket views
- Default Views for Users
- Post Reply Email Addresses Not Visable
- how do i login the live support section?
- Can I alias my hosted site
- Modifying AutoResponder Template Introduces Extra Linebreaks
- Web form tickets go in which queue
- Send Email Alerts on Changes
- How to put Ticket ID after the subject
- Support response mail - change status?
- How include a Subscribe From on main web page
- reset admin password??
- breakline
- Changing domains...
- Custom mail rules and mail sent as CC
- Simple question - email alerts
- Flash Tutorials from Craig Brass
- Autoresponder 'reply from' - How to change?
- multiple installations of esupport on multiple sub directories
- Find time/date of last user login
- SupportSuite Notes
- Registration and Log on
- Adding user gets email in a language that is not the default
- Forward a new ticket to an email address
- Merging Departments
- Relaunching thread about Hotmail issues ??
- How do I switch staffonline.gif to https?
- How to change a link paths
- More fields in notification emails
- Allowing access to chat history
- How do I delete comments in eSupport?
- Restrict staff from viewing certain departments
- User Groups / Users with access to all groups
- View by user
- Create multiple user or import XML?
- Administratively Change Staff Work Schedules
- Permissions in chat history?
- Disabling LiveSupport during installation
- Not merging tickets on just 1 user?
- View All Tickets, Doesn't Show All Tickets!
- Ticket Replies Not Being Sent to Staff?
- Fast Setup question... (too confused)
- Different Breaklines ....
- Different type of ticket between guest and registered
- Mail processing rules with two criteria
- Disable Ticket Posting for Anyone
- Ticket submission and processing rules with 4 conditions
- Cronjob on console Debian?
- Problems with Live Response, More than one department.
- Only members can use the live support
- Multi language helpdesk
- How to change the link on Support Center?
- Integrating COPPER and Supportsuite?
- Adding text to the pop-up chat window
- Auto-Reponder Changes
- New tickets via web interface - replies via email... how?
- How do I... track hours worked
- Reparse/recover failed email from Parser Log
- Comment article
- Restore Phrases?
- How do I questions about KB article customization and template customization
- Filter to Show Ticket Count
- How do we turn off MODERATE COMMENTS due to spammers??
- Post Reply Custom Field
- clients - respond via email
- Accept an incoming chat, not auto-accept.
- How do I turn off emails that change ticket status?
- Multiple reply from addresses? Using To: address for From:
- Multriple identities for posting replies
- Due Field
- User with multiple emails
- Downloads
- Disable email responses?
- Search by phrase?
- Departments only available to certain levels of user?
- Reset New Ticket Statistics
- Receive emails from customers
- Change Number of Departments Displayed
- Translate Custom Fields
- How to remove this..
- How do I edit the live chat Round Robin number of seconds, order, etc?
- from email address when using "new ticket"->send email
- Having multiple company's with different departments
- Help with Mail Parser Rule : Forwarding Attachments
- How do I edit my notes?
- Call center
- Notifications?
- How do I setup auto responders?
- Set due time based on priority selected.
- Tickets custom fields report
- Blank page
- How?: Piping with seperate mail server
- have different ticket categories and custom fields for different user groups.
- notify particular staff on ticket creation/modification etc
- One support e-mail address, multiple template groups?
- How to remove all Kayako references from Staff and Admin Login Footer
- Problems Optimising - Database
- Knowledgebase display order
- Can you have a field group "private" so users dont see them?
- How do I get user specific fields to show up in ticket view?
- Setup live support for different groups..
- Mail Parser Rules and Custom Fields
- Import/Export Tickets from v3 to v3
- how do I link to our existing CRM
- Departments using different From addresses?
- using liveresponse with SSL support suite URL?
- Setting up default users for Departments and...
- Modify News Date
- Send to multiple addresses?
- Creating Tickets off of direct emails?
- Email support
- RSS feed and XHTML validation
- Disable voting twice?
- View the "To:" recipient in Post Reply view
- Live response and SSL
- Send User Password in all Emails
- Predefined Replies Not Showing Up In Firefox 2.
- Languages, emails, etc...
- How do you monitor multiple sites with Live Response Simultaneosly
- View tickets through RSS stream
- IP used by Kayako Sessions
- Email replay of Ticket.
- Default Template View
- Viewing tickets assigned to other staff
- CC multiple users?
- Add Note vs Post Reply functionality
- Mail Parser rules
- Add replies on behalf of the customer
- Characters missing in web page of support request
- Change email notification message?
- Forcing my eSupport guest to use HTTPS
- display knowledgebase on our website
- Mutlilingual Knowledge Base
- Strange header in reply
- One login page for several template groups
- Priorities
- Forward entire e-mail trail
- Change Links of Items on Main SupportCenter Page
- How to perform backup via cron
- Template Registered Users
- How to create several users in Kayako?
- Special links in staff notification
- Emails to Admin (Support Suite)
- ticket assigned based on user
- can a ticket be closed with an email response?
- Prevent "idle users"
- Lock tickets?
- How to remove the powered by kayako ?
- Add staff name & email to staff replies?
- Issue Emailing Other Ticket Systems
- cPanel CRON job command to retrieve POP3 emails
- Total time billed (billing database format)
- Morning ticket recap?
- FROM field in emails
- Editing email_autoresponder
- Moving from directory to subdomain?
- Home page changes
- Deleting predefined categories
- Does BCC work??
- LiveSupport Chat Icon
- Change Target Window for Download Links
- Remove date from home page
- Predefined replies in Ticket Management
- email address piped mail was sent to?
- How to change submitticket template?
- Changing e-mail cron
- Where to edit autoresponder
- question about parser
- Adding an HTML header and JS footer
- No department selection at all.
- how do I let customers rate the tickets?
- X-Cart Intigration
- Turning off PDF creation?
- Getting Notified of replys to unassigned tickets
- how do I put the customer's name in the emailed ticket notification to staff?
- How do I set up the Mail Parser?
- Section Heading in Submit ticket
- Need help with users / Template Groups.
- Can I view the HTML version of the original message
- Creating a folder tree
- Template group issue
- Remove Department Selection
- Edit to New Ticket AutoResponder
- Mail parsing with Exchange
- Using SMTP over SSL
- How do I access predefined answers
- Average response time
- Different Departments for registered and Guest
- Public vs. Registered
- "auto proactive chat"
- include a link to the online ticket status in all the piped email replies?
- Change Product URL when I can't see it?
- include a link to the online ticket status in all the piped email replies?
- changing teamwork time from 24 hour time?
- Different autoresponse based on SLA
- Reverse order of posts in ticket display on client
- Is there a way to email staff member based on department ticket was submitted.
- how do I get an alert when a ticket is assigned to a new department
- how do i ... remove labels groups from the left menu ?
- Modifying the template of the Staff postreply email
- Changing the field "From" (email) on Staff PostReply
- email alert of any assigned ticket to one specific staff
- view tickets reports by group?
- Proactive chat popup
- LoginShare - vBulletin?
- How can I get notified of an expired contract?
- Active Directory LoginShare
- Add a new button to the support centre front page