- Proactive chat popup
- LoginShare - vBulletin?
- How can I get notified of an expired contract?
- Active Directory LoginShare
- Add a new button to the support centre front page
- New fields in 'edit users' page
- How to create a workflow
- database structure for custom fields
- email to staff
- How do I have it automatically create a ticket when people order?
- 2nd domain
- disable deletion of Tickets
- schedule task
- Inserting New Staff Creation Fails
- How to automatically quote all replies in tickets?
- Today: Overdue Tickets
- Prevent the adding of email addresses [Manage Users]
- Who am I replying to? (a little confused)
- Update language
- Support questions through live support being saved
- Require users to register? Revert back?
- Possible to set owner on department reassignment?
- Tickets being created with the wrong characterset?
- Do Not Allow Users to Change Passwords
- Increase number of options in custom fields?
- automatically ticket created
- How to get rid of spam?
- License Key Expired
- Custom Fields hidden/visible
- How to send emails from Kayako with sending as 'nobody' DISABLED?
- Cookies in IE7
- Autoreply vacation
- Add department signature to staff replies
- Email Autoresponder Not Working
- Swedish characters in registration..
- Managing tickets
- Formatting predefined replies
- adding users group name to a ticket subject
- How to mod. StyleSheet background & text colors ?
- Unable to Upload attachment using Support Center
- 2 Live Chat Icons
- breaklines working sporadically
- hours instead of minutes
- I need some advice (loginshare)
- Preventing Some Staff Users Replying
- SMS Alerts. How do they work?
- osCommerce LoginShare?
- Ticket Settings: Send Complete History in Staff Replies?
- Is "Do Not Process Ticket Alert Rules" working for anyone?
- Create a new ticket on Reply
- Set the default font and size?
- moving tickets from esupport to supportsuite
- How do I view a download that is marked "private"
- XML to view on another site
- Allow persons to "read only" private downloads, tickets
- Get Live Support Image and Status.
- Link to submit a ticket for a hidden department?
- recognizing Tickets
- Jump straight to live chat.
- How to separate Login page?
- Use different "From" field in autoresponder for each department / template group?
- Ideas on how to capture info from emails?
- Use news mail function with cpanel addresses ?
- 2 Templates for 1 Kayako
- omitting 'Closed' tickets from ticket listings (client side)
- creating custom fields for email addresses
- How do I make Guest Validation Pending
- do you integrate kayako product and other software?
- Mail Pre Parse Rules
- email-only eSupport with replies & "notes"
- Email Alert when ticket is assigned -HELP-
- Where to Insert Custom Field Type
- Outgoing ticket responses suddenly stopped working!
- How to Search in Ticket Text/Body?
- Round Robin Emails
- Number of tickets per month?
- Multilingual Content
- Emails containing entire thread
- Is there a way to import phpbb users into esupport
- Clearing Cache on the Hosted Platform
- Disable notification of new tickets to selected Staff?
- how can i integrate modernbill and supportsuit?
- log in area is missing
- E-mail Queue - Registration Required
- Setup with Pop through gmail
- A filter to show all tickets that are due in the next 7 days.
- get raw code for headers
- get reply emails to send to user
- get confirmation emails to work?
- Get back user log in prompt?
- Email handling!
- change default mail timing
- How do I?? Get support quicker?
- Delete unassigned tickets
- sorting ticket display ID's on the public side ...
- Breakline feature: how to add it ?
- How to add to every e-mail the link of ticket ?
- Spam and parser logs
- Basic use of esupport: any help please ?
- categorize tickets?
- Add custom fields to LiveResponse application page?
- disable in client are ticket status change
- Clients Skipping Ticket Submission Page
- Alerts vs Departments vs Staff
- View All show all open and on hold status
- How to see users online under staff CP?
- Changing default department when submitting ticket
- LiveResponse
- Forced Chat?
- Knowledgebase question
- Adjusting the scrollbar when inserting a customfield
- Select Custom Field
- ticket created by outside source by department?
- signatures
- Ldap authentication?
- Reorganize predefined replies
- Where can I modify column width ?
- Administrator/Staff versus Registered/Verified User
- How do I change the default language of the Client Support Center?
- AD Auth for StaffCP?
- Couple of Questions
- new template group, but still autoresponder from default template group
- Ticket text truncated because of HTML?
- deleting custom fields while viewing a ticket
- Quoting message to the bottom
- Knowledgebase suggestions
- Can staff create tickets? See below
- News subscribers?
- Place the index.php page into another site
- Disable Autoclose E-Mails
- How Do i Replace Display Name in email from kayako helpdesk
- LoginShare
- Using Contacts
- How to add 'View Tickets' link
- How do I setup staus like this
- Hide Staff's Names
- Private Departments
- Assigned ticket to contain the ticket body
- Lazy Loginshare/Passthrough Authentication?
- how do I include an email address in the email_autoresponder template
- How to make it so code shows up in tickets?
- Live Support Always Shows Off Line
- How do I disable the email feature explained below:
- Link contact details on user accounts
- Ticket Authentication Required
- I need help setting up piping. Live support abandoned me!
- Custom Fields and templates.
- Integrate with the radius server
- Optimizing my SupportSuite system
- Reset Views Field?
- Problem with 2 ticket modules
- How do I know when I have a new ticket waiting?
- Soap/rpc Api?
- Hide Billing Tab
- Pruning Old Messages
- Flash Tutorial Section
- Insert images
- tickets from unregistered email addresses
- How do I see who logged in to the site?
- Including sgml/html/xml tags in the ticket replies
- Creating Contacts Upon first Ticket?
- Make Email Work :)
- HOSTED ESupport- Want link to ticket creation page
- Spam Protection?
- How to send an e-mail based on a custom reply?
- LiveResponse Force Registration
- How can I STOP registration
- Any FREE skins out there?
- Multiple "From" addresses
- Reply to a ticket using email?
- Skin/Theme changing
- User Registration
- How can I stop registration
- Send user to department
- Email Piping - Help Please
- New ticket creation problems
- SLAs & Templates
- LiveSupport offline messages forwarding to Tickets
- email_autoresponder, groups, templates
- New Staff Reply
- import language wamp 2003
- Update Services
- Identify customer
- Assigning tickets to other departments
- New Ticket Best Practice
- Modify the top bar that says "Powered by Kayako SupportSuite"
- Help with Workflow
- Using Views - Need Advice
- Mass Print - Inserting Page Break
- Altering Email Templates
- Require Registration
- Restore e-mail from mail parser
- IRS and Search Case sensitive
- How can I selectively disable URL links in eSupport KB articles?
- i change phrase lang but it didnt do on the site
- Send Default Email (non-staff) for Any Critical Priority Ticket
- Add Bad Ticket IDs?
- "How do I" attach a file in auto responder
- Bulk User Import and Integration
- Bulk import of users
- Notice
- How do I fix character encoding?
- Go back to view all after taking action on a ticket?
- Removing the priority from send ticket
- How do I view open AND on hold tickets in one view?
- How do I set which php.ini is used by SupportSuite?
- Regarding Tickets - How do I setup eSupport so that..
- Make Emails Keep Formatting
- Disable Users Being Able To Edit Ticket Properties
- Auto-create ticket for live support chat request
- Parser cron job error : The image cannot be displayed
- How do I / How should I - Use templates
- Change the autoclose email language
- Adding Status Options?
- How to Delete Users with NO tickets
- Allow HTML Tags (no)
- How can i arrange text from right to left ?
- URLs Not Coneverted to Links in HTML Emails
- How do I export user email address and contact information?
- View only users
- registering users under a specific group
- How do i/Bug? Disallow ticket submission for a usergroup
- Autorespond Template
- [Guide][French] Notes for an installation of SupportSuite on OVH
- Urgent-Licence Not working
- Display billing for previous month
- How to change the ticket owner (users not staff)
- Enable Post Preview in Ticket List
- User Group Name change through sql query
- Position Custom Feilds in Staff Ticket Creation
- Email user on reply
- News in Auto email
- Remove time from news items.
- Staff Status
- Setting up Loginshare
- Making the parser log work
- Auto forwarding tickets based on email Subject
- ticket history in forward mail
- Insert Email Queue
- Link to ticket in user email notifications
- Make url's appear underlined and blue in KB?
- Mail parser BREAKLINES
- Create a new user : send an email to this user ?
- Livesupport email --> Alert and ticket
- How can I link directly to a step in the troubleshooter?
- Alert for New Ticket and/or Ticket Modification
- Remove Ban & Delete function?
- Problem with Active Directory Loginshare
- How do I add a column to the ticket list?
- How to notify a peson when a ticket has been assigned to them