- Blocking users from changing status?
- Stop users from changing ticket priority
- Stopping auto-responders for certain domains
- Changing CSS inside only knowledgebase articles
- Name on autorespond email
- Client interface-less Kayako
- Complete History in Staff Replies
- Auto message after ticket submit for specific department
- Displaying online/offline logo on a https page?
- puchased Branding-Free - now what?
- Remove "Post Reply" for Group
- Create different tickets for different departments
- Simple Question about E-mail
- More reports
- Merge tickets - newest or oldest
- 2 Templates Authenticating to 2 different AD/LDAP loginshare
- regex breakline for gmail?
- Phrases in included pages ?
- Separate Template Groups and MS Active Directory
- How do i set the MAIL charset
- How do I show the registration widget
- Generic names in responses
- How do you get rid of auto responses
- Follow-Up
- Moving servers
- Pass search terms in url
- Search problems in SupportSuite
- No paragraphing on autoresponder or replies Outlook 2003
- email me when a ticket has been submitted to my department?
- guest get into download area?
- Can't set up email piping if I'm using a hosted solution?
- creating custom Ticket ID based on department?
- Get filters to work with custom fields?
- Forwarding emails
- Alerts/Parsing issue
- Pre-parse isn't stopping a loop
- MultiLine Breakline
- Knowledgebase drafts
- Default sender address for phone ticket
- Force a staff filter
- Hosted Solution: How can user email responses show up in Ticket History?
- Including Customer /User Group name in email template
- Ticket Details at top of Staff Replies
- Internal Ticket
- Read only access to Staff CP
- Remove mails form the CC on Tickets ?
- Have replies from certain department CC an e-mail address
- Including user/pass in the ticket url in email?
- Custom Fields - Hide from users
- how do you handle chat history?
- From name when a ticket is created
- Adjusting Column Widths & Row Heights
- Department and two or more section
- Integration with Modernbill
- Getting notified by email when a new ticket is opened
- Find out how many posts/replies I have
- Copying and pasting KB categories
- How do I discuss a ticket?
- Client email change issue
- Different 'LiveResponse' icons for different users
- Modifying Print Ticket Template
- https - how do I?
- How do I add the "Flag" field when replying
- updating ticket through email
- Client Support Center
- Change format of staff replies
- Migrating from Linux machine to Windows Server machine
- Scheduled task log - cleanup/maintenance?
- Add Company name to ticket view
- Reject Ticket Creation via Email
- hide articles from unregistered users
- Sort rules
- Have original e-mail at bottom of autoresponder
- Knowledgebase articles in separate pages?
- Custom field details
- Hebrew encoding issues
- insert custom field via email
- Don't show HTML in replies
- eSupport with load balancer?
- Out of office reply ignore rule not working
- multiple file upload for support ticket?
- adding city and state to contacts
- RTF in New Ticket?
- Configuring POP3/IMAP Fetch for Google Apps Email Mailbox
- Custom field disply order
- clost ticket on staff reply via email
- Any workaround so that I can submit tickets on behalf of my clients?
- Questions about e-mail auto responder
- Possible to add a default queue to a department or add a sig to a deparment?
- OpenID and supportsuite ?
- How to upload a large amount of articles.
- How do I assign a staff user to more than one group?
- Take Away Features from the main support page?
- DATENOW and edate() control
- Ticket view client information
- e-mail not sent to support staff
- How to set up custom fields that are not viewable by users but editable by staff?
- Best way to assign tickets to contractors?
- How to I remove the view status link in outgoing email
- assign ticket to other team members
- change email_autoresponder to greed the recipient
- Auto assign user to group
- e-mail praser
- Change outgoing email
- Disable Comments function in News
- modify the "Submit a ticket" window
- Ignore email tickets
- Fetch emails sent outside Kayako
- Email customer when ticket is assigned
- Adding varibles to templates
- 2 quick questions.
- loginshare + normal esupport logins
- Regarding the Knowledgebase
- Content in auto-responder
- Send mail to admin when new ticket is added
- Changing the ticket id numbering sequence
- Extract database data
- Filters: Is it Possible?
- Change Mail login to Username login
- How Do I Log a phone ticket with some fields already popluated
- Creating hyperlinks on homepage?
- Re-enable ticket counts on filter pane
- Duplicate admin setting for ticket history
- How do I add attachments to knowledgebase articles?
- Delete Priority Options When Creating a New Ticket?
- Ticket Dashboard
- How do change the Name of News to Announcements
- Can I do this with News/announcements
- Could not receive the Validation Email
- How do I support my own staff through ticket
- Don't add cc: on replies from forwards
- Remove Options from the Client Support Center Area
- Create two different Proactive Chat Windows
- Display knowledgebase based on language selection
- Enable Active Directory Authentication for Staff and Admin CP
- Active Directory LoginShare Settings
- Create tickets on our clients behalf
- How to Disable User Comments in Knowledgebase
- Knowledgebase article in ticket reply
- Adjust the area where the visitor alert box is
- Auto-refresh filtered view?
- Chat with a private department?
- link esupport with contact us page
- Ticket Custom field: read-only for user?
- advanced search -> owner -> unassigned
- Setup email alert upon Parse Log fail
- How to increase imap fetch frequency
- Staff registration confirmation emails
- Default Custom Field Group?
- Export.....
- Improving IRS Accuracy
- Owner of the ticket does not get email when another Staff member replied
- New tickets from Client Support -> Determine STAFF OWNER
- Edit flags
- Group names on ticket titles
- Internal Staff Tickets
- chat challenge - need ideas of what's possible
- Template group stuck
- Determine departmentid
- Staff views any way to do this?
- edit link display
- Read Receipts
- Change Time & Date format
- Creating a NEW ticket, and send to multiple recipients
- autoresponders
- Working with attachments
- Change "from" in email
- Email Help
- Customising Outgoing email
- Manage Custom Fields
- Email notification based on priority of ticket
- Email templates
- Transfer Hosting & Kayako (cPanel to DirectAdmin)
- additional info in notification email
- Editing the created date of a news item
- Remove Custom Field Group from User
- Change ticket created email
- How do I disable the View Tickets widget
- Migrating from Linux to Windows
- Mass export of tickets
- Run rules on tickets that are not emailed
- Alerting
- email question
- Insert attachment types
- LDAP with restricted RDN and login users
- Alert Staff
- Clientexec Loginshare
- Tie Template Group to more than one registered User Group
- How do I find my uplaoded file on the server
- Support Offline Email Address
- How do stop users from creating a ticket without registering first.
- Create New Ticket Template
- Post Reply. From: staff user (admin@email.com), staff user (staff@email.com)
- Hyperlink
- Filter body of email from Gmail to go to department
- Change new ticket status
- Fix formatting when replying to client ticket from Outlook?
- How do I archive tickets?
- Closed Tickets in the Support Center
- Edit error message- It's confusing
- View original email
- Audit billing time?
- customize alert
- Internal Newssection for Staffmembers
- Howto modify the email notification of new user registration
- Questions regarding user registration and ticet submitting
- How do I change a user e-mail address?
- Disable new tickets
- Department Display
- E-mail not being send, where is some form of logfile?
- Re-Ordering article order
- Editing custom autoreplies for different departments?
- Can I have kayako ignore the X-RCPT-TO when parsing?
- SLA not firing
- How to Sort the Staff List
- Help with ticket post notifications
- Url of modules in different template groups.?
- How do I get rid of extra lines in parsed tickets?
- Pop3/IMAP fetching
- How can I change The FONT type for staff and admin
- Hide registration widget - Esuppport
- Knowledge base and Downloads group
- Fetching ticket replys from mail problem (Deletes all messages)
- How do you add javascript to the downloads description.
- Update ticket/flush cache prior to sending email?
- Custom Email
- Home page widget order
- How Do I Turn off automated email notification about registration activation
- HOWTO: Making Spell Check work in Kayako SupportSuite
- See Attach Files in PDA Center
- Two Part Form
- Support Center - “ERROR: Attachment type is not allowed.”
- Custom Fields Drop-down-list capacity
- Move New Ticket custom fields in Staff view
- Deleting old closed tickets
- DISABLED/READONLY Custom Field
- Custom Fields Sort
- Advanced Search - only showing 50 results?
- Restrict Department from seeing other Department and Users in Staff-panel
- Log sent emails
- On Hold folder
- attach a file as a case edit or note?
- Enable links in emails with html enabled
- Custom Registration Activated Email for different template groups
- Is there a way for Unregistered Users to reply to responses sent from Staff CP staff?
- Change my chat image format?
- How to mimic formmail's env_report in tickets
- Internal Knowledge Base
- Is there a way to remove the Login screen from the ticket submittal page?
- Customer Variable