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  1. Importing our customer list
  2. Convert Contacts to Users
  3. Question on Sub Departments
  4. Assign tickets to groups
  5. How to create alert, if not responding in X days
  6. Customly tipify a ticket
  7. how do i disable th IMAP function in kayako mail parser?
  8. Copy SupportSuite Knowledgebase Articles
  9. How can I change order of replies in a folder?
  10. How do I connect a group to departments?
  11. Create a rule to label some tiquets
  12. Allow only logged in users to open a ticket
  13. Can I output the group names in 'manage - tickets' view?
  14. How do I change the 'due' date format when viewing a ticket?
  15. Instant Article Search Box Results
  16. Follow-up condition: "if no reply from user in X days"
  17. Tickets in non-assigned departments
  18. Change Status of Ticket on Staff Reply?
  19. Add custom text and links to templates
  20. Alert for when a ticket is moved to a different department
  21. How do I create a SQL Query to include custom field values?
  22. Uploading Downloads
  23. Adding text to the subject line of the email templates
  24. How do I create a ticket as a staff member?
  25. Breaklines
  26. Knowledgebase Creating vs Viewing
  27. how do I categorise tickets?
  28. Ticket Email
  29. How do add the ticket link on every client ticket
  30. How do I force customers to reply in the support site?
  31. Localizing the " staff " section
  32. Login removed on dashboard but not email
  33. No alert/reply to staff after reply by email
  34. cookie question
  35. HDI: setup for multiple clients in this scenario...
  36. Staff and queue signature?
  37. url of new template / default template
  38. How to invoke the curren time in a template?
  39. URL is not reflecting the template group in autoresponder email
  40. how to remove closed tickets from ticket views
  41. how to replace live support image
  42. particular users logins
  43. staff emailed with new password
  44. Tickets - Banned users/emails
  45. Ticket creation notification
  46. How to List Tickets in Acending Order and Threads in Decending Order?
  47. Insert text in the subject text field to be used as a template?
  48. How to Add Disclaimer or Signature Footer when Staff Sends New Emails inside Kayako?
  49. Can't see ALL tickets?
  50. Tickets to specfic department
  51. Every 30Minutes a new log entry... How to disable
  52. View Share TEST button
  53. Merge or Link Tickets
  54. View Ticket Validation
  55. Change the submit ticket link
  56. Adding a field (Ticket List)
  57. Editing Ticket
  58. Including ticket details in autoresponder
  59. HTML Forward
  60. Create ticket from paypal purchase and send Email to user?
  61. Knowledgebase Categories "Main Categories" view
  62. How to Parse PRIVATE Staff Comments?
  63. Different custom fields for different users
  64. Merging Template GROUPS
  65. Multiple Uploads user ticket submission
  66. attachments
  67. Auto response
  68. Post Parse
  69. Downloads
  70. Where to change 'Response Time Report'
  71. How can I hide the pdf icon for articles?
  72. How to allow auto-responder only for registered user
  73. Satellite feature with MULTIPLE DOMAINS
  74. Change the ticket priority levels?
  75. Only allow tickets via user support center.
  76. Manually create ticket for client
  77. Umlaute - Final solution?
  78. how do i make users register to a choice of groups?
  79. Email Parse rule to search custom field
  80. Behaviour of Email Queues
  81. Downloads questions
  82. How to have the "view all" view after ticket reply?
  83. How to disable "TO" field check in POP3 mail parser?
  84. How to auto change ticket status after reply?
  85. Setup "groups" or Level 1,2 & 3 as well as others like management.
  86. User password in email verification.
  87. Multiple Chat Icons
  88. Exporting Ticket content
  89. HOWTO : set priority & status by language
  90. Template for departments
  91. User Group Names
  92. Change User(client) login view
  93. Add content to email_autoresponder
  94. Include ticket ID in auto-reply
  95. Custom Fields - Limits on Text Box
  96. move esupport from https to http
  97. Due times less than one hour
  98. Alternative to sub-departments
  99. Include the ticket ID on the "Reply To E-mail"
  100. Using different autoreply templates
  101. Im new in this and i need to do something, help...
  102. New Ticket Alert with Ticket Body
  103. Minimum length password
  104. Can't see download categories and files in download section
  105. Modifying Templates?
  106. List more troubleshooting items
  107. Different templates for different ticket submission forms in the same template group
  108. change front page icons
  109. Different Chat Images per Department
  110. BCC email does not contain the real "To:" address
  111. Link
  112. News appear in box on website
  113. direct link to group KB
  114. Predefined Replies - Results Per Page
  115. Quick Insert - Knowledgebase HTML format
  116. Stop auto close on certain tickets
  117. comments in downloads, kb, and news
  118. [Unlicensed installation] HELP!! How do I... Reply back via email
  119. Force to HTTPS
  120. Stop users from entering a new ticket via email
  121. Setting up parser for SALES email?
  122. new ticket notification to specified email
  123. How can I make the Knowledge Base searchable by search engines?
  124. Embed Index.php
  125. Suppress SQL Errors
  126. How can I change the default font and size for articles
  127. Downloads, Template Groups problem
  128. integrate 2 esupport staff panels (installs) in one..
  129. Any definite answer on how to use auto responder?
  130. number of new inbound emails received
  131. Edit the index page
  132. Add information to the autoclose/close emails
  133. Auto response
  134. How can I set the default ticket status?
  135. SLA Problem
  136. Submitter's name to New Ticket Alert -Am I doing this right?
  137. How do i *completely remove a language?
  138. Migrating from PHPMyFAQ to Kayako KB
  139. LoginShare with CubeCart
  140. Require Registration before Submitting a ticket?
  141. How do I add text to a page?
  142. Multiple KB's
  143. Alerts to Staff when Client Reply's via Post or E-mail
  144. Filter on label and status
  145. Remove or make Message Details non required
  146. Visitor On Site - Change what's included?
  147. Auto-refresh
  148. Define the department and/or fields using the URL
  149. Implement a simple process
  150. for users to respond to the ticket by mail
  151. Force a troubleshooter to open a new ticket?
  152. Alert If Ticket Overdue
  153. Footer template - should it apply to the "Staff" pages?
  154. Log into support
  155. Assign new ticket and send email
  156. How do I configure file attachments
  157. Custom Fields
  158. Tickets not allowed
  159. Set-Up Mail Parser
  160. Teamwork - Contacts
  161. How to prevent ticket creation coming via
  162. how to remove "Phone" Ticket
  163. Need Help Setting up some things in SupportSuite
  164. how to disable "Register" in Customer CP
  165. Integrate into E-Support
  166. How to delete 60k+ closed tickets?
  167. Assign a mail queue to a specific department
  168. email_autoclose
  169. SLA for specific users
  170. blocked ticket alret
  171. Editing Contacts in Kayako
  172. Configuraton of Templates/Departments
  173. Discriminating between more customers in depts
  174. Change Submit Ticket text
  175. staff response email
  176. Email order in Tickets
  177. Add user IP# when ticket created?
  178. Questions about ticket submitting by users
  179. outgoing mail?
  180. Stop People from Pasting Live Chat Javascript on there site
  181. Few questions from a beginning SupportSuite user
  182. How do i modify the template of Quote under Post Reply?
  183. Fields truncated in ticket list on dashboard
  184. Editing links within articles
  185. reply ticket by email.
  186. clients can see other client's tickets?
  187. Reporting Question
  188. Generating Weekly Reports
  189. Manager sees other groups tickets
  190. Custom field computer names
  191. Notify Clients of Updates, but Don't Email Updates?
  192. How do I setup a testing site?
  193. Knowledgebase for Staff Only
  194. Manage Breakline - Outlook 2007
  195. Get a basic Volume report?
  196. How do i change the format of "last Staff Reply"
  197. Two Clients 1 Same Ticket can it be done?
  198. Process tickets in BCC
  199. predefined reply missing
  200. Disallow access to client-facing page
  201. Migrating from Kayako to AD Loginshare
  202. Accept larger attachments
  203. language Question
  204. Number of tickets received per day?
  205. Blacklist of CC/Third Party/BCC recipients
  206. Ticket Posted / Created Time showed 8 hours ahead
  207. Support Hours & current office time
  208. How to enter text or picture in a ticket submit form?
  209. Add a CC to the New Ticket Autorespond
  210. Contacts Outlook and Request a delivery recipient
  211. How Must ticket in each status
  212. Automatic Create Ticket?
  213. How To - Escalation Rules
  214. Tracking CSR response time
  215. Custom field for anonymous users
  216. Missing File For Login Share
  217. Replying directly from e-mail account
  218. Widgets selectively in not logged in areas
  219. Custom Brealines
  220. Create Custom field of custom type shown only to staff users
  221. Custom Fields in Chat Interface
  222. Email Queues Question/Users
  223. Some ticket replies invisible to end users
  224. Change Ticket's Template Group
  225. Parse Mail on other fields?
  226. Email not required
  227. Alerts re teamwork calendar entries
  228. How to Receive tickets in HTML
  229. Staff - Only show departments your assigned to
  230. Clear password and login loginshare cookies
  231. Change my log in to admincp
  232. Displaying custom-type custom groups in ticket confirmation
  233. Linking Custom Field
  234. Manage User Downloads?
  235. Users - Not show all Departments
  236. How To Add a Department to Submit a ticket page
  237. Error in Name
  238. Remove Language from bottom menu bar
  239. Can you "flag" or "tag" a ticket with a certain "type"?
  240. changing status upon staff response
  241. Remove Login
  242. Staff ticket replies are not being emailed to clients
  243. question about forwarding emails
  244. Tickets visible to the members of a group
  245. Question about reporting
  246. name in From header for staff replies
  247. New Ticket Notification Including Staff Member
  248. Screen Shot in tickets
  249. Export tickets on creation
  250. Delete a staff-member