Bug tracker closed for maintenance - Kayako

**Jamie Edwards** · **Bug tracker closed for maintenance -** 14-01-2008, 08:32 PM

As the title, we'll have it back up shortly

supportskins · 14-01-2008, 08:34 PM

Please make sure you fix the "Search" function as well

craigbrass · 14-01-2008, 08:58 PM

And the registration feature...

**bear** · 14-01-2008, 10:30 PM

..and any open bugs. I mean, as long as you're cleaning...

craigbrass · 15-01-2008, 09:14 AM

Maybe that is why they have closed it, to fix existing ones before new ones get posted

Racked Hosting · 16-01-2008, 11:08 PM

I think it's because Arctic got sold (my license is stuck as well :P). I guess the next best option is the project tools addon in vB?

**Jamie Edwards** · 17-01-2008, 08:56 AM

No, it isn't - the Arctic project is still running. We're just performing maintenance on it

Racked Hosting · 17-01-2008, 09:35 AM

I didn't say it's closed; it was sold

They seem to have recently updated the arctic info as well, good to see that.

craigbrass · 17-01-2008, 09:49 AM

Olate Limited was split apart. Iono was sold to SolidPHP, Arctic was sold to BoldFX Corp and the hosting side was aquired by No Wires. The actual limited company is in the process of being dissolved.

johnham · 24-01-2008, 05:07 PM

What kind of maintenance takes a bug tracker down for over a week and a half? Will it be back up sometime soon!?

Also, can we get a general posting as to what is currently happening with 3.11.02 and 3.12?

**Jamie Edwards** · 24-01-2008, 05:44 PM

Hi John,

Quote:

What kind of maintenance takes a bug tracker down for over a week and a half? Will it be back up sometime soon!?

Server maintenance (and reorganisation of our servers).

Quote:

Also, can we get a general posting as to what is currently happening with 3.11.02 and 3.12?

As it stands, 3.11.02 will be released within the next couple of weeks - there are a couple of fixes and additions that need testing beforehand. However, you are free to download the latest CVS build which is very nearly 3.11.02.

craigbrass · 24-01-2008, 06:10 PM

I have to agree here, a week and a half is a bit overkill for reorganisation...

**Jamie Edwards** · 24-01-2008, 07:16 PM

Ok, then - but it remains; it takes as long as it takes - there is little more than I can say. We're waiting on commissioning new servers and reorganising others. It is essential work, otherwise we wouldn't be doing it.

craigbrass · 24-01-2008, 07:23 PM

Should said servers not have been in place before the work began? That would of been the sensible thing to do...

**Jamie Edwards** · 05-02-2008, 11:59 AM

The bug tracker is now up. If you cannot access it, wait until your ISP's DNS cache updates (up to a day).

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supportskins Offline Senior Member Posts: 3,953 Join Date: Aug 2006 Location: Mumbai, India	14-01-2008, 08:34 PM Please make sure you fix the "Search" function as well Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

craigbrass Offline Senior Member Posts: 5,933 Join Date: Jun 2005 Location: Cumbria, UK	14-01-2008, 08:58 PM And the registration feature... Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

bear Offline Community Moderator Posts: 713 Join Date: Jan 2005	14-01-2008, 10:30 PM ..and any open bugs. I mean, as long as you're cleaning... ...read me...

craigbrass Offline Senior Member Posts: 5,933 Join Date: Jun 2005 Location: Cumbria, UK	15-01-2008, 09:14 AM Maybe that is why they have closed it, to fix existing ones before new ones get posted Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Racked Hosting Offline Member Posts: 353 Join Date: Mar 2006 Location: Manipal	16-01-2008, 11:08 PM I think it's because Arctic got sold (my license is stuck as well :P). I guess the next best option is the project tools addon in vB? Swaroop Hegde Director, Racked Hosting LLC

Racked Hosting Offline Member Posts: 353 Join Date: Mar 2006 Location: Manipal	17-01-2008, 09:35 AM I didn't say it's closed; it was sold They seem to have recently updated the arctic info as well, good to see that. Swaroop Hegde Director, Racked Hosting LLC

craigbrass Offline Senior Member Posts: 5,933 Join Date: Jun 2005 Location: Cumbria, UK	17-01-2008, 09:49 AM Olate Limited was split apart. Iono was sold to SolidPHP, Arctic was sold to BoldFX Corp and the hosting side was aquired by No Wires. The actual limited company is in the process of being dissolved. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

johnham Offline New Member Posts: 20 Join Date: Oct 2003	24-01-2008, 05:07 PM What kind of maintenance takes a bug tracker down for over a week and a half? Will it be back up sometime soon!? Also, can we get a general posting as to what is currently happening with 3.11.02 and 3.12?

craigbrass Offline Senior Member Posts: 5,933 Join Date: Jun 2005 Location: Cumbria, UK	24-01-2008, 06:10 PM I have to agree here, a week and a half is a bit overkill for reorganisation... Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,933 Join Date: Jun 2005 Location: Cumbria, UK	24-01-2008, 07:23 PM Should said servers not have been in place before the work began? That would of been the sensible thing to do... Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger