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View Full Version : Duplicate Requests


  1. Blackberry Integration
  2. only same login with whmcs nothing more
  3. Asset Management & Multiple locations
  4. Search Engine Friendly URL's
  5. Rich Text in ticket submitions
  6. Tickets -> Show e-mail address the reply is going to
  7. Enhancement of the report in the helpdesk
  8. Search & Filter: add "has Custom Field" and "is empty" option
  9. Reporting
  10. Platform independent InstaAlert-like functionality
  11. Software Request
  12. i request wysiwyg
  13. Upload option for Knowledgebase
  14. IP Address activity monitor filter
  15. Custom group access that works all the way
  16. Feature Request - Click here to Open / Close ticket in emails
  17. when editing in Ticket > Edit, dont jump back to Ticket > General all the time
  18. Request WYSIWYG editor in Ticket System
  19. mysqlI extensions - or sql API.
  20. Downloads by department
  21. Ticket parent/child relationship - NOT MERGE
  22. SLA, Groups, Severity Options
  23. MB5 Integration requests
  24. Wish list, anyone?
  25. PIN KB articles
  26. Ticket locking reply preview improvement
  27. Department within department
  28. improve dbcore
  29. Sound on Cusotmer Side
  30. Feedback after chat?
  31. Auto-Response Overdue Status
  32. Chat Logs
  33. Permission for statuses
  34. Per Department Permission
  35. News Categories
  36. Default filtering view by custom fields
  37. Mobile Front End Version
  38. Parser rules should also parse form-submitted tickets
  39. More robust and finite staff permissions
  40. Live Chat feedback
  41. FR - Templates and News
  42. Sorting tickets!
  43. "White List" for email parser
  44. FR - user validation from staff CP
  45. Add “Tickets” and ‘Ticket Reports” tabs to Manage Groups (like manage users has)
  46. Multilingual support center with localized content
  47. Users able to be part of multiple user groups
  48. Department Drop Down List
  49. FR - Live Support Login
  50. [FR] (Power) Options for Tickets
  51. FR: Deletion of Billing entries need to be permissionable
  52. Option to view due date rather than countdown
  53. Auto Sort and Filter using Support Centre
  54. Spam Rules not apply for clients
  55. Tickets created upon refreshing ticketsubmit page
  56. Option to NOT add signature on REPLY TO page
  57. Ticket Rating
  58. Hide the version number
  59. Language select for staff
  60. WYSIWYG system
  61. Few suggestions for SupportSuite
  62. Printer friendly New, breadcrumbs Offline, * for required fields
  63. Rating 1-5 for Chats + Tickets based on Operator
  64. Custom Fields For Live Chat Session
  65. xHTML Transitional Validation
  66. [Suggestion] Work stats
  67. Surveys
  68. Mark ticket Not Due
  69. Follow-up good but needs to be expanded
  70. Image Captcha When Leaving Comments
  71. choosing due time
  72. hotkey to close current ticket
  73. Suggestion: Recurring Items
  74. After EVERY sent I have to click "manage"
  75. Features - others what do you think?
  76. What I am missing in (e)Support(Suite)
  77. Owner assignment
  78. Require Validated Users to leave Comments
  79. Controlling what users do...
  80. Display Of Version Information in Public Areas
  81. Searching Customer site
  82. Suggestion: Group by Status
  83. We need SHORTER URL's
  84. Ability to disable comments