- Parser Lock File Notification
- System -> Intallation -> GD check
- System -> Installation -> Check max. packet size etc
- PDA Web Interface/Kayako Mobile
- Tickets -> Statuses -> Show only for respective department
- Detect Upgrade Script Needs to be Run
- Bug? + Fix > Chat status online when department private
- CSI -> Comments -> CAPTCHA for comments
- Changing the User associated with a ticket.
- Proper ticket locking
- Staff CP -> Staff should not be able to see departments they are not assigned
- WHMCS Integration/Loginshare
- Custom Field - Dropdown Menu ?
- Would like users to be able to sort and filter their ticketlist in Support Centre
- Staff KB sort options
- Clear "Due" time