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Think Tank Feature requests move here are not yet ready for immediate consideration or implementation, but are open to further ideas and discussion.
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(#1)
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| Member Posts: 231 Join Date: Apr 2004 | Client Area Login by Admin -
18-12-2007, 05:11 PM
Hey all, Not sure if this has been asked for, or implemented i believe. Would be nice if you could login to the clients account area with their e-mail address and the administration password. hmm? This way when a client says i dont see this ticket, etc you can take a look yourself as the admin. Love me an eSupport -------------------------------------------- |
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(#2)
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| Senior Member  Posts: 3,536 Join Date: Aug 2006 Location: Mumbai, India |
18-12-2007, 05:18 PM
I think this would be a good feature! Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| Senior Member Posts: 5,328 Join Date: Jun 2005 Location: Cumbria, UK |
18-12-2007, 07:01 PM
Yea, I agree. It is called Pseudo User Access by other apps. Icon Headquarters - Its Elixir - Web2Messenger |
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(#4)
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| Community Moderator  Posts: 854 Join Date: May 2005 Location: Henderson, Nevada |
19-12-2007, 03:13 AM
I agree would be a nice feature. Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.com MSN: Steve.Lawrence@Digital-Mayhem.com GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important |
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