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Think Tank Feature requests move here are not yet ready for immediate consideration or implementation, but are open to further ideas and discussion.

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  (#16) Old
joshuah Offline
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Posts: 124
Join Date: Oct 2007
Teamwork request - 14-12-2007, 06:03 AM

Dear All,

With the teamwork section, it is possible for anyone to delete any events,

i.e.

Staff-1 creates an event in the calandar
Staff-2 logs in and views it, decides to delete it..

That calandar record is now deleted,
I believe there should be a setting under Dashboard » Staff » Manage Groups

to set access rights to delete / remove calendar additions

thank you
   
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  (#17) Old
katmai Offline
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Posts: 9
Join Date: Sep 2007
Location: Brno
Question knowledgebase permissions? - 27-12-2007, 02:44 AM

hi guys,

one feature i would LOVE to be implemented would be knowledgebase permissions, based on the group membership, same as it's with the troubleshooter.

i am setting up my system now, and filtering out permissions as much as i can, i would hate someday to fill up my kb, and some pissed off employee would just delete all my knowledgebase.

i know it's little probable, but it's not likely i like taking chances.

thanks.
   
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  (#18) Old
Jamie Edwards Online
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Posts: 5,131
Join Date: Jan 2006
Location: United Kingdom
27-12-2007, 10:50 AM

Threads merged


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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  (#19) Old
Alex H Offline
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Posts: 130
Join Date: Aug 2004
Location: Devon UK
06-01-2008, 09:21 PM

It would be nice to be able to differentiate between staff who can draft news and knowledgebase, how to.. articles, and those who can publish them

Alex


When you have eliminated the impossible, whatever remains, however improbably, must be the truth
   
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