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Think Tank Feature requests move here are not yet ready for immediate consideration or implementation, but are open to further ideas and discussion.

Kayako develops robust helpdesk software, live chat and real-time visitor monitoring software.
Kayako is trusted by more than 30,000 organizations, including a number of Fortune 500 companies and government institutions.
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Dynadata Offline
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Posts: 171
Join Date: Feb 2008
Location: Netherlands
Login by - 10-03-2008, 01:49 PM

On the client area you can choose which subjects you want to display for guests and registered members. By loggin in you can see the other subjects which are not visible for guests. But....the login is done by the email address. Is it possible (if I changed some things to the code) to set the username as login. So you will login with "Test" instead of test@test.com.

Or is this not possible because the login module is to far integraded into several functions of the application?
   
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craigbrass Offline
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Posts: 7,556
Join Date: Jun 2005
Location: Cumbria, UK
10-03-2008, 03:43 PM

I fail to see the need of such a feature as tickets. The customer would still need to have an email address assosiated with their account anyway so...


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

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My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako
   
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