System -> SEO friendly URLs - Page 2

printa · 21-03-2007, 11:36 PM

Quote:

Originally Posted by hostnine.com

Thats ok but not enough for me - handled wrong that method may put someone into supplemental indexes. Searching for "site:your.domain.com -www" gives an idea of what googles been doing to some people.

an .htaccess rewrite type of edit for the knowledgebase, downloads and troubleshooters is what I would need at a minimum.

**Jamie Edwards** · 10-12-2007, 09:24 PM

An SEO friendly solution and interface will be implemented in Version 4.

craigbrass · 11-12-2007, 09:47 AM

It should be implemented like /knowledge-base/category/sub-category/article-name/index.html

**Jamie Edwards** · 11-12-2007, 09:51 AM

It probably wouldn't be semsible to namespace all of the sub-categories; either the topmost parent or at most the topmost parent and last child category should be enoug for SEO purposes.

katmai · 27-12-2007, 03:13 AM

is there any feedback on this yet?

craigbrass · 27-12-2007, 09:28 AM

It has been put in the Will Implement in V4 board. V4 is some time off yet you should know however.

**Jamie Edwards** · 27-12-2007, 09:59 AM

Hi katmai,

Quote:

Originally Posted by katmai

is there any feedback on this yet?

When we have feedback and updates they will be made to this thread or posted here in the forums - the best you can do is subscribe and keep checking

Thanks,

UH-Matt · 10-01-2008, 03:28 AM

It this guaranteed for version 4 ?

It was said it would be in version 3 and wasn't and we're about to dump kayako for another solution because of this. If its going to be in v4 we may hold on.

Please do confirm, for the record

craigbrass · 10-01-2008, 07:51 AM

It is in "Will Implement" so yes it is. Posts are only moved here once management decide they will be implemented. At which point, Jamie moves them for them.

**Jamie Edwards** · 11:00 AM

Hi Matt,

Yes - I have targetted this for Version 4 and have put it in the roadmap.

@Craig; feature requests are targetted in a number of ways, depending on the request; either I target them, or discuss them with Varun and target them, or we all conference and decide on them in relation to the roadmap.

Salman · **Search Engine Friendly URL's -** 24-03-2008, 04:57 PM

Jamie,

I think we have been asking for this feature for a LONG time.

The current URL's are not google or search engine friendly. There should be a way to use the re-write module to create friendlier URL's that help in SEO/ranking.

Thank you.

**Jamie Edwards** · 24-03-2008, 05:07 PM

Hi Salman,

You will find that URLs play a very small part when search engines rank and crawl your websites.

You will also find that search engines crawl your knowledgebase articles very effectively, especially when you have well named categories.

However, we do agree that user and search engine friendly URLs are needed in place of the current ones, and we will implement them - as per this thread: http://forums.kayako.com/f120/system...ly-urls-11098/

Moving this thread to Duplicates.

Thanks,

Salman · 24-03-2008, 05:08 PM

Quote:

Originally Posted by UH-Matt

It this guaranteed for version 4 ?

It was said it would be in version 3 and wasn't and we're about to dump kayako for another solution because of this. If its going to be in v4 we may hold on.

Please do confirm, for the record

LOL ....... it took them over 8 months to release 3.20.02 stable.

At the current rate with only 1 php developer ........ Guess how long they will take to get to v4?

**Jamie Edwards** · 24-03-2008, 05:12 PM

Hi Salman,

We have 5 developers, two of them dedicated to PHP development. Please keep this and other threads on topic, or start another if you wish to discuss something else.

Thanks,

Salman · 24-03-2008, 05:15 PM

OK Jamie. I do hope this feature is actually added to kayako

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Jamie Edwards Offline Operations Manager Posts: 7,354 Join Date: Jan 2006 Location: England, UK	10-12-2007, 09:24 PM An SEO friendly solution and interface will be implemented in Version 4. Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.

craigbrass Offline Senior Member Posts: 7,524 Join Date: Jun 2005 Location: Cumbria, UK	11-12-2007, 09:47 AM It should be implemented like /knowledge-base/category/sub-category/article-name/index.html Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

katmai Offline New Member Posts: 12 Join Date: Sep 2007 Location: Brno	27-12-2007, 03:13 AM is there any feedback on this yet?

craigbrass Offline Senior Member Posts: 7,524 Join Date: Jun 2005 Location: Cumbria, UK	27-12-2007, 09:28 AM It has been put in the Will Implement in V4 board. V4 is some time off yet you should know however. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

UH-Matt Offline Member Posts: 57 Join Date: Jul 2004 Location: London, UK	10-01-2008, 03:28 AM It this guaranteed for version 4 ? It was said it would be in version 3 and wasn't and we're about to dump kayako for another solution because of this. If its going to be in v4 we may hold on. Please do confirm, for the record Matt Wallis Company Director United Communications Limited www.unitedhosting.co.uk \| www.unitedhosting.com

Salman Offline Member Posts: 145 Join Date: May 2004	24-03-2008, 05:15 PM OK Jamie. I do hope this feature is actually added to kayako █ Cheap Reseller Hosting, Business Hosting & Personal Hosting █ Fully Redundant RAID Servers with Continuous Data Protection █ Serving Thousands of Customers Since 2001 █ www.QualityHostOnline.com