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(#1)
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| Operations Manager Posts: 5,120 Join Date: Jan 2006 Location: United Kingdom | ModernBill -> More intuitive support dashboard -
09-08-2007, 06:22 PM
On the "Support" page there is no link or ability to review tickets, it's only on the dashboard. When users go to support they would kind of expect to see a page somewhat like what you see at the front of Kayako (the menu widgets) which is what I was expecting also. MB5 Integration requests -------------------------------------------------------------------
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(#2)
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| Operations Manager Posts: 5,120 Join Date: Jan 2006 Location: United Kingdom |
09-08-2007, 06:24 PM
I doubt this can be done, unless Modernbill allows this dashboard to be hooked in some way. Otherwise, it is up to you to customise Modernbill (we can't do everything with hook-ins). -------------------------------------------------------------------
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(#3)
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| Member Posts: 57 Join Date: Sep 2005 Location: Boise, ID |
15-08-2007, 07:42 PM
Quote:
Via that same hook you should be able pipe a dashboard in instead of just the FAQ page. President Xanadu Servers, Inc. Subsidiary - XSI Hosting - Plesk Hosting on Linux & Windows | |
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