UNKNOWN Scheduled tasks -> Add MySQL scheduled dump functionality

blaforce

I would like to see a MySQL backup added to the scheduled tasks in eSupport. This would make it much easier to setup a backup under Windows.

supportskins · 23-08-2007, 06:34 PM

I second this!

craigbrass · 24-08-2007, 09:18 AM

This would work fine for smaller helpdesks but not larger ones as these require command line because of the execution time.

I am against this for the reason that people may think a backup is being taken every x amount of hours but it actually isn't.

brygrant · 18-09-2007, 03:16 AM

I agree with Craig - it causes problems when the database gets bigger. We take a snapshot around midday and in the evening, and the midday one is noticable if you're trying to post something.

You can - though - use a Windows scheduled task to run a backup on the server if you have the GUI tools installed.

"C:\Program Files\MySQL\MySQL GUI Tools 5.0\MySQLAdministrator.exe" "-UDC:\Documents and Settings\tasksched\Application Data\MySQL\" "-c" "-bpDaily Backup" "-btC:\BACKUP\MYSQL\" "-bxDaily Backup"

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blaforce Offline New Member Posts: 21 Join Date: Aug 2007 Location: South Lake Tahoe, CA	Scheduled tasks -> Add MySQL scheduled dump functionality - 23-08-2007, 04:56 PM I would like to see a MySQL backup added to the scheduled tasks in eSupport. This would make it much easier to setup a backup under Windows.

supportskins Offline Senior Member Posts: 3,692 Join Date: Aug 2006 Location: Mumbai, India	23-08-2007, 06:34 PM I second this! Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

craigbrass Offline Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	24-08-2007, 09:18 AM This would work fine for smaller helpdesks but not larger ones as these require command line because of the execution time. I am against this for the reason that people may think a backup is being taken every x amount of hours but it actually isn't. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger