Misc / General Autosave feature

mblendinger · **Autosave feature -** 04-12-2006, 08:34 PM

Hello!

I think it would be very nice to have a "Auto Save" feature when typing in a ticket, like gmail and some email systems.

So, when you write every 1 minute it save the content and if the windows crash or the isp goes down or the computer fail or whatever, you then just come back and continue writing, and you lose nothing.

Cool, isn't it ?

just my 2 cents

***Varun Shoor*** · 04-12-2006, 09:04 PM

Interesting! This can be done using AJAX, We are writing a very nice framework for the new ticket locking and can use that to add this feature.

Besides we already have functions for Save as Draft so we will just extend them.

Regards,

Varun Shoor

mblendinger · 04-12-2006, 09:33 PM

Quote:

Originally Posted by Varun Shoor

Interesting! This can be done using AJAX, We are writing a very nice framework for the new ticket locking and can use that to add this feature.

Besides we already have functions for Save as Draft so we will just extend them.

Regards,

Varun Shoor

Great attitude!
thanks in advance and keep the good work

ehoffman · 05-12-2006, 01:15 AM

Quote:

Originally Posted by Varun Shoor

Interesting! This can be done using AJAX, We are writing a very nice framework for the new ticket locking and can use that to add this feature.

Besides we already have functions for Save as Draft so we will just extend them.

Regards,

Varun Shoor

That is excellent news! Sometimes I worry when I spend too much time documenting a ticket something might time out....we just implemented this in one of our software projects, and it is very comforting to users!

craigbrass · **Automatically Save as Draft -** 31-07-2007, 04:59 PM

Maybe would be a good idea if ticket replies were automatically saved as drafts every few minutes just incase your browser or computer crashed. Would be annoying if it was a long reply.

Siora · 31-07-2007, 05:28 PM

Quote:

Originally Posted by craigbrass

Maybe would be a good idea if ticket replies were automatically saved as drafts every few minutes just incase your browser or computer crashed. Would be annoying if it was a long reply.

I definately second this request. To add to it, it would be good if it saved to draft when you navigated away from the page for example when you are typing a ticket and click on KB.

craigbrass · 31-07-2007, 06:12 PM

A setting to say how many seconds it should wait before saving a newer version too.

**Jamie Edwards** · 10-08-2007, 01:08 AM

Bump, lots of merging.

**Jamie Edwards** · 19-08-2008, 10:45 PM

Will be implemented in Version 4, for all text areas.

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craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	Automatically Save as Draft - 31-07-2007, 04:59 PM Maybe would be a good idea if ticket replies were automatically saved as drafts every few minutes just incase your browser or computer crashed. Would be annoying if it was a long reply. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	31-07-2007, 06:12 PM A setting to say how many seconds it should wait before saving a newer version too. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Jamie Edwards Offline Operations Manager Posts: 5,120 Join Date: Jan 2006 Location: United Kingdom	10-08-2007, 01:08 AM Bump, lots of merging. Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit bug reports here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail. There is no official ETA on Version 4.