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Will Implement (V4) Feature requests in this forum will be implemented in Version 4 of the product line (the current version).
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(#1)
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| Operations Manager  Posts: 5,560 Join Date: Jan 2006 Location: United Kingdom | CSI -> Access to chat histories -
23-10-2007, 09:36 PM
Like staff can access chat histories (chat logs) of past chat sessions, a client should be able to review their own chat sessions from within their user area (once logged into the client support interface) - i.e. call them up, search within them. It would also make referencing a previous chat easier. -------------------------------------------------------------------
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(#2)
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| Operations Manager Posts: 5,560 Join Date: Jan 2006 Location: United Kingdom |
20-08-2008, 12:18 PM
Will implement in V4. -------------------------------------------------------------------
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| Allowing access to chat history | Dr Yang | How do I? | 1 | 26-11-2007 12:37 PM |
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