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Consideration Queue (V4) Feature requests in this forum are queued for consideration in Version 4 of the product line.
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(#1)
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| New Member Posts: 8 Join Date: Aug 2007 eSupport Monthly Leased License | Downloads -> Track which users has downloaded what file -
25-09-2007, 08:43 PM
I did not find anything on the subject so here it is: An essential part of my offerings depends on downloads. I would very much like to know which client (the download section is for registered users only in our case) downloaded what product and when. So information per client, per download and download category would be great... |
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(#2)
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| New Member Posts: 6 Join Date: Apr 2007 SupportSuite | Downloads -> Track which users has downloaded what file -
26-10-2007, 01:32 AM
On my site (Kayako STABLE 3.10.02) all downloads are protected, meaning users must login before accessing the downloads. Is there any way to track which user has downloaded which file? |
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(#3)
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| Senior Member  Posts: 3,278 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License |
27-10-2007, 10:16 PM
Jensen, No I do not believe this is currently possible. Kayako maintains a record of the number of files downloaded by the users but does not maintain any such per user data records. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#4)
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| Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
28-10-2007, 10:13 AM
I would like to see this functionality too. You should be able to go to a download and it should say something like the following :- Quote:
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(#5)
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| Operations Manager  |
10-12-2007, 09:49 AM
With the possibility of limiting the number of times a user can download. -------------------------------------------------------------------
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