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smartohana Offline
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Knowledgebase -> Remember and record stats on KB search terms - 19-12-2007, 05:57 PM

SS NEEDS to provide a report on what search terms people are using when going to the KB.
   
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craigbrass Offline
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19-12-2007, 06:13 PM

TOTALLY back this one. It is a must to know what people want.


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Jamie Edwards Offline
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19-12-2007, 06:51 PM

I agree with this one.


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