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Consideration Queue (V4) Feature requests in this forum are queued for consideration in Version 4 of the product line.
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| Member Posts: 58 Join Date: Dec 2003 Location: Basel, Switzerland SupportSuite Owned License | System -> IRS -> Enable for certain departments only -
15-08-2007, 02:13 PM
I would like to turn off the IRS feature on some of my custom departments created. Is there already or can we see an option to turn off IRS for individual departments when a user is submitting a ticket for those departments? |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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