|
![]() |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
|
| Operations Manager | System -> Versioning of events, content etc -
12-12-2007, 08:01 PM
Everything should be versioned; articles, troubleshooters, news, user accounts and so on - allowing for solid auditing, revision checking/reversion and restoration. -------------------------------------------------------------------
|
| | |
![]() |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| SLAs -> Option to completely disable SLA and escalation system | Jamie Edwards | Now Implemented (V4) | 1 | 31-01-2008 12:37 PM |
| Tickets -> Parser -> Parse content | PeteV | Wont Implement / Already Implemented | 2 | 13-11-2007 09:52 AM |
| Ticket reply -> System -> Autosave feature | mblendinger | Consideration Queue (V3) | 7 | 10-08-2007 01:08 AM |
| System -> Option -> Disable the auto-close e-mails | craigbrass | Will Implement (V3) | 2 | 23-07-2007 01:15 PM |
| CSI -> All content (kb, news etc) -> Tag cloud style keyword tagging + meta data | reDDevil | Consideration Queue (V4) | 2 | 28-07-2006 02:29 PM |
Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse