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Consideration Queue (V4) Feature requests in this forum are queued for consideration in Version 4 of the product line.
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(#1)
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| Operations Manager  | Tickets -> Abillity to link tickets -
17-12-2007, 01:53 PM
Not merge them, but link them - and in the UI somewhere have a list of "Linked" tickets, hover for ticket preview/id/date etc. and clicking on a truncated subject takes you to the respective ticket. -------------------------------------------------------------------
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(#2)
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| Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
17-12-2007, 03:58 PM
Oh yea, like "referencing" tickets. I would like to see this feature added also. Icon Headquarters - Its Elixir - Web2Messenger |
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