Tickets Tickets -> Automatic purge based on ticket age - Page 2 - Kayako

craigbrass · 30-10-2007, 10:07 PM

Well using phpMyAdmin you can do an SQL query like "DELETE FROM tablename WHERE......".

kteicher · 31-10-2007, 03:28 PM

Thanks Craig:

Do the tickets just have to be deleted from one table or multiple, and which table. Sounds a little scary, but it is Halloween!

Keith

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craigbrass Offline Senior Member Posts: 5,933 Join Date: Jun 2005 Location: Cumbria, UK	30-10-2007, 10:07 PM Well using phpMyAdmin you can do an SQL query like "DELETE FROM tablename WHERE......". Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

kteicher Offline New Member Posts: 11 Join Date: Dec 2006	31-10-2007, 03:28 PM Thanks Craig: Do the tickets just have to be deleted from one table or multiple, and which table. Sounds a little scary, but it is Halloween! Keith