Tickets -> Labels list -> Some kind of floating/scrollable layer for labels

(#1)

thrushwolf Offline

New Member

Posts: 8

Join Date: Jul 2007

SupportSuite

Owned License

Tickets -> Labels list -> Some kind of floating/scrollable layer for labels - 26-07-2007, 12:48 PM

Hey Guys,

I am using labels to seperate tickets into different sites and what not, and i have probably 40+ sites which i have labels for and whenever i go to change the status of a ticket (when viewing it) there are a ton of check boxes for the labels and it throws everything out of line. Is there a way it can either be a drop down box or a scrolling box where you can select multiple ones? It would help

Thanks!

« Tickets -> Mass 'follow-up' actions | Tickets -> Ticket view -> Sorting -> Sort by multiple fields »

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts vB code is On Smilies are On [IMG] code is On HTML code is Off Trackbacks are On Pingbacks are On Refbacks are On

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Tickets -> Labels -> Label grouping	BigDawgRob	Consideration Queue (V4)	5	17-09-2007 10:46 AM
Bug in Tickets List	arsalan	SupportSuite, eSupport and LiveResponse	0	01-04-2006 11:09 AM
Streaming Tickets into Departments or Labels?	JMc	SupportSuite, eSupport and LiveResponse	0	03-02-2006 02:44 PM

Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse