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Consideration Queue (V4) Feature requests in this forum are queued for consideration in Version 4 of the product line.
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| New Member Posts: 8 Join Date: Jul 2007 SupportSuite Hosted License | Tickets -> Mass 'follow-up' actions -
25-07-2007, 09:36 PM
We receive large spikes of tickets during our events, and we would like the ability to set follow-up actions on a group of tickets at one time. Its very time consuming to go through the tickets one at a time, to set the follow-ups. |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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