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| Operations Manager  | Tickets -> Shift + check a range of boxes selects all -
10-10-2007, 08:04 PM
(This will be familiar to users of Google Mail). When managing a list of (for example) tickets, holding down shift while selecting two checkboxes, all boxes between will be automatically selected. For example, selecting Checkbox 1 and 8 while holding shift will select checkboxes 1,2,3,4,5,6,7,8. -------------------------------------------------------------------
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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