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| Member  Posts: 1,238 Join Date: Apr 2007 Location: Toronto Canada SupportSuite Owned License | Tickets -> Ticket views -> Columns -> Date of last activity -
21-08-2007, 01:14 PM
It would be good if we could also display the date of last activity within the views so that we can see when a ticket is due as well as when it was last worked on. Currently there is a "last activity" option but that is listed as "days/hours" instead of date. It should be date if more than a day and "hours/minutes" if less then 24 hours. |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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