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Will Implement (V3) Feature requests in this forum will be implemented in Version 3 of the product line (the current version).
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(#1)
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| Member Posts: 203 Join Date: Jul 2007 |  if Delete disabled, then remove Delete&Ban -
22-08-2007, 09:49 PM
For Staff CP > Tickets > Manage Tickets > Mass Action > Delete and Ban. We have disabled Deleting any Tickets (except by our administrator). However, Delete & Ban still appears as an option in Mass Action for Tickets. This should be changed to Ban only, or removed altogether. For liability reasons, we do not ever want any Tickets to be Deleted accidentally. PeteV eSupport hosted 3.11.01 |
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(#2)
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| Senior Member Posts: 5,936 Join Date: Jun 2005 Location: Cumbria, UK |
23-08-2007, 10:20 AM
Yea, should just say Ban if delete is disabled. Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| Operations Manager  Posts: 5,560 Join Date: Jan 2006 Location: United Kingdom |
10-12-2007, 12:37 AM
We will include this in a future 3.XX build. -------------------------------------------------------------------
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| delete, deleteban, disabled, remove |
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