News Add news -> Ability to assign to multiple template groups

russmichaels

Currently when adding a news item, you can only choose 1 template group.
this can be very time consuming if the news applies to multiple groups.

Can we please have the options to select which groups the news should appear in.

craigbrass · 30-07-2007, 06:13 PM

Yea, it should be a bunch of multiple selectable tick boxes.

Siora · 30-07-2007, 10:44 PM

This has already been requested in my suggestion to have "multi-select" boxes instead of single boxes.

jtobey · 09-11-2007, 05:14 PM

This would be very helpful. Does anyone have an idea when this will be implemented?

nsti · **Ability to assign to multiple template groups -** 31-01-2008, 12:15 AM

Wondering what the status is for a fix to this issue. Its very mis-leading with the label on the form says it is possible to assign "group(s)", meaning one or more, and you are not allowed. I cannot believe this would be that tough of a fix.

While I am happy with the SupportSuite? It is these types of issues that are "show stopping" our installation and rollout to supporting our national/ international site license agreements. Now in order to implement multiple groups, I have to spend time publishing multiple copies of news articles.

So if a bug fix is not on the horizon? I am also wondering if anyone has a temporary fix or work around for this issue.

Thanks!

Jack

dataone · 31-01-2008, 12:36 AM

This is the work around I use

Select the group and post the news
Click in the "Back" button
Choose another group
Send the news again

Is not perfect but better than copy and paste the news again

I hope this safe some time.

nsti · **Ability to assign to multiple template groups -** 31-01-2008, 04:51 AM

Thank you for the suggestion. Unfortunately that did not quite work. It just re-directed the article to another group. The article actually needs to be seen in all of the groups simultaneously. (One article viewed by many groups.) Are you missing a step to the the procedure?

Jack Wilson
Corporate Homepage — Northwest Software Technologies, Inc.

Quote:

Originally Posted by dataone

This is the work around I use

Select the group and post the news
Click in the "Back" button
Choose another group
Send the news again

Is not perfect but better than copy and paste the news again

I hope this safe some time.

dataone · 31-01-2008, 04:58 AM

Quote:

Originally Posted by nsti

Thank you for the suggestion. Unfortunately that did not quite work. It just re-directed the article to another group. The article actually needs to be seen in all of the groups simultaneously. (One article viewed by many groups.) Are you missing a step to the the procedure?

Jack Wilson
Corporate Homepage — Northwest Software Technologies, Inc.

You are right it wont work in that case, it works for me because I just have 3 groups, you can go back and forward as many times as you need but is not very efficient

jtobey · 04:40 PM

Attached file has my Version 1.0, Build 001 that was last updated on July 30, 2008.

Enjoy!

supportskins · 31-01-2008, 08:24 PM

Great, thanks for sharing!

Michel de Konin · 11-02-2008, 06:16 AM

I have this own-written news-system now, I think I keep on using that in my backoffice for adding newsitems and make an API to add/copy them to the corresponding templategroups.

That should work I guess and I trust that in the nearby future newsitems will work like the FAQ items.

Matthew · 24-03-2008, 11:36 AM

Quote:

Originally Posted by jtobey

I've been wanting to assign multiple groups to news articles and didn't want to wait for a new release...so here you go. There is probably a better way to do this and I am open to suggestions, but this got it working for me.

Joel, more than a month has passed since your post, and I was just wondering if you've made any changes to your mod, or discovered any 'gotchas' before I give it a whirl.

Thanks!

jtobey · 24-03-2008, 02:16 PM

Thanks for following up Matthew. I actually did do some more work on it so that the RSS feeds work and some other things. I'll work on it this week and post it here.

Thanks,
Joel

Matthew · 24-03-2008, 05:05 PM

Quote:

Originally Posted by jtobey

Thanks for following up Matthew. I actually did do some more work on it so that the RSS feeds work and some other things. I'll work on it this week and post it here.

Excellent! So glad I asked! Thanks Joel!

jtobey · 04:42 PM

I'm maintaining my most up-to-date version of the News Multiple Template Groups in my previous thread.

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russmichaels Offline Member Posts: 57 Join Date: Jul 2007 Location: UK	Add news -> Ability to assign to multiple template groups - 30-07-2007, 05:55 PM Currently when adding a news item, you can only choose 1 template group. this can be very time consuming if the news applies to multiple groups. Can we please have the options to select which groups the news should appear in.

craigbrass Offline Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	30-07-2007, 06:13 PM Yea, it should be a bunch of multiple selectable tick boxes. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Siora Offline Member Posts: 1,308 Join Date: Apr 2007 Location: Toronto Canada	30-07-2007, 10:44 PM This has already been requested in my suggestion to have "multi-select" boxes instead of single boxes. Siora Solutions Inc. www.sioraIT.com

jtobey Offline New Member Posts: 21 Join Date: Nov 2007	09-11-2007, 05:14 PM This would be very helpful. Does anyone have an idea when this will be implemented?

dataone Offline New Member Posts: 24 Join Date: Feb 2007 Location: Chicago	31-01-2008, 12:36 AM This is the work around I use Select the group and post the news Click in the "Back" button Choose another group Send the news again Is not perfect but better than copy and paste the news again I hope this safe some time.

supportskins Offline Senior Member Posts: 3,692 Join Date: Aug 2006 Location: Mumbai, India	31-01-2008, 08:24 PM Great, thanks for sharing! Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

Michel de Konin Offline New Member Posts: 15 Join Date: Oct 2004	11-02-2008, 06:16 AM I have this own-written news-system now, I think I keep on using that in my backoffice for adding newsitems and make an API to add/copy them to the corresponding templategroups. That should work I guess and I trust that in the nearby future newsitems will work like the FAQ items.

jtobey Offline New Member Posts: 21 Join Date: Nov 2007	24-03-2008, 02:16 PM Thanks for following up Matthew. I actually did do some more work on it so that the RSS feeds work and some other things. I'll work on it this week and post it here. Thanks, Joel Joel Project Manager Heritage Makers

jtobey Offline New Member Posts: 21 Join Date: Nov 2007	News Multiple Template Groups v1.0 - 03-04-2008, 04:27 PM I'm maintaining my most up-to-date version of the News Multiple Template Groups in my previous thread. Joel Project Manager Heritage Makers Last edited by jtobey; 30-07-2008 at 04:42 PM. Reason: Redirecting to previous post.