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(#1)
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| Member  Posts: 387 Join Date: Jan 2007 Location: Orange County, CA | Edit tab:Ticket Recipients:Add New Recipient - add lookup function -
22-08-2007, 05:05 PM
In the "Add New Recipient" section of the edit tab of tickets we should have the binocular "lookup" function. It's inconsistent with other "Add Recipient" sections of the app. Rich Features I need asap: 1) Ticket search in the client portal! 2) Column display in client portal showing clients email address or name 3) Downloads by client (i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area. 4) Integrated KB image uploads The ability for staff to upload images with a KB articles. Cheers! |
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(#2)
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| Operations Manager  Posts: 5,131 Join Date: Jan 2006 Location: United Kingdom |
10-12-2007, 12:40 AM
Will be implemented in V3. -------------------------------------------------------------------
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| edit, function, lookup, recipient, recipientsadd, tabticket |
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