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Will Implement (V4) Feature requests in this forum will be implemented in Version 4 of the product line (the current version).
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(#1)
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| Member Posts: 34 Join Date: Apr 2006 | Departments -> Add public description and option to show description -
05-10-2007, 06:25 AM
I think it would be neat if we had the ability to add a description to a department. The description would be placed next to the department name itself at the screen where people choose which department they would like to submit their ticket to. This would help people in determining what department they should submit their ticket to. |
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(#2)
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| Senior Member  Posts: 3,951 Join Date: Aug 2006 Location: Mumbai, India |
05-10-2007, 08:24 AM
Yes, this is a good suggestion! Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| Senior Member Posts: 5,933 Join Date: Jun 2005 Location: Cumbria, UK |
05-10-2007, 10:52 AM
Totally agree with this one. Has it not been requested before though? I seam to remember it. Icon Headquarters - Its Elixir - Web2Messenger |
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(#4)
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| Member Posts: 231 Join Date: Apr 2004 |
29-11-2007, 05:47 AM
i'd love this - was just looking for a way to add a description and it cant be done - unless going smarty crazy. Love me an eSupport -------------------------------------------- |
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| >, departments, description, option, public |
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