Feature Request - recurring tasks or events

davidmwoodlock · **Feature Request - recurring tasks or events -** 02-05-2007, 02:01 PM

I would like recurring tasks in outlook 2003 to be added to supportsuite - not just the first instance.

rrnworks · 16-05-2007, 04:05 AM

Yes, I would like this as well. Very useful for preventative maintenance calls.

Ryan Lederman · 21-12-2007, 07:08 PM

Added to my notes for V4.

jsharpe · **Feature Request - recurring tasks or events -** 07-02-2008, 08:57 PM

Would it be possible to setup recurring tasks or events on a daily, weekly, monthly and yearly basis so we can schedule reminders for certains tasks throughout our company?

**Jamie Edwards** · 07-02-2008, 09:20 PM

Hi JSharpe,

I merged your thread with this existing one, which incidentally will be available in Version 4 (no ETA on this).

jetnet · 18-02-2008, 01:55 AM

Can we not limit this to only tasks and events? We have weekly tickets that need to be opened for different customers. So can we also make it where you can add a Recurring Ticket that will create a new ticket every Monday, for example?

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davidmwoodlock Offline New Member Posts: 5 Join Date: Jan 2007	Feature Request - recurring tasks or events - 02-05-2007, 02:01 PM I would like recurring tasks in outlook 2003 to be added to supportsuite - not just the first instance.

rrnworks Offline Member Posts: 46 Join Date: Oct 2005	16-05-2007, 04:05 AM Yes, I would like this as well. Very useful for preventative maintenance calls.

Ryan Lederman Offline Chief Operating Officer Posts: 852 Join Date: May 2005 Location: Boise, Idaho	21-12-2007, 07:08 PM Added to my notes for V4. Ryan Lederman (ryan.lederman ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit a bug report here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail.

jsharpe Offline New Member Posts: 2 Join Date: May 2006	Feature Request - recurring tasks or events - 07-02-2008, 08:57 PM Would it be possible to setup recurring tasks or events on a daily, weekly, monthly and yearly basis so we can schedule reminders for certains tasks throughout our company? - JSharpe

jetnet Offline New Member Posts: 16 Join Date: Feb 2008	18-02-2008, 01:55 AM Can we not limit this to only tasks and events? We have weekly tickets that need to be opened for different customers. So can we also make it where you can add a Recurring Ticket that will create a new ticket every Monday, for example?