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Will Implement (V4) Feature requests in this forum will be implemented in Version 4 of the product line (the current version).
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| New Member Posts: 15 Join Date: Nov 2005 | Mail Parser -> Manage Rules -
04-10-2007, 05:14 PM
Rules are great. I would like to see the available actions for a rule expanded to include all of the "Follow up" actions. So, when a ticket comes in with certain criteria, i can set an owner, set a queue, add a note, etc. Not just send a reply. |
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