Mail parser -> Rules -> Add "Not Assigned" rule

arogers@schoolp · **Mail parser -> Rules -> Add "Not Assigned" rule -** 03-08-2007, 04:44 AM

I can assign the ticket to any staff member or leave it unchanged but it would be nice to be able to change it to be not assigned to anyone.

That's got to be one of the easier requests isn't it

?

thanks
Andrew

**Raghav Arora** · 08:23 AM

Nice find. Will ask Mahesh to update it soon.

Regards,

Raghav Arora

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arogers@schoolp Offline Member Posts: 38 Join Date: Jul 2007	Mail parser -> Rules -> Add "Not Assigned" rule - 03-08-2007, 04:44 AM I can assign the ticket to any staff member or leave it unchanged but it would be nice to be able to change it to be not assigned to anyone. That's got to be one of the easier requests isn't it ? thanks Andrew