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Will Implement (V4) Feature requests in this forum will be implemented in Version 4 of the product line (the current version).

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craigbrass Offline
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Staff-Defined Related Knowledge Base Articles - 04-01-2008, 09:08 AM

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I would love to see this as a feature for V4 though. Staff-Defined Related Articles.
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supportskins Offline
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04-01-2008, 10:17 AM

I second this!



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icewarp_brasil Offline
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Related FAQs - 16-01-2008, 10:58 AM

It would be great to be able to related FAQs so they auto create links between related faqs. would be VERY usefull. Automatically Kayako would create links at the end of a faq to the related FAQs. Doing this manually is tough and requires a lot of maintenance.

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craigbrass Offline
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16-01-2008, 11:25 AM

I think this may of already been requested but I totally agree with it. It is good for SEO too.


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icewarp_brasil Offline
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16-01-2008, 06:48 PM

) Great, thanks. I hope it can be done...
   
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Jamie Edwards Offline
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18-08-2008, 10:41 PM

Threads merged


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Jamie Edwards Offline
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19-08-2008, 11:46 PM

Will be implemented in Version 4.


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icewarp_brasil Offline
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20-08-2008, 03:39 PM

Wow, great, thanks a lot!
   
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