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Will Implement (V4) Feature requests in this forum will be implemented in Version 4 of the product line (the current version).
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(#1)
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| New Member Posts: 1 Join Date: Mar 2008 | Search ticket by ID in SupportCenter -
20-03-2008, 05:56 PM
I have a simple suggestion that'd be very useful. You should add a field in SupportCenter in order to allow the customers to search a ticket by its ID, that they receive by e-mail. It's faster than looking for the ticket in the list on View Tickets page. Sincerely, Roberto Ferreira Indaiatuba, São Paulo, Brasil |
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(#2)
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| Senior Member Posts: 5,936 Join Date: Jun 2005 Location: Cumbria, UK |
20-03-2008, 06:09 PM
This has been suggested already I think and had a good amount of support for it. Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| Member  Posts: 1,283 Join Date: Apr 2007 Location: Toronto Canada |
20-03-2008, 07:03 PM
Quote:
Here is the link: http://forums.kayako.com/f52/client-...-filter-11238/ | |
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(#4)
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| Operations Manager  Posts: 5,560 Join Date: Jan 2006 Location: United Kingdom |
20-08-2008, 10:55 AM
Will implement in Version 4. -------------------------------------------------------------------
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