Kayako logo
Will Implement (V4) Feature requests in this forum will be implemented in Version 4 of the product line (the current version).

Reply
 
LinkBack Thread Tools Search this Thread Rate Thread Display Modes
  (#1) Old
Adam12 Offline
Member
 
Posts: 91
Join Date: Sep 2005
Location: Los Angeles, CA, USA
Ticket notes -> Ability to edit note contents - 01-12-2006, 04:50 AM

Hey,

Could we have the option of editing any user/ticket note that any staff member adds?

Thanks,
Adam


===
www.eastsolid.com <-- The hosts host.
Shared Hosting, Reseller Hosting, Dedicated Server Hosting, Backup Services and Server Management.
Now with Enterprise Hosting (No more then 20 accounts per server!)
   
Reply With Quote
  (#2) Old
Adam12 Offline
Member
 
Posts: 91
Join Date: Sep 2005
Location: Los Angeles, CA, USA
04-12-2006, 12:59 AM

*bump*

From,
Adam


===
www.eastsolid.com <-- The hosts host.
Shared Hosting, Reseller Hosting, Dedicated Server Hosting, Backup Services and Server Management.
Now with Enterprise Hosting (No more then 20 accounts per server!)
   
Reply With Quote
  (#3) Old
Varun Shoor Offline
Chief Executive Officer
 
Varun Shoor's Avatar
 
Posts: 2,829
Join Date: May 2003
04-12-2006, 09:10 PM

Wrote it down on my TODO. I will bump it to be included in the upcoming v3.5 build.

Regards,

Varun Shoor


Varun Shoor (varun.shoor ]at[ kayako.com)
----------------------------------------------------------------
---
   
Reply With Quote
  (#4) Old
Carl Silver Offline
Member
 
Carl Silver's Avatar
 
Posts: 86
Join Date: May 2007
Location: UK
18-12-2007, 09:11 AM

I like this idea


Leapfrog AVIT Ltd - http://hosting.leapfrogavit.com
Shared Linux Hosting, Virtual Servers(NEW!), Dedicated Servers(NEW!), Domain Registration
UK Based Servers, cPanel 11, 99.9% Uptime Guarentee, Big Enough To Cope - Small Enough To Care!
MSN: carl.silver[AT]leapfrogavit[DOT]com
   
Reply With Quote
  (#5) Old
Jamie Edwards Offline
Operations Manager
 
Jamie Edwards's Avatar
 
Posts: 5,560
Join Date: Jan 2006
Location: United Kingdom
20-08-2008, 12:20 PM

Will implement in V4.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
----------------------------------------------------------------
---
   
Reply With Quote
Reply

Tags
>, contents, edit, note, notes, ticket

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tickets -> Notes Tickets -> Notes -> Ability to edit notes greengiant Will Implement (V4) 3 19-08-2008 11:56 PM
Tickets/Mail Parser -> Ability to send commands by e-mail to perform ticket actions Solvent LLC Wont Implement / Already Implemented 1 13-11-2007 09:55 AM
Tickets -> Notes Tickets -> Notes -> A ticket notes tab tvds Feature Requests 1 04-07-2007 05:42 AM
Adding notes? Ticket vs. User... Brent How do I? 5 16-05-2007 05:08 PM
New Build: 3.10.02 STABLE Ryan Lederman News and Announcements 0 05-03-2007 09:53 PM



Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
Help desk software by Kayako.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48