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Will Implement (V4) Feature requests in this forum will be implemented in Version 4 of the product line (the current version).

View Poll Results: What do you think of this?
Do you think this should be implemented? 41 95.35%
Do you think this shouldnt be implemented? 2 4.65%
Voters: 43. You may not vote on this poll

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  (#61) Old
Jamie Edwards Offline
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10-12-2007, 01:12 AM

I have merged a lot of threads into this one.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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  (#62) Old
joshuah Offline
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18-02-2008, 02:24 AM

looking forward to this release
   
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  (#63) Old
ctmega Offline
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Surveys! - 11-04-2008, 07:12 PM

I am looking to have some custom Dev work done on my supportsuite to include surveys. I would like to have a survey sent after each ticket close and link the survey data with the ticket it was sent in regards to. I have full specs and a budget available. I have several other enhancements I am interested in as well. Looking for a dev partner not just a one-off job.

Contact me if you are interested.

bspahn(at)gmail

-ctmega
   
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  (#64) Old
Clay Offline
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Survey - 19-04-2008, 05:45 AM

Survey at the end of the chat session?

A good example of one is the one www.hostgater.com uses just chat with them then close it out and you'll see their survey.


Cameron Bradford
Founder,
www.pc-fix.us

   
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  (#65) Old
jnet Offline
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10-06-2008, 02:32 PM

This should have released long long time ago . It does not need vote, it does not need waste of time talking about it
   
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  (#66) Old
ysert Offline
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07-07-2008, 07:39 PM

I second to this feature.
   
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  (#67) Old
ysert Offline
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07-07-2008, 07:42 PM

This would be great. However it may not fit to all business rules so that feature should have on/off option in admin settings.

YSERT
   
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  (#68) Old
John Haugeland Offline
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08-07-2008, 09:36 PM

I believe this is already implemented in version 4 (not 100% certain). This is unlikely to be implemented in version 3.

Either way, this should be commented on in the other thread, so I'm going to close this one.


John Haugeland (john.haugeland ]at[ kayako.com)
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  (#69) Old
power Offline
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Good idea. - 09-07-2008, 12:13 PM

Hi,

Really you have a nice idea.
   
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  (#70) Old
Jamie Edwards Offline
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09-07-2008, 12:24 PM

Lots of threads merged.


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  (#71) Old
Jamie Edwards Offline
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19-08-2008, 11:15 AM

We will implement this in Version 4.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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  (#72) Old
Bashar Offline
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26-08-2008, 01:40 AM

Jamie,
it will be something like limesurvey.org for example ?


Bashar Al-Abdulhadi
KuwaitNET Internet Services - CEO
http://www.KuwaitNET.net
   
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  (#73) Old
Jamie Edwards Offline
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26-08-2008, 10:33 AM

Hi Bashar,

I am afraid we won't be releasing any exact details yet


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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  (#74) Old
Joost Sanders Offline
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Location: Eindhoven, Netherlands
24-11-2008, 11:49 AM

I second this feature, would add great value.
The poll about this feature is already 3 years old I see...


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CARE Internet Services Netherlands
Kayako Consultancy & Services
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