Misc / General True Multi Lingual Support Suite - Kayako

IrwinMFletcher · **True Multi Lingual Support Suite -** 20-05-2008, 04:13 PM

The concept is simple. A true multi-lingual support suite where ANY text entered by the ADMIN can be (or not be) have alternate translations available.

For example, it is very easy now to make the base Support Suite interface multi lingual but if I insert an article (FAQ) in English it is only available in English. I would like to see the option to provide the translation of the same Article (FAQ in my case) for other languages. My install of Support Suite is going to be in 6 languages.

It doesn't do me a lot of good to have just the interface translated with a language pack.

I need to be able to provide translations for EVERYTHING.

* Custom Fields
* Departments
* EVERYTHING

I do not want Kayako to attempt to become a translation tool. I will provide the translation for each language that I need to utilize, I just need a place to enter the translations and for the Support Suite to become Spanish or Chinese when a user selects a different language.

Thanks

Joe

vanbroup · **Knowledgebase content multi language support -** 22-05-2008, 05:10 PM

This would be great option!, we will have even more languages in our installation.

**Jamie Edwards** · 19-08-2008, 11:56 PM

Will implement in Version 4.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Setting up Support Suite	larikn	Installation & Upgrading	1	10-09-2007 11:00 AM
problem !	graziano68	SupportSuite, eSupport and LiveResponse	2	08-11-2006 08:07 AM
Swift CLI problem	joshopkins	SupportSuite, eSupport and LiveResponse	2	02-09-2006 07:12 AM
eSupport to Support Suite Upgrade Query	NS-Icon	Presales Questions	2	21-08-2006 04:34 PM

vanbroup Offline New Member Posts: 7 Join Date: May 2008	Knowledgebase content multi language support - 22-05-2008, 05:10 PM This would be great option!, we will have even more languages in our installation.